Please help. I've been waiting for this, and now when Sonos controller tries to connect to Google Assistant, no devices are found. I have unplugged everything, restarted phone, tried several things and still not connecting to Google Assistant on my 2 Sonos Ones. What do I do? I have lost an hour and a half of my life on this!
Ok and now I must have clicked some answered thing on this forum. This is not answered!! Fix this issue ASAP what a waste of time, Sonos!
Sonos and Google Assistant not connecting.
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The outage should now be resolved. If you're still having some troubles with Google Assistant, please try the steps in this thread to get it working. If that doesn't help, send in a diagnostic report and reply here with the confirmation number.
It's been a week and a half and still not working. I submitted confirmation of my diagnostics, how and when do you think I will be receiving a response to this? Is this still being sorted out?
You may want to contact Sonos Support to discuss it. I tend to suggest the phone folks, they have more tools available, but are only available during business hours. Both the Twitter and Facebook support folks are available 24/7.
The community forum moderators tend to be online during work hours only, like the phone folks.
Moderator note: Some users have been able to resolve this via the workaround of temporarily removing their music services from their respective Sonos systems. In addition, we also have an article containing steps to start with here before contacting our support agents.
The community forum moderators tend to be online during work hours only, like the phone folks.
Moderator note: Some users have been able to resolve this via the workaround of temporarily removing their music services from their respective Sonos systems. In addition, we also have an article containing steps to start with here before contacting our support agents.
Before I also had the problem with it not finding the speakers.
This worked for me. Thanks for sharing!
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