Question

Sonon Playbar WiFi.

  • 12 September 2020
  • 1 reply
  • 40 views

I am trying to set up Playbar on WiFi. I am wired to the router. I successfully set up WiFi whilst whilst still wired. I unplug router cable and connection to WiFi is lost.


1 reply

Userlevel 5
Badge +16

Hi @MuziekBar.

Welcome to the Sonos community and thanks for reaching out to us.

I would like to recommend submitting a diagnostic and contact our technical support team so they can set up a screen sharing session with your approval so we can check your router settings and take a look into the Sonso system what is going on. There might be something on the router that can be changed for the Sonos Playbar to successfully go wireless connectivity.

Please let us know how it goes. We are always here to help out.

Thanks,

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