Answered

Samsung QF8 switches audio back to internal speakers

  • 15 February 2021
  • 8 replies
  • 53 views

Arc will only play music. When I switch to hdmi arc it switches back to tv speakers 

icon

Best answer by Dallasje 15 February 2021, 10:02

View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

8 replies

Userlevel 7

What model is your TV?

Samsung  Qf8

Userlevel 7

Is the Arc connected to your TV’s HDMI ARC port? Have you enabled Anynet+ (CEC) on your TV?

Yes b4 it wasn't working  at all then connected the CEC. Now it comes on then switches back to tv speakers 

Userlevel 7

Did you perform the TV Setup process in the Sonos app? Can you post a photo of your current TV settings?

 

I think I fixed it.  I just unplugged  the TV and sound bar and started over.  Smh. Too simple

Userlevel 7

Is the “Receiver (HDMI)” option the Sonos Arc?