I have had a couple PlayBase’s both purchased from Crutchfield, I have owned for a little over 2 years now and one of them started getting quieter and quieter. When you try to make up for that sound dropping off it shuts off completely, no lights, no touch panel, drops out of the app completely. The only way to get it to come back is to unplug it, wait a little bit, then plug it back in.
It doesn’t appear to be an update as far as I can tell as the other PlayBase is functioning for the time being and most likely not a fuse because of it coming back after plugging it back in.
Sadly out of 16 Sonos devices, this one appears to be dying. Guessing a power board’s capacitor or capacitors.
Any suggestions out there? Thanks!
Best answer by AirgetlamView original