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Discuss Arc, Beam, Playbar, Playbase, and the entire Sonos home theater experience. How do you set up a Sonos 5.1 system? Which Sonos work with your TV? Ask your home theater questions here.

  • 8,654 Topics
  • 56,239 Replies
Ryan S
Ryan S
started this topic

Understanding Dolby Atmos and Sonos Arc

One of the most exciting features of the new Sonos Arc is its ability to play Dolby Atmos sound. As with all relatively new technology, it’s...
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AjTrek1
AjTrek1
started this topic

Sonos Home Theater Speaker: Comparison Chart

Published 5/10/20 Exciting things are happening at Sonos. They have just announced the June 10, 2020 release of a much anticipated addition...
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Ryan S
Ryan S
started this topic

Enabling CEC on your TV for Beam

Sonos Beam, the smart, compact soundbar for your TV is now available. We've collected some of the best resources for Beam in the thread here...
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8654 Topics

M
Mooch60Contributor I
asked in Home theater

Rear Ones won't connect with Arc/Sub. Used to work. Will work separately but quit as soon as link as rears.

My Arc/Sub 1/rear Ones system used to work fine but now I can’t connect the rears. I’ve reset Ones and tried the suggestions in related posts. I was able to get the rears going without the rest of the system, but when I remove then Set Up Surrounds they won't play. Once they played for a second and then quit. They automatically assume the identity of Living Room 2 and Living Room 3, while they should both be subsumed in my Living Room (+Sub, Arc) system.The Ones, Five (new), and Beam 1 in other rooms work fine. I’ve had Sonos for years and have always been able to trouble shoot problems, but I’m at the end on this one.

4
M
3 months ago
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So2osContributor I
asked in Home theater

can i watch netflix with sonos amp + mac mini +projector?

I have mac mini + projector(LG HF85LS) connected with hdmi.I'm wondering if I could connect sonos amp with mac mini(I have passive speaker which connect with sonos amp). If I could connect by airplay2, then could I watch Netflix with no delay between sound and movie?Any help would be appreciated.

3
G
1 year ago
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cowbellguyContributor II
posted in Home theater

New TV for Beam Gen 1 (S1) - Samsung or LG?

What is the latest recommendation for new TVs if I am deciding between Samsung QN90 or LG C1 for this setup …* Soundbar: Beam Gen 1* Network: S1* HDMI inputs: Roku stick, cable box * Surround: not yetIs Samsung still discouraged overall or is that just for a specific configuration of products? Is the Samsung solution still to make sure the Beam is the only CEC device?I currently use my Beam with a 2012 Samsung that only outputs PCM stereo (because 2012), but it works fine. Also - I’m not upgrading my S1 network yet because of two old connect:amps that still work great, which explains the old Beam, not the new one or the Arc.Thanks,Andy

2
C
5 months ago
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BadgercopAvid Contributor III
asked in Home theater

Amazon Video on LG C8 - No 5.1

Not sure if this is the best place to ask, but I added a couple of Sonos Ones (Gen 1 and SL) to my Beam (Gen 1) today for surround sound with my LG C8 OLED. The Beam is connected via Arc. Built in TV’s apps only. It’s working great for most things, some movies on Netflix sounded fantastic. Tried some demos on YouTube that were good to. But it doesn’t work with Amazon Video, even though the videos I tried all state they are 5.1 in the info and Sonos app report it as being 5.1. Nothing at all from the rear L/R Ones, just the Beam.  Any known issues with Amazon video or this TV? Anything I can try? Am I missing something?

1
G
5 months ago
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JammacContributor I
asked in Home theater

playbar not connecting to sonos one surround speakers in TV mode.

I have a play bar and two Sonos one surround speakers and the system was working fine for three years.  The play bar is connected directly to the tv thru the tv audio  connection. When the play bar is feed sound thru  the tv, the rear surround speakers do not work, When you listen to music thru  the app, all the speakers work.  I have tried disconnecting and re connecting the speaker and this did not help.   I have made sure the tv is in Dolby.  Is is like my play bar will not talk to the surround speakers when feed by the tv.  My next step was to do a factory reset but looking for other options?

