Play 1 surrounds dropping out randomly after update

  • 23 July 2018
  • 1 reply
  • 66 views

Playbar +Sub + Play1 x2 now drops surrounds regularly while streaming radio.
Diagnostic: 1320729955

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1 reply

Userlevel 7
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Playbar +Sub + Play1 x2 now drops surrounds regularly while streaming radio.
Diagnostic: 1320729955


Hi IRCC,

Thanks for sending in the report. It's not clear from the report why you're getting audio drops with your surrounds. I do see a communication errors between some of your speakers which is usually cleared up by rebooting them. Please try rebooting your Sonos speakers by removing them from power for ten seconds or so, then see if you still have audio dropping issues.