Beam has occasional humming sound when samsung q70 is off

  • 12 February 2020
  • 1 reply

I have a new Beam used for sound with a Samsung Q70.  Using HDMI Arc.   There is an occasional humming sound coming from the unit when the TV is off.  Any help is appreciated.

1 reply

Userlevel 4
Badge +12

Hi there @namtaf and welcome to the Sonos community. 

Can you submit a diagnostic report from your Sonos system while this buzzing is happening? 

Please follow these steps to submit a diagnostic report and post the confirmation number so we can take a look at what might be happening.