Question

No sound from my speaker

  • 4 September 2019
  • 4 replies
  • 156 views

Everything loks normal, i can adjust the volume in app, "hey Google" responds and IT looks like im playing music in spotify-app. But there is no sound coming from speaker.

This happend after installing Google assistant...

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4 replies

Userlevel 5
Badge +13
Check the now playing screen of your Sonos app and make sure that the speaker (next to the volume slider) doesn't have an X over it.

If so it's muted.
No, not on mute
Still not working. I have probably tried to change every setting.... Anybody
Userlevel 7
Badge +20
Still not working. I have probably tried to change every setting.... Anybody

Hi there,

I'd like to see some data from your system to understand why this is happening. Please reproduce the issue, then submit a diagnostic report and reply with the confirmation number.