Samsung TV won't pass through 5.1 on optical out if input is HDMI, need suggestions

  • 13 March 2015
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36 replies

I also Have the Samsung UN55HU8550 4K. and cannot get the 5.1 sound . Can anyone tell me if the Samsung one connect 2500U will satisfy the need for a HDMI switch in order to get the 5.1 signal. Samsung Tech support is not the greatest and more scripted.
Thanks
Al
I use the same monoprice device to get 5.1 to passthrough to my soundbar. Weird thing happened though: with all my devices (ps4, wii u, dish receiver) plugged into the monoprice box, and the box plugged in to the tv with hdmi, I unplugged the toslink that was connected from the monoprice box to the playbar and instead had it plugged in from the playbar straight to the tv, and I was still getting DD 5.1. How did that happen?? I thought I Didn't need the monoprice box after all but when I plugged in all my devices straight to the tv and kept the toslink running from the tv to the playbar, I lost the dd 5.1 signal.
Hi everyone, 

An update - I got everything to work as I wanted.  

I got this switch from Monoprice - http://www.monoprice.com/Product?c_id=101&cp_id=10110&cs_id=1011002&p_id=7974 - and set it up like this:

- HDMI from cable box into Monoprice switch
- HDMI from TV into Monoprice switch (the ARC HDMI slot - this is important)
- Optical from Monoprice switch to PlayBar

At first, I wasn't getting 5.1 sound to the PlayBar with this setup.  I read the manual that came with the switch, and changed the jumper setting to pull/push 5.1 no matter what (Mode 2), and that solved the issue.  The jumpers are on the back (there are three switches).  

Now, when I watch TV, I have 5.1 sound.  And, when I watch Netflix through the Netflix app on the TV, I have 5.1 sound then as well.

I did have some issues with the HDMI-CEC Support between the TV and the switch and trying to get that to work.  When I turned off the TV, the CEC commands would turn off the switch fine, but it wouldn't turn the switch back on when the TV was turned on.  Ultimately, I ended up turning CEC off on the TV.  Now the switch is on 24/7, but I have it tucked behind the TV, so it's not a big deal for me.  

Hope this helps someone.  

-Matt


Ohh then i misunderstood the problem. Well with HDMI connected, the Xbox One and Apple TV works with 5.1.

These are the instructions i followed to make that happen for the xbox one:
https://sonos.custhelp.com/app/answers/detail/a_id/2490/

My Xbox One does my Live TV (Happauge 955Q), Plex Front End, Bluray player, and my Netflix Machine (Planning to use the Samsung Tizen one if it gets fixed)
Userlevel 1
Hi everyone, 

An update - I got everything to work as I wanted.  

I got this switch from Monoprice - http://www.monoprice.com/Product?c_id=101&cp_id=10110&cs_id=1011002&p_id=7974 - and set it up like this:

- HDMI from cable box into Monoprice switch
- HDMI from TV into Monoprice switch (the ARC HDMI slot - this is important)
- Optical from Monoprice switch to PlayBar

At first, I wasn't getting 5.1 sound to the PlayBar with this setup.  I read the manual that came with the switch, and changed the jumper setting to pull/push 5.1 no matter what (Mode 2), and that solved the issue.  The jumpers are on the back (there are three switches).  

Now, when I watch TV, I have 5.1 sound.  And, when I watch Netflix through the Netflix app on the TV, I have 5.1 sound then as well.

I did have some issues with the HDMI-CEC Support between the TV and the switch and trying to get that to work.  When I turned off the TV, the CEC commands would turn off the switch fine, but it wouldn't turn the switch back on when the TV was turned on.  Ultimately, I ended up turning CEC off on the TV.  Now the switch is on 24/7, but I have it tucked behind the TV, so it's not a big deal for me.  

Hope this helps someone.  

-Matt


Even slightly older Samsung TVs will do 5.1 out.  That's not the issue.  Also, it's not necessarily an "old vs new" Samsung issue.  

The problem that some of us have is that the TV will not output 5.1 -IF- the input source (cable box, DVD player, etc.) is connected via HDMI.  

What is this "sonos suggestion" you mentioned?
Userlevel 1
Hi everyone, 

An update - I got everything to work as I wanted.  

I got this switch from Monoprice - http://www.monoprice.com/Product?c_id=101&cp_id=10110&cs_id=1011002&p_id=7974 - and set it up like this:

- HDMI from cable box into Monoprice switch
- HDMI from TV into Monoprice switch (the ARC HDMI slot - this is important)
- Optical from Monoprice switch to PlayBar

At first, I wasn't getting 5.1 sound to the PlayBar with this setup.  I read the manual that came with the switch, and changed the jumper setting to pull/push 5.1 no matter what (Mode 2), and that solved the issue.  The jumpers are on the back (there are three switches).  

