I phoned sonos last week and we reset everything but 1week later I have the same issue..which is: I have a sub, sound bar, 2 play ones in one group(family room) The other groups are play one (living room), play three (bedroom), the move (portable). All play music except the surround sound group hooked with the tv (family room). I can play music in all groups except that one. I can select any other group and then add my (family room) surround sound group and it will play but it will not play as it’s own group. What could be the problem? Also I still use the bridge.
Tech helped me last week but the problem has come back. Thanks