2
J
3 months ago
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RubesAusContributor I
posted in Home theater

Feature Request: Sub crossover

Hi, when the Sub is connected to AMP you're able to adjust the cross over frequency which is great if you have full range speakers.I've got mine in an Arc and in ceiling rear speaker surround system however when the Sub is in a surround system, you lose the feature. I'm assuming this is down to pairing with the Arc which creates a fixed cross over and generally optimising for surround. However if you're playing music you're stuck with this cross over.My suggestion is to add a crossover adjustment feature for the Sub that operates only when music is being played. This would be similar to how you can adjust how much the rear speakers play music when compared to the Arc. Any chances of that being implemented?

2
R
10 months ago
K
Kevin252Contributor I
posted in Home theater

Atmos with Arc with smart TV

Hi,I've tried searching, but everything is linked to getting a Nvidia shield or Roku box...Can I use the Sonos Arc (without hdfury arcana) direct from a smart TV without eARC?I know it won't be lossless Dolby Atmos, but will it be 'OK'? Or is the Sonos Arc a waste of money without eARC?Or shall I just invest in an Nvidia shield (even though it doesn't do anything different to my smart TV - other than eARC support)Appreciate the advice!

1
K
1 year ago
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atps1234Avid Contributor I
asked in Home theater

Any benefit to waiting for Sub and Ones to show up before installing Arc?

Hi folks,Just received my Arc, Sub and One SLs coming this weekend.  Should I wait until I have everything, or can I go ahead and set up the Arc?  Should I TruePlay the Arc or wait for the whole setup?Thanks!OB

2
S
8 months ago
J
jgf3Avid Contributor II
asked in Home theater

Sonos Amp constantly looses configuration of TV remote

HiI have an Amp connected via optical adapter that I use for HT purposes with a pair of Ones as surrounds and a pair of passive speakers. Content comes from an Apple TV 4K.The problem is that frequently (several times per evening) the remote (I use the Apple TV remote) stops being able to change volume. The only way I could come up with to restore this function, is to repeat the TV setup in the Sonos app. This quite time consuming of course and not a good user experience.Is this a common issue, does anyone know how to avoid this, maybe an easier way to fix or to reestablish the remote functionality?  

3
Simon B
1 year ago
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ManthosContributor I
asked in Home theater

Surround set with Beam - No low frequencies from surround ones

Recently bought and setup a Sonos Beam with 2 Sonos Ones as surround and overall the whole system sounds pretty good.When listening it is obvious that the Ones (the surrounds) are only playing the surround channel audio.Since apparently the Ones have equal if not better low frequency responce than the Beam, I wonder if there is an option in software (or plans to include one) to share the lowest (non-directional) frequencies to the Ones as well, for improved bass (please don’t suggest to buy a Sub, it’s an overkill for my system).

3
Corry P
3 months ago
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Me-In-PHXContributor I
posted in Home theater

Problems adding ARC Soundbar to LG OLED TV with COX Cable Box

Brand New LG 77” OLED TV (OLED77G2PUA)Brand New SONOS ARC SoundbarBrand New SONOS SUB Gen 3My problem (and solution) -After Soundbar installation, streaming services (Netflix, HBO, Disney, etc.) worked fine with soundbar. When I switched to HDMI 1 (COX Box) and select a TV channel on my Cox box, the TV screen would show the channel for a few seconds, then screen would go black for a few seconds, and repeat over and over.After much troubleshooting, I found the solution was to upgrade to the newest COX Contour 2 TV Box. It is a free upgrade for ppl with older boxes (my Cox Box was over 4 years old).   

