Sonos Arc & DTS via PCM on Panasonic UB9000....


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I have had a Sonos Arc for around 2 weeks now & its not fully setup for surround sound (I'm still waiting for my One SL's to be shipped) I knew the issues with the Arc & its incompatibility with DTS, however I came across this article which states that if I turn DTS/DTS-HD to PCM on my Panasonic UB9000, my eARC TV will be able to convert DTS/DTS-HD audio to Dolby Digital 5.1. Am I reading this correctly & has anyone tried this?

 

DTS via PCM?​​​


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Has sonos sorted this downmixing issue out yet, does anybody know? I know since they have released basic DTS support but wondered if this issue has been fixed and if I use a blu ray which has 7.1 what will that come through as? 

 

I noticed recently that the application correctly displays 5.1 at least sometimes. I haven’t updated the Sonos equipment or the app in awhile though. I have everything on 14.10, so I’m not sure about the latest software. It seems to be working for movies and on the Nintendo Switch. I haven’t done any deep testing on it, though. It has been claimed to have been working all along, so perhaps just a display error on the application side. I’m still using the Dr HDMI 4K to get it from the UB9000 through the LG G1 to the Sonos soundbar, though. I haven’t noticed any issues, just have to turn it up really loud for DTS audio surround movies in comparison to Dolby tracks.

Check out this thread @SeafordMick . You might not find the greatest news, but it might help you try some things and/or understand the situation a bit better. I also have a UB9000, but a G1 instead of a C1. I believe the problems would be the same for you. In a nutshell if you don’t want to try the stuff mentioned, we can get DTS conversions to Multichannel PCM with some effort (and more gear), but it always comes through as 7.1 which leads to some missing sounds. Sonos has mentioned that they are working on downmixing to 5.1, but no timetable. I’m hoping soon.

Has sonos sorted this downmixing issue out yet, does anybody know? I know since they have released basic DTS support but wondered if this issue has been fixed and if I use a blu ray which has 7.1 what will that come through as? 

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Check out this thread @SeafordMick . You might not find the greatest news, but it might help you try some things and/or understand the situation a bit better. I also have a UB9000, but a G1 instead of a C1. I believe the problems would be the same for you. In a nutshell if you don’t want to try the stuff mentioned, we can get DTS conversions to Multichannel PCM with some effort (and more gear), but it always comes through as 7.1 which leads to some missing sounds. Sonos has mentioned that they are working on downmixing to 5.1, but no timetable. I’m hoping soon.

Hay all. I have the same problem, I have an LG C1 Oled with the Sonos arc and a UB9000 every time I play any DVD with DTS ITS IN Stereo PCM 2.0 only, it’s driving me crazy now 😬

The TV is set to pass through as well. 

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Do you leave your switch on all the time or is it safer to put into standby?

Whichever you prefer, or whatever works best for your setup.

Ok.

 

As always, thanks for your help….👍👍

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Do you leave your switch on all the time or is it safer to put into standby?

Whichever you prefer, or whatever works best for your setup.

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Do you leave your switch on all the time or is it safer to put into standby?

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Unplug the Arc for about a minute and reboot your router and phone.

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Is there an actual audio delay or does the sound just cut out for a few seconds while the Arcana is resyncing?

It’s an audio cut off, which would make sense with the info you sent me….

 

Another strange thing I noticed is the Sonos S2 app is no longer showing my Arc/Sub/One SL rears on the app?

 

Ive reset the app, but still nothing showing up on the app?

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Is there an actual audio delay or does the sound just cut out for a few seconds while the Arcana is resyncing?

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Thanks for finding that out for me….

 

It does seem to ease off after watching the channel for a few minutes, but every time I switch to the Sky Q main menu & back again, there is a slight delay….

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You are probably just experiencing what is described below which is completely normal with the Arcana:
 

From the Arcana manual FAQ:

I notice a short black screen / resync when starting a content that i didn't have or noticed when connected direct to TV?
All that is normal, you will have the same if you insert any device in between, like an AVR, splitter, matrix, switcher, video processor, and the more device you have in the same chain, the longer this will take, the only way to have that nearly not noticeable is SOURCE > DISPLAY direct since signal goes straight to panel driver. If menu is 60Hz and content 24Hz then there will be a resync like for any video format change, if you have SOURCE > TV, then sure you never noticed it but insert any device in between and you will have the exact same, just normal, HDMI resync.

