Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

894 Topics
6,811 Replies

perrymasterflexContributor I

asked in Google Assistant and Sonos

Move 2 loses Google Assistant

I was quite frankly shocked that the new and improved Move 2 actually has diminished functionality compared to its predecessor. It’s jarring to discover that a new generation of technology is less integrated, less compatible and less useful. Like many in this community, I’ve set up a vast wireless system complete with several smart devices and Sonos has always been an integral component to controlling the entire system. I hope that this will be resolved, otherwise perhaps the original Move and all of the older Google Assistant compatible Sonos speakers are the better solution. This is a real shame since great audio quality is what we’re here for, but not without the utility we’ve come to expect from Sonos. Thanks so much.Perry

396110

1 year ago

SasnContributor I

asked in Google Assistant and Sonos

Google Assistant Support

When does Sonos expect to have support for Google Assistant?

119438227

5 years ago

FrankOwenEnthusiast I

asked in Google Assistant and Sonos

Google Assistant - Vanished and cannot be added back on Beam (Gen 1)

As of November 20, after a long power outage of 12 hours, I noticed the following:Google Assistant (GA) vanished - first noted with inability to turn on microphone, verified on Sonos App, on the Sonos Beam Gen 1. Any attempt to re-add GA via either android or ios fails with different symptoms depending on the OS. Android will not be able to locate any google assistant capable device in the ‘google assistant’ phase post linkage (SSO/OUTH) between google ↔ sonos; IOS will get there error message ‘There may be a problem’. Verified no former linkage exists in Google Home. I added / removed the SONOS voice control successfully so the Beam is not mechanically challenged.I’ve reviewed threads, cleared the beam to factory defaults and rebuilt, rebooted the router / sonos devices, all to no effect. All Sonos devices and controller are up to date. Still, no ability to add Google Assistant to the beam.I’ve seen an email thread from three months ago that the GA feature / addition is curr

7082179

7 days ago

KazamazaContributor I

asked in Google Assistant and Sonos

Sonos UNREACHABLE from Google HOME

Whenever I try to link google to Sonos I get that SONOS IS UNREACHABLE error.This has been ongoing for the past 4 days since I got my new device. At this point I am better off returning it and sticking to another brand of speakers.

6504157

1 month ago

Zach DeeContributor I

asked in Google Assistant and Sonos

Support for Apple music with Google Assistant

https://apple.news/AkmFsEUJJSsy4r4fqTNrDAA Looks like Google Assistant now natively supports Apple Music. I just tried it, but it says it is not supported on the Move. Any time frame for it to be added?

28581141

1 year ago

lazakiContributor I

posted in Google Assistant and Sonos

Google Assistant no longer playing the radio since S2 update

Hi, I have google assistant on Sonos Beam and Sonos One. It was all working fine until the S2 app launched a couple of days ago. Now, when I ask a Sonos to play a radio station (e.g. play BBC radio 2), google assistant initially replies with, ‘playing BBC radio 2 from TuneIn (as usual) but then fails and says ‘sorry, I cannot find what you’re looking for’. If I ask google assistant to play music it works fine (using Spotify). I assume this is a TuneIn issue but the status page isn’t reporting any problems. I removed TuneIn service from the Sonos S2 app and re-added it, made no difference. I also rebooted all the speakers, also made no difference. Any ideas? Is there a problem with TuneIn? Thanks

11098111

4 years ago

Desperate DanContributor I

posted in Google Assistant and Sonos

Google assistant on Sonos one not responding

Just set up new Sonos One with Google assistant. The Sonos controller works and I can stream radio/music through the Sonos One. If I speak to the Sonos, the music goes quiet so the microphone hears me saying 'ok google', however I get no response from Google. If I speak with my Google Assistant mobile device active, then Google response does come from the Sonos. Any ideas Guys? Thanks DD

16310104

4 years ago

dave77Headliner I

asked in Google Assistant and Sonos

Turn down Assistant volume on Sonos One?

Is it possible to turn down the Assistant volume on the Sonos One independently of the music volume? I have my Sonos One fairly loud but don't need the Assistant to shout!

1886998

3 years ago

PhononautContributor II

posted in Google Assistant and Sonos

New Google Assistant SiriusXM integration not supported?

Google just released native support for SiriusXM via the Home app. It is listed as a “radio” service. I can use voice commands to start and stop stations just fine on the actual google home products (Hub, mini’s etc), however when I attempt to target my Sonos system for playback I am told by Google Assistant that the device is not supported. For example, I say to my Home Hub “Sonos Kitchen play Phish Radio on SiriusXM”. Google Assistant recognizes the command as valid with something like “OK playing Phish Radio on SiriusXM on Kitchen” ; immediately followed by “Sorry kitchen is not supported at this time”. Is this a bug or functionality that is not yet built? Please note that I am logged into the same SiriusXM account on both my Sonos system and the Google Home system.

682785

2 years ago

jezzalenckoContributor I

asked in Google Assistant and Sonos

Google Assistant Setup issues with Sonos One (Gen2)

Hi, I’ve seen slight variations to this issue on other threads but none that quite address it. Problem Google assistant was not working on the Sonos One speaker (the microphone was not active and not illuminated). In an attempt to resolve this issue I unlinked the Sonos from Google and tried re-linking. Now the situation is that when I go to re-activate the GA service within the Sonos App the following happens: 1.) I'm prompted to add GA to my Sonos 2.) On the "select rooms" page I select the Sonos 3.) I press "add to google assistant" button and I'm re-directed to GA app 4.) This then simply takes me to App Store to purchase/download GA (which I already have)! 5.) When I then go back to Sonos app it says "Linking Google account" and HANGS on this page indefinitely with a spinning wheel. 6.) After a considerable length of time it times out and says "There was a problem adding google assistant". As a work-around for this I've tried adding/linking Sonos from the GA app itself. This

2044475

4 years ago

CheaseContributor II

posted in Google Assistant and Sonos

Google voice - sorry i can’t find what you asked for.