1
Corry P
1 month ago
I
Ig_cuckooContributor I
asked in Home theater

No surround sound on satellite speakers

Hi all,I’ve just got a Beam, and have connected it to the TV via HDMI. All working well, and the app shows I’m sending a Dolby Digital 5.1 signal when the source has one.I’ve added two Symfonisk bookshelf speakers as a rear pair for surround sound. These setup successfully, but then I hear nothing from either speaker.I’ve tried recreating the surround links, checking audio input settings, but nothing seems to make the speakers output sound.Any ideas?

5
I
1 year ago
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MissionspartaEnthusiast II
posted in Home theater

Loss of Audio Through Arc Sub (On/Off Flip-Flopped)

I thought I posted this, but it disappeared. If it is double posted, my apologies.I just started getting where I lose audio out of my Sub linked to the Arc. I noticed that if I toggle the Sub from "On" to "Off" in the Sonos app, I get the audio back. Recovering the Arc and Sub fix the issue, but eventually it returns. Is anyone else experiencing this or am I doing something. I know this sounds odd, but it is definitely happening is it has occurred a few times in the past few days. Thanks for the help Diagnostic Report #1207564481

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M
1 month ago
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GabilinTrending Lyricist I
asked in Home theater

Sonos Arc and LG Oled C7V

Hi All,I have an LG Oled C7V (2017 year) and Sonos Playbar. Looking for upgrade to Sonos Arc, but have a question related to newly supported formats (Atmos, TrueHD etc). there is a note that TV should support eARC which is supported with HDMI 2.1. But according to various articles i have read, the HDMI 2.0b also supports Dolby Atmos. Questions - will i get all the Sonos features working with my TV?

2
G
1 month ago
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kitenskiContributor I
posted in Home theater

Beam or Ray on a cabinet shelf?

I'm considering a soundbar (likely Sonos Beam due to extra cost of the Arc) and due to the limited height of my TV on it's stand, I'm thinking the soundbar would need to sit at the front of this shelf as pictured below. I'd move the Tivo behind the TV and get rid of the DVD player in the pic.Would this cause any issues with sound quality coming from the soundbar at all?TV in the pic is 65”, the width of the shelf as shown is 107cm and there is 7cm behind each of the small posts at either end of the shelf.  

3
Stanley_4
25 days ago
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PK101Avid Contributor I
asked in Home theater

New TV with Sound Upscaling

Hi All I have a Sonos Beam (Gen1) and a Sony TV. (But I don't run the full Sub and Surround sound configuration). I'm happy enough with this and Movies play back through it really well.However most standard TV is transmitted as basic Stereo or Dolby 5.1 which is obviously has a much lower effect for general playback. Recently the Sony TV developed a fault and as it is still in warranty Sony will be replacing with an upgrade.They will be replacing with the below upgrade.https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/xr-50x90j/specificationsOne of the features is Sound upscaling which is all good stuff and will try and increase the sound quality from Stereo to 5.1 and so on and so on.Im a little concerned however this benefit wont be passed to the soundbar and lost along the way does anyone have any experience with sound upscaling and the resulting output.Again not looking for excellence just any improvement.. :)KrPaul

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P
8 months ago
S
Spury1
asked in Home theater

Sonos theater title on app

I have changed my tv and before I used to be able to control the surround sound setup by one slide control, now it seems to be in 2. The paired speakers and then the beam and sub. Also it mentions on the help part of the app to setup by selecting home theatre, I cannot find that on the app.

1
Rowena B.
1 year ago
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eespinosaContributor II
asked in Home theater

Lights on the Arc

Hello. Lately my Arc has had the status light alternately flashing red, white and green. There is nothing wrong with the audio, but this was never the case before. In the app's settings, I have always had the status on light disabled. I'm not sure why the lights are doing what they are doing. Should I be worried?

