Playbar Remote, Up button not working anymore. Cannot reset.

  • 30 December 2016
  • 1 reply
  • 231 views

I have a playbar, have been using a button remote controller for volume up and down for 3 years without a problem. Recently I have purchased 2 play 1s. And suddenly after few days of usage, my volume up button is not working. But volume down button is working.

I tried to replace the current one again. When I press the desired up button, it shows that a button has been detected. When I was asked to press 3 times up button, I pressed, the Sonos Playbar detected and blinked, yet the app is saying no button press has been detected.

What can I do?

Please help.

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1 reply

did you ever get t his resolved? I'm having the same issue.