Question

My sonos beam is warm

  • 2 August 2020
  • 2 replies
  • 82 views

Hi everyone, i’m worried about my beam, i bought it friday and i noticed many times that my beam is warm (below the right and left speakers)only after 3hours of use and i’m just listening sports ,it is normal?


2 replies

Userlevel 4
Badge +12

Hi @benjaminh87, thank you for reaching out and welcome to the community.

I would like to confirm if the Beam smell like something burning, is there smoke coming out of it? Is it too hot to touch?

If all yes, I would suggest unplugging the Beam; as this is now a fire hazard.

Contact our Phone support for assistance. 1 800 680 2345 Mondays to Friday from 10 am to 9 pm ET. 

Where did you buy the Beam? with us or a 3rd party seller? If 3rd party, contact the seller.

If you have other concerns, feel free to reach out. 

 

Userlevel 7
Badge +21

My Beam in a 78 degree (F) room shows 80 to 83 degrees across the top. The bottom is in the low 80s except for two spots about 6 inches in from the ends where it is 94 degrees.

I’m guessing that is where the power amplifiers are located and warmer would be expected.

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