I have a few recurring issues with google voice and my Sonos ones. Either when I ask to play a radio station the response is OK playing xxx radio station. Sorry I can’t find what you asked for. Or sometimes when I ask to play artist name I get Sorry I can’t do that here but you can ask me to play it on one of your other devices. And sometimes this commands work… wondering if Alexa might be more helpful? We use Google WiFi and have a WiFi point in the neighbouring room to one of the Sonos ones and I wondered if this might cause something funky to happen as I don’t think this was a problem until I upgraded the WiFi points and now have one which is voice enabled. Can anyone help? Please!

394070

6 months ago

Glenns_and_RosesCollaborator II

asked in Google Assistant and Sonos

Google Assistant room assignment PROBLEMS

I have Google Assistant on all of my Sonos devices. And for the past year everything has worked great, including my integration with my smart home devices. I can say things like “Google turn off the light” and it knows what room I’m in and does the right thing. Today I moved a single ONE to a different room. Re-assigned the room in the Sonos app. Then re-assigned the room in the Google Home app. Total chaos followed. Now NONE of my devices know what room they are in, and turn lights on in the wrong room, or for the entire house. I unlinked Sonos from Google Home, started over. Didn’t help. Then I tried moving things around to different rooms, experimented with a few things. Didn’t help. Unlinked a second time. Didn’t help. Any ideas? It seems like when I re-link my Sonos to Google, Google still has a memory of the bad set-up. Is there a way to totally wipe the Sonos configuration from Google and start over? Unlinking didn’t help.

527067

4 years ago

jack_vancouverContributor I

asked in Google Assistant and Sonos

Google assistant music play back issues

Help! Google assistant works fine on my Sonos system for everything except music playback. Assistant music playback works fine on all other devices in the house, just not Sonos. Weather, general web enquiries all work fine, but here’s an example of the music problem: ”hey google, play Mumford and sons” ”Alright, playing Mumford and sons on YouTube music” ”sorry, I don’t know how to help with that”. or ”hey google, play bbc radio 4 on tunein radio” ”ok, playing BBC radio 4 on tunein” ”sorry, I don’t know how to help with that yet”. Already tried: Removing and re-adding assistant Removing and re-adding YouTube music powering off and on Sonos speakers powering off and on house router

721067

4 years ago

flytzenContributor I

posted in Google Assistant and Sonos

Google Assistant does not play Radio Stations

When I ask my Sonos: "Hey, Google! Play Heart 80s". It replies with: "Playing Heart 80s on TuneIn". However, it then says: "Sorry I can't find what you asked for". This is really disappointing, because Alexa plays radio stations without any issues. Any suggestions on how to fix this? Exactly the same issue reported https://en.community.sonos.com/google-assistant-and-sonos-229109/google-assistant-does-not-play-radio-stations-6833977 and https://en.community.sonos.com/google-assistant-and-sonos-229109/google-assistant-has-problem-playing-tunein-station-6825633 Weirdly Sonos seems to just keep closing the issues so you can’t comment on. Very poor customer service. As described in the other issues - this is 100% a Sonos issue. The error comes after control is handed back from Google to Sonos and the exact same voice commands work on google home devices on the same network.

681466

3 years ago

TarpeyContributor I

posted in Google Assistant and Sonos

Radio 4 voice command stopped working

I used to be able to start radio 4 with the voice command "OK Google, play BBC Radio 4" now this just leads to Sonos playing Radio 4 Extra. Has any one else seen this to know how to fix it?

421664

2 years ago

wildfire6522Contributor I

asked in Google Assistant and Sonos

Sonos with google assistant not working for playing music anymore

So today I ran into an odd issue with both my Move and Roam, when I go Hey google play XXXX on Pandora. It will respond playing XXXX on Pandora, then silence. Same thing happens when I say play XXXX on YouTube music. It will response playing XXXX on YouTube music and then silence.If I go into the app on my phone and select what to play, it will start playing on the speaker.Losing the ability to have music play via voice command just started in the last day or so. When asking the google assistant about weather and such, it will respond as expected. It seems to be just with playing music currently.I’ve tried rebooting the devices, no change. I removed google assistant from the Move and no difference. I’m not sure if this is stemming from a larger issue I’m having with Sonos and google assistant where when Pandora is playing I can’t use voice commands to like a song, again I need to go into the app to do this.

577862

1 year ago

Sarah501Contributor I

posted in Google Assistant and Sonos

how do i stop google assistant using tunein

I listen to my music through Sonos speakers and use Google assistant on hubs to voice control these.Up until this week BBC radio was available on TuneIn the radio app which Sonos used to radio stations. This now doesn't work which is fine as it advised I linked BBC sounds . I can listen to the BBC through the Sonos app all good. Problem is if I ask assistant to play BBC radio 1 on sonos the reply is " playing BBC radio 1 from tune in " this results in silence . I've deleted TuneIn from Sonos and it's still doing it. Even if I use the command "play BBC radio 1 fro