New Arc with Sub and two One SL speakers unboxed today tried to set them setup and got nothing but irritation. The Arc connects through the app on android and I get sound from the TV through the Arc. I can connect the sub and speaker with the android app but when I try to add them to the Arc they simply will not connect. Everything is connected to the same subnet the android devices and all the speakers. I have tried on two android devices, uninstalled the app and re-installed the app on both devices, restarting both android devices multiple time including between the uninstall, lost count of the number of times I have reset all of the Sonos components by powering them off and holding the connect button on power on. I moved the access point right next to the speakers, tried an ethernet connection directly to the speakers and restarted the access point several times nothing seems to work to get the sub and surround connected to the Arc. When I open the app on android in system to the right of the room I have the Arc connected to it showes the following "(+?+?+?). When I click on the room under products the Arc gives me the option to dissable WiFi but errors out every time I try to do so. The sub and surround show "X Remove Sub" and "X Remove Surround" which I have tried again and again with the exact same results they just will not connect and give an error that it cannot connect. Needless to say I am extremely frustrated with the products and almost ready to throw in the towel and return them. Any help would be greatly appreciated.
Best answer by GuitarSuperstar
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