Question

Sonos Beam Overracts to Google Assistant

  • 22 April 2020
  • 1 reply
  • 38 views

My Sonos Beam is incredibly sensitive to wake-commands and believes it is hearing it several times a day. It is reacting to anything and everything which registers as “unknown voice commands” in activity history. It can be anything from someone speaking on the TV or just a regular conversation, nothing close to “OK/Hey Google”. None of these problems occur with the Home Minis I own. 

Is anyone else experiencing this? Working from home and doing video conferences has been a nightmare as it is constantly thinking I’m talking to it…. 

Setting in Swedish if that affects anything… 


1 reply

Hi @scratchcard. Thanks for posting and welcome to the Community. 

You have specified that you have additional Google Homes. How any of these close to the Beam? If so, how close would you say approximately?

Additionally, would it be possible to provide me with a diagnostic report of your Sonos system? This will allow me to take a closer look into the system. By replying to with post with the confirmation number, I would be happy to proceed forward.

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