Samsung Smart TV Remote

We've been working with this remote for a little while and have done some testing to come up with a couple solutions that work. The goal is to get the remote to use IR for the volume controls, which from what we've seen seems to be the last choice in the programming.

How to test you're getting IR? To test that you're getting IR hold the remote under your phone's camera and look for a couple purple/pink lights that turn on when you press the volume button in any direction.

We've been working with these remotes more and have created an FAQ on our support site to include full directions for using the Samsung Smart Remotes with Sonos. If you have any questions or trouble, please follow the steps here.

Thanks everyone for helping out here, this was a community effort!

@inopinatus, oh well. It was worth a try. Way to go checking out the local diagnostic to see the IR code 🙂

I'll pass on the request for you inopinatus.

Can you give something a try, this might not work on all of the versions, but try deleting out the configuration above with the JVC home theater and player. Then added in a new home theater device, Samsung brand, connected via the AV. Make sure in the TVs settings you've turned off the TV speakers, and let us know if you're seeing IR there.

This may turn on the IR for the smart remote, and hopefully have it using the same IR codes as the standard remote. Just a note, when you do the power test, choosing "No" will have the remote try different IR codes for power, so if the IR is on with that setup, but both remotes are using different commands, try setting up the Samsung home theater device again and choose "No" for that power test a couple times to cycle through the different code options.

Ok thanks. Adding the BR worked, but because you have to assign it to a HDMI port, it makes this a very messy solution. i.e. I have FireTV on port 2, so the volume will not work.

You may be able to use a Component or AV slot for the BR without using an HDMI slot.

Just to also confirm, this didn't work for me either. I checked the remote and there is definitely a IR light flashing away when pressing the volume up button.

If you get the IR when sliding the volume button up, down, and pressing it for mute, than you should be able to have the PLAYBAR learn it. Try turning the TV off and see if the PLAYBAR can learn the commands like that. I just checked again and for the model of the smart remote we have in the lab it worked just fine on the PLAYBAR.

One more step to take if you've set the JVC as the home theater type and still aren't getting IR from the remote on volume is to select that JVC configured device in the universal remote setup and then select to add a Bluray player to it. Choose JVC again and you should get IR now.

Again, the way to check is by looking at the remote through your phone's camera.

Thanks for the update guys. We'll take another look at it. The PLAYBAR should be able to learn just about any IR commands for volume, so what we need to find is a setting for that remote that is sending those commands via IR. The JVC seemed to do that but we'll see if there's another option. A good way to check if your remote is outputting IR commands is to turn the camera on for your phone and look at the front of the remote through the lens while you press the buttons. The IR is usually a pinkish color as opposed to the other red light.

Also, another thing to check is if your TV has an output for an IR blaster. If it does, Samsung should be able to send you one to connect to that TV. Then, you just put that blaster in front of the receiver for Sonos and the remote settings should work for any home theater option.

If you haven't reached out to them, it'd be good to ask Samsung Support as well here. Let them know that you setup the remote and the power test didn't work.

This isn't working for me. I've got nothing. When I add the JVC system it attempts a power/control test to let the tv recognize the audio device. It does not. If I choose to bypass that function test and go to the Sonos app to learn the remote, it does not register anything when pressing volume. My tv is a UN55KU630D from Costco.

Ryan,

How about making that it's own thread, and a sticky one? 🙂

I'm also running into the same issue with the Samsung 65" UHD KS8000 TV 😕

Ok, so lets be very clear here.

I have a similar TV with the same remote (UA55KS7500)

This remote will use RF/Bluetooth? to control the TV and IR to power the TV AND it can control other devices like cable box via IR from the remote. There is definitely a IR blaster in the remote. I dont know if there is also a blaster in the TV. It will also control a Amazon FireTV (I did not need to do any pairing)

So it looks like Sonos is not recognizing the IR blast and need to add the codes for the Samsung TM1680A remote.

Please

Hi Boomieliscious and Siggen, I just wanted to check in and see if you were able to get that remote working?

It looks like the remote may be Bluetooth for volume commands, but the TV might have an IR output you can hook up a blaster to. Let us know as we'd love to have the details here for the community to see.

This is the remote I use.