Playbar dropped from stereo speaker combination in one of my "rooms"

  • 6 June 2017
  • 1 reply

The playbar somehow got dropped from my speaker grouping in one of my "rooms". Does anyone know how that could happen and how to fix? Preferable fix would not involve unplugging it because it is attached to wall mounted TV and the socket is behind the TV.

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1 reply

Hi geddyl2112 ,Welcome to the community!

Ideally a reboot would be the first starting point. If you repeatedly press the volume minus button on the side of the PLAYBAR, does the light turn green, if it does this suggests the PLAYBAR is running, responsive and OK but may have been kicked off the network for whatever reason. Forgive me, have you tried rebooting your router? Then If you submit a Diagnostic and reply with the number, do let us know how you get on.