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32 replies
Google recently released an update allowing us to
cancel alarms by merely saying "stop". My Sonos Beam will only cancel alarms in response to the wake phrase plus "stop", i.e. I must use "Ok Google, stop" or "Hey Google, stop". This is a confusing and unhelpful user experience as the Beam requires different commands to the other Google Home devices in our household.
Why doesn't "stop" work, does this indicate that the Sonos integration is not a current version of Google Assistant? What does this mean for the future?
I've no idea whether this needs to be fixed by Google or Sonos, I've already
reported it to Google, and encourage anyone else experiencing this problem to do so also.
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Best answer by Edward R 24 May 2019, 12:42
Hi, Ditsy. We are continually working to improve the experience with Google Assistant on Sonos. Feedback such as yours is monumental in making this happen, so thank you for this. I will be sure to forward it to the necessary department. Do let us know if you need anything else. Many thanks.
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