2
E
9 months ago
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Sir_Sean_HContributor I
posted in Home theater

Replacement Playbase

My Playbase stopped working in Jan 21 and after DHL didn’t pick up my old unit I referred to Sonos directly. I have asked if I can change my option of replacement so that I have a new unit and then send the old one back in the packaging. This was in Feb 21 and I have heard nothing from Sonos at all!I have contacted a number of times to be advised that my case has been escalated, but I cannot talk to the dept dealing with the escalation? It has been nearly 6 months now and I am wondering what I have to do for a replacement to be sent? This is completely unacceptable and I basically have a £700 door stop in my living room.

3
Corry P
1 year ago
N
NOLAfanContributor I
asked in Home theater

Switching TV from Beam to Playbar and loss of functionality

Hi yall, looking for help! System in room, Beam, Sub, 2 Play 1s.  Got a great deal on a used playbar so thinking about moving Beam to another room and replacing with Playbar.  I know it won’t affect the surround setup, but I would lose voice control.  Main question...if I replace a Play 1 with a One would I regain the same voice control and TV integration I have with the Beam?  Are there any other consequences of replacing a Beam with a playbar?Thanks!

6
G
1 year ago
T
tech.legaultContributor I
posted in Home theater

i can't connect my Amp with my Arc

Every time i try to link my Amp as  a surround speaker of my Arc the room disappear and nothing happen i need to reset it and retry . the Amp gonna work fine if i setup it as stereo speakersbut gonna disapear if i try to link it as surround. i dont know what to dothank! tech.legault

3
Airgetlam
1 year ago
T
TaeroContributor I
asked in Home theater

How does Arc receive audio

So I have the Sonos Arc and like many many people here I’m getting audio dropouts while streaming through my android TV (Sony X900h).  I have it connected to port 3 (eARC port) and have changed the port to enhanced etc.  I also have a PS5 connected to port 4 (so both are on hdmi 2.1). I’ve never had a dropout or sound loss etc. from the PS5 so clearly sound can travel from one to the other, however I constantly get sound dropout from the Arc while streaming. I’ve seen advice to hardwire the Arc (difficult but I could do it) but how does it actually receive audio?  If I’m streaming through my TV (say the netflix app) and my TV then relays the sound to the Arc through the hdmi cable then how does hardwiring the Arc do anything?  Isn’t the data coming first through the TV and then to the Arc?  Is the video data somehow coming to the TV but the audio data getting sent via wifi?  Or am I mixing this up and the wifi is only an issue if you’re streaming audio to it say from your phone or thro

2
T
1 year ago
J
JoffUKContributor I
posted in Home theater

pairing Sonos Arc to Samsung TV

Anyone got any tips on how to pair Arc with a Samsung TV?  I’m using the ARC HDMI port and have turned on Anynet + on the TV setup but still no joy.  The ARC is working fine with Alexa for streaming music but not working with the TV.

2
J
1 year ago
H
Hamilton73Contributor I
asked in Home theater

Problem installing beam to LG

The beam is installed and wired to the TV (ARC). But it still says that the ARC-connection still is not set up properly….. I already use the beam to play Spotify from my iPhone but now I want to add the TV.

1
controlav
1 year ago
M
myatixAvid Contributor III
asked in Home theater

New Sonos ARC with no sound from surrounds

Hi All,I have just become the owner of a Sonos ARC which I have been looking forward to for a while. After setting up the ARC and having issues with my Sonos Play 1 surrounds I decided to hardwire my ARC and use the SonosNet configuration. I have an LG C9 and Apple TV 4K and have been using Netflix to tryout the Sonos ARC capabilities but for some reason the Sonos Play 1 surround speakers don’t seem to be in sync or on occasions don’t work. Or should I say sometimes for no reason vocals will move from the ARC to the Play 1’s… Sort of with a muffled effect. I just watched Formula 1 drive to survive on Netflix and the sound was everywhere even when a driver was doing an interview???It’s as though the voice flips back and forth between the ARC and the surrounds, making it sound very unstable.My ARC is connected to the eARC HDMI port and the LG C9 has eARC enabled and Passthrough configured???I have also checked my Audio settings on the AppleTV.Everything is running on the latest firmware’

1
Rowena B.
1 year ago

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