Best answer by Airgetlam
View originalPlaybar won’t power on
Hi, I was watching tv when all of a sudden the power went in the sockets. My fuse box had tripped. After resetting the fuse the Sonos PLAYBAR will no longer power on. I have swapped fuses and tested the sockets which are all working well. What can I do now?
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James,
I just purchased the Sonos 5.1 SS System last month with the playbar. Yesterday I came home to my playbar powered off and non-responsive. I unplugged it and plugged it in multiple times to different outlets all with no luck. Called into support this morning and after 5 mins of quick troubleshooting, they are sending me a new playbar as a replacement. I have not got the details about returning this one just yet, but I believe they are covering all shipping related expenses. It seems they are quick to acknowledge and replace playbars with this issue. Shame to have such a foundational failure to a nearly new $700 playbar, but at least service is quick to rectify this issue.
I just purchased the Sonos 5.1 SS System last month with the playbar. Yesterday I came home to my playbar powered off and non-responsive. I unplugged it and plugged it in multiple times to different outlets all with no luck. Called into support this morning and after 5 mins of quick troubleshooting, they are sending me a new playbar as a replacement. I have not got the details about returning this one just yet, but I believe they are covering all shipping related expenses. It seems they are quick to acknowledge and replace playbars with this issue. Shame to have such a foundational failure to a nearly new $700 playbar, but at least service is quick to rectify this issue.
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