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Are you getting the correct audio from the Sky Q? Does this only happen with BBC 1? It may just be the specific program you are watching. Night Sound mode on the Arc or a dynamic range setting on the Sky Q might fix the issue.

The correct audio is coming via Sky Q, I’ve checked Atmos films & it works, although the Sonos app just had a wobbly, so I have reset it.

 

The sound drop seems to happen when I enter the Sky menu (home button) & then exit it, almost as if it’s lost connection?

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Are you getting the correct audio from the Sky Q? Does this only happen with BBC 1? It may just be the specific program you are watching. Night Sound mode on the Arc or a dynamic range setting on the Sky Q might fix the issue.

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Having messed around with the switch, it seems as though the issue was the ‘auto switch’ function. 

 

I turned that off & I was able to get the switch to work, by using the supplied remote….👍

 

The only issue now, is there is a quite large sound drop while watching BBC 1.

 

I’ve checked all the cables & all seems well.

 

Is this normal when first setting it up, or is there a setting to be changed on the Arcana?

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I have the Sonos Arc connected to the Arcana eARC out & the HDMI out connected to the HDMI 3 eARC on the TV. 
 

Is this correct?

Yes, this is correct. Try unplugging everything from power for a couple of minutes and test again.

Tried this but still nothing?

 

Disconnected the Arcana & plugged the Sky Q into the switch, then the out switch into the HDMI 1 ok the Sky TV & sound & picture came through fine.

 

So it seems the Roofull is working….🤷‍♂️

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I have the Sonos Arc connected to the Arcana eARC out & the HDMI out connected to the HDMI 3 eARC on the TV. 
 

Is this correct?

Yes, this is correct. Try unplugging everything from power for a couple of minutes and test again.

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I have the Sonos Arc connected to the Arcana eARC out & the HDMI out connected to the HDMI 3 eARC on the TV. 
 

Is this correct?

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Try unplugging everything from power for a couple of minutes and test again.

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Is the TV set to the correct HDMI input?

The HDMI input on the TV is set to HDMI 3 (eARC) which is where the HDMI out from the Arcana is plugged in?

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Is the TV set to the correct HDMI input?

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Does the ROOFULL seem to be getting power? How are you powering it? Have you switched the ROOFULL to the correct input using the remote?

The Roofull is getting power, as I can switch between inputs with the remote & by pressing the button.

 

I have purchased a UK plug adaptor with the same spec as the US plug.

 

I have also swapped the HDMI cables into the different inputs & still no signal from Sky or the UHD player??

 

Everything is on, but nothing is switching correctly. I can hear sound coming through the Arc, when the Sky is switched on, but no picture, just whatever channel the terrestrial TV is showing?

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Does the ROOFULL seem to be getting power? How are you powering it? Have you switched the ROOFULL to the correct input using the remote?

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The ROOFULL switch I have works great 98% of the time. I have it programmed to switch inputs using my Harmony remote/hub. Every now and then, I have to reboot the switch or manually switch inputs using the ROOFULL’s remote. But overall, I am pleased with how it works connected to my Roku Ultra, Apple TV 4K, and Panasonic UHD player.

I purchase the Roofull switch from Amazon & it arrived today, but I can’t get it to work at all.

 

I have followed the setup shown on the HD Fury website, yet nothing will turn on the TV?

 

I have the HDMI in from the Arcana plugged into the Roofull HDMI out.

 

Then Sky Q into HDMI IN 1 & the Panasonic UHD plugged into HDMI IN 2 both on the Roofull switch.

 

Nothing will turn on?

 

Any idea what I am doing wrong?

 

Thanks.

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The ROOFULL switch I have works great 98% of the time. I have it programmed to switch inputs using my Harmony remote/hub. Every now and then, I have to reboot the switch or manually switch inputs using the ROOFULL’s remote. But overall, I am pleased with how it works connected to my Roku Ultra, Apple TV 4K, and Panasonic UHD player.

Thanks for the info.

 

Looks like I will have to get one imported from the US, as there are none available in the UK….

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