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beam sound keeps dropping out

  • 12 August 2018
  • 2 replies
  • 498 views

I have had my BEAM for 3 weeks and lately the sound keeps dropping out.
Its got so bad that I am returning the Beam
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Best answer by Airgetlam 13 August 2018, 00:02

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Eureka moment!!!

I had a vexing problem with Beam (and occasionally Play 1s) dropping out
with and without SonusNet. Noticed that Beam and router were both on channel 6..seems logical, but Beam unhappy. Changed Beam to channel 1 in controller...all working swimmingly!
Rather than returning it, why don't you contact Sonos to figure out why it isn't working properly?.