Sonos Beam and Bose QC headphones in Samsung TV

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154 replies

ratty

Same problem as everyone and very annoying - come on Sonos - sort a fix out please!

This thread has been running since 18 July 2018. I’m sure if the ‘fix’ was on Sonos’ side, as opposed to the TV, they could have done something about it by now. 

I’ll repeat the same advice I’ve offered a number of times: get a little Bluetooth transmitter and connect it to the TV’s optical output. The chances are that, subject to headphone compatibility, you’ll end up with a better solution, in terms of quality and/or latency, than using the TV’s built-in Bluetooth. 

S
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Have you actually heard an official statement from Sonos' product team or is that conjecture?

This is what they told me:

“The Beam is designed to always take audio priority when connected to your TV via an HDMI-ARC connection. The workaround of toggling Anynet off and on would likely be the best approach. Alternatively removing the HDMI connection from your Beam while using an alternative audio source should also prevent that behavior.”

It is not an unsolvable issue thrust upon Sonos by HDMI-CEC - plenty of soundbars give up the connection when another device connects
H

I just bought both: new LG C9 TV and new Sonos Beam. I encountered familiar problem: Beam steals the signal immediately after the Bluetooth headphones are lunched (if Beam connected through HDMI_ARC). I tried different things and settled on connecting Beam to TV using supplied by Sonos HDMI to optical adapter. I can still control the volume of the Sonos Beam with remote. While using iPods, Beam disconnects as soon as the iPods are put into charging cradle and the TV switches to Internal TV Speaker. At that moment I change Sound Out back to Optical. I can still control the volume.

 

P

Same problem as everyone and very annoying - come on Sonos - sort a fix out please!

This thread has been running since 18 July 2018. I’m sure if the ‘fix’ was on Sonos’ side, as opposed to the TV, they could have done something about it by now. 

I’ll repeat the same advice I’ve offered a number of times: get a little Bluetooth transmitter and connect it to the TV’s optical output. The chances are that, subject to headphone compatibility, you’ll end up with a better solution, in terms of quality and/or latency, than using the TV’s built-in Bluetooth. 

Hi ratty. Your advice on this is appreciated, however I don’t believe it is quite as straightforward as you suggest (or I am missing something) .  On my Samsung TV, I will run into the issue with the HDMI “claiming” the audio output back even when I select digital optical output if I was just to connect a BT transmitter via the digital optical output and keep the beam connected via HDMI (since optical digital is not “always on”). So, I will need to drive both the beam and the BT transmitter from the digital output of TV (and not use HDMI at all) either via splitter or daisy chaining beam from Avantree BT transmitter. This in turn leads to some other inconveniences (eg controlling volumes of the BT output and the beam, using iPhone/sonos app to mute beam etc)  ; however I will probably be pursuing that approach.

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