Now, when I watch TV, I have 5.1 sound.  And, when I watch Netflix through the Netflix app on the TV, I have 5.1 sound then as well.

I did have some issues with the HDMI-CEC Support between the TV and the switch and trying to get that to work.  When I turned off the TV, the CEC commands would turn off the switch fine, but it wouldn't turn the switch back on when the TV was turned on.  Ultimately, I ended up turning CEC off on the TV.  Now the switch is on 24/7, but I have it tucked behind the TV, so it's not a big deal for me.  

Hope this helps someone.  

-Matt


I don't recall having to do anything on the TV side.  Though, our TVs are different, so YMMV.  Now that it's set up and working, it sounds pretty good.  

Do you have the SUB?  For me, adding the SUB made a pretty noticeable (positive) difference, for both TV watching and for music.  

Let me know if you have any other questions.  
Userlevel 2
Hi everyone, 

An update - I got everything to work as I wanted.  

I got this switch from Monoprice - http://www.monoprice.com/Product?c_id=101&cp_id=10110&cs_id=1011002&p_id=7974 - and set it up like this:

- HDMI from cable box into Monoprice switch
- HDMI from TV into Monoprice switch (the ARC HDMI slot - this is important)
- Optical from Monoprice switch to PlayBar

At first, I wasn't getting 5.1 sound to the PlayBar with this setup.  I read the manual that came with the switch, and changed the jumper setting to pull/push 5.1 no matter what (Mode 2), and that solved the issue.  The jumpers are on the back (there are three switches).  

Now, when I watch TV, I have 5.1 sound.  And, when I watch Netflix through the Netflix app on the TV, I have 5.1 sound then as well.

I did have some issues with the HDMI-CEC Support between the TV and the switch and trying to get that to work.  When I turned off the TV, the CEC commands would turn off the switch fine, but it wouldn't turn the switch back on when the TV was turned on.  Ultimately, I ended up turning CEC off on the TV.  Now the switch is on 24/7, but I have it tucked behind the TV, so it's not a big deal for me.  

Hope this helps someone.  

-Matt


Thanks Matt!!! I am just about to put together bascially the exact same system you have. Did you have to switch your TV settings around to output DD 5.1? I have a samsung hu8550 4k and just wanted to check with you. How does the 5.1 sound now that you got it going? Again, thanks for the update!
Userlevel 1
Hi everyone, 

An update - I got everything to work as I wanted.  

I got this switch from Monoprice - http://www.monoprice.com/Product?c_id=101&cp_id=10110&cs_id=1011002&p_id=7974 - and set it up like this:

- HDMI from cable box into Monoprice switch
- HDMI from TV into Monoprice switch (the ARC HDMI slot - this is important)
- Optical from Monoprice switch to PlayBar

At first, I wasn't getting 5.1 sound to the PlayBar with this setup.  I read the manual that came with the switch, and changed the jumper setting to pull/push 5.1 no matter what (Mode 2), and that solved the issue.  The jumpers are on the back (there are three switches).  

Now, when I watch TV, I have 5.1 sound.  And, when I watch Netflix through the Netflix app on the TV, I have 5.1 sound then as well.

I did have some issues with the HDMI-CEC Support between the TV and the switch and trying to get that to work.  When I turned off the TV, the CEC commands would turn off the switch fine, but it wouldn't turn the switch back on when the TV was turned on.  Ultimately, I ended up turning CEC off on the TV.  Now the switch is on 24/7, but I have it tucked behind the TV, so it's not a big deal for me.  

Hope this helps someone.  

-Matt
Userlevel 1
Thanks.  I was hoping for a solution that wouldn't cost $249.  I'm going to try a comparable switch from Monoprice.  Hopefully that does it.  
Userlevel 5
Badge +2
also this octava will switch HDMI and toslink so you could run toslink from your TV to the switch.

http://www.octavainc.com/HDMI%20switch%204port_toslink.htm#HDMIswitchtoslinkzoom


The visual representation of what Chris mentioned above.
http://www.octavainc.com/image/HDMI%20switch%204x1%20ARC/4x1-HDMI-switch+ARC-diagram.jpg
Userlevel 7
Badge +22
also this octava will switch HDMI and toslink so you could run toslink from your TV to the switch.

http://www.octavainc.com/HDMI%20switch%204port_toslink.htm#HDMIswitchtoslinkzoom
Userlevel 7
Badge +22
In the review for this monoprice switch http://www.monoprice.com/Product?c_id=101&cp_id=10110&cs_id=1011002&p_id=7974&seq=1&...

the poster said he got this for the same reason as you as he had the ARC from his TV back to this box to output to his soundbar.