Playbar and play 1s falling out of sync

  • 28 December 2017
  • 1 reply

Userlevel 2
My setup has been working perfect for years but all of a sudden, without any changes to my network, i noticed sync issues between playbar and play 1s (5.1 setup). When a pause is pressed and then play, it is OK again. Diagnostic 8286351. Thx.

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1 reply

Userlevel 7
Badge +19
Hello there, tomaztwo. Thanks for the diagnostic report and for posting to the Community. I'm noticing a few errors coming from the PLAYBAR when trying to connect to the surrounds. You may want to give our support technicians a call to take a closer look at the traffic between the PLAYBAR and PLAY:1s. Our contact information can be found here.