I’ve read a lot of other posts and fixed up and tried different methods but can't get sound out from my connected surrounds using the Playbase.
I have a playbase connected with an optical cable to the TV with two play 1’s and a sub gen 3.
The TV is set to DD sound out and can see in the app I'm receiving DD 5.1.
I've connected the Ones and Sub in the app. I get the Chimes that it's connected.
When I go to play anything TV, Netflix, Spotify no sound comes out of the Ones or Sub. I can pause the Playbase though through the Ones.
When I try trueplay it doesn't work as it says one of the speakers can't be found.
If I disconnect and set up the sub with the ones as a group without the Playbase just to play music they work fine. This leads me to think it is something to do with the Playbase and not transferring in surround.
Lastly I have done a factory reset on the Playbase and reset my router.
Other issues along these lines seem to have been with the Playbase connected by ethernet. Mine is connected over wifi and works fine. Just not when you try with surround.