Samsung Smart TV Remote

Ryan,

How about making that it's own thread, and a sticky one? 🙂

This isn't working for me. I've got nothing. When I add the JVC system it attempts a power/control test to let the tv recognize the audio device. It does not. If I choose to bypass that function test and go to the Sonos app to learn the remote, it does not register anything when pressing volume. My tv is a UN55KU630D from Costco.

Thanks for the update guys. We'll take another look at it. The PLAYBAR should be able to learn just about any IR commands for volume, so what we need to find is a setting for that remote that is sending those commands via IR. The JVC seemed to do that but we'll see if there's another option. A good way to check if your remote is outputting IR commands is to turn the camera on for your phone and look at the front of the remote through the lens while you press the buttons. The IR is usually a pinkish color as opposed to the other red light.

Also, another thing to check is if your TV has an output for an IR blaster. If it does, Samsung should be able to send you one to connect to that TV. Then, you just put that blaster in front of the receiver for Sonos and the remote settings should work for any home theater option.

If you haven't reached out to them, it'd be good to ask Samsung Support as well here. Let them know that you setup the remote and the power test didn't work.

Just to also confirm, this didn't work for me either. I checked the remote and there is definitely a IR light flashing away when pressing the volume up button.

If you get the IR when sliding the volume button up, down, and pressing it for mute, than you should be able to have the PLAYBAR learn it. Try turning the TV off and see if the PLAYBAR can learn the commands like that. I just checked again and for the model of the smart remote we have in the lab it worked just fine on the PLAYBAR.

One more step to take if you've set the JVC as the home theater type and still aren't getting IR from the remote on volume is to select that JVC configured device in the universal remote setup and then select to add a Bluray player to it. Choose JVC again and you should get IR now.

Again, the way to check is by looking at the remote through your phone's camera.

Ok thanks. Adding the BR worked, but because you have to assign it to a HDMI port, it makes this a very messy solution. i.e. I have FireTV on port 2, so the volume will not work.

So this is a Samsung issue. They need to add an option to always send IR Volume or something like that.

Anyone know the right Samsung forum to post this issue?

Sadly, by configuring the Samsung smart control to send JVC or Bose IR signals, and then teaching that to the Playbar, means the Playbar no longer responds to my other (regular IR) Samsung TV remote controls.

Including, super importantly, the one my wife prefers.

Hence feature request:
* After learning the first remote control, give me the option to learn another.

I'll pass on the request for you inopinatus.
thanks!

Can you give something a try, this might not work on all of the versions, but try deleting out the configuration above with the JVC home theater and player. Then added in a new home theater device, Samsung brand ... cycle through the different code options.
Good idea. Tried it. No joy. Sorry. Confirmed with data from /jffs/irconfig.txt, all the Samsung home theatres (at least those I could find to configure through the Series 9's universal remote setup) have different codes to the regular IR control. Quite a wide variety too, seems Samsung couldn't make up their mind.

I've been struggling with this same Samsung smart remote issue for awhile now. I've tried the various ideas on this thread but have not found a solution that works. Was there ever a resolution???

I'm having same trouble with Samsung remote and would love a straight forward fix if anyone could solve it...;)
my tv is a UE49KS9000 and does not have RCA input or component. I cant get none of previous suggestions to work.

Hi John, from looking up some information on this TV I was not able to find any optical audio outputs on the TV or the box which connects to the TV, just to confirm were you able to hook up this TV to the PLAYBAR?

hi Craig, the optical is on the end of the one connect box opposite end to the usb, and yes playbar sound great.

You are all missing a key step. Add Samsung home theatre device and select optical. Do the power test and when it asks if it worked select No. Notice the message at the top of the screen changes and it will ask you to power test the device again. Select yes! It is this that then turns the IR on. Then add the remote for the playbar as per the normal process.

Daveharc,

After trying all of the other suggestions in this thread, finally your solution works for my 2016 Samsung TV.

As an aside, the process will rename your input devices, for example, SKY becomes SKY-SONOS, BD becomes BD-SONOS. You are able to edit this though, and revert the name back to its original, to keep it all looking neat.

I've had the fix for a couple of days, and can confirm this sorts all channels including native apps etc like Netflix.

Thank you!!

Can also confirm as a new Ks8000 owner, this definitely worked. My Apple TV, XBoxOne and Cable inputs all work with the tv remote and volume controls the Playbar.

I managed to get this to work much simpler than this but it isn't obvious.

1) Go to the universal remote setup on the Samsung tv.
2) Type Sonos in the brand manufacturer selection box and select it.
3) When it asks if it powered off just select yes.
4) Now this is the key part...go back to the universal remote setup and select one of the other input devices, there should be an option that says use with home theatre select this option.
5) Do this for all of your active inputs.

Having to do those last two steps is not obvious.

This worked for me let me know if it worked for you.