New Google Assistant SiriusXM integration not supported?

I know there is a workaround by playing Sirius XM via the Sono App but not having the voice command via Google Assistant was something I wasn’t expecting to happen when I bought my Sono One. To be honest, I may need to return my Sono One and go with a competitor.

It would be great to know when this will be supported in terms of timelines. If I knew this was on the way, I may decide to keep my Sono One and not go to a competitor. It’s clear from this thread that people would really love for this to be supported. Considering Pandora/Sirius XM are now one of the top music streaming companies by market share, this should be enough to make this urgent.

Hi @Piratemunky, welcome to the community, and thanks for reaching out. I understand where you are coming from and I’ll keep you all posted here once we have an update. We and the community are always here.

Hi folks, thanks for reaching out and welcome to the community, @Coopz15. I understand that we all want this kind of integration and I'll make sure your voice is heard with the team and users are still asking. 

Please let us know if there’s anything else we can help you with. We and the community are always here.

This needs addressed immediately, having integration with the standard voice assistants is paramount to usability. First time Sonos owner noting a major fail in integration....

Hi @Joelc, thanks for reaching out with the Sonos Community and for bringing that up. We understand where you are coming from and I don't have any details as to if it'll happen or have exact timing to share at this point, but I'll make sure the team knows people are asking and will update this thread when we do. 

Just let us know if you need anything. We and the community are always here to help.

Hi @Tod, thanks for reaching out with the Sonos Community! We greatly appreciate you being a part of the Sonos family. It is our pleasure.

SiriusXM is currently available with Alexa only and please remember, that despite some music services not working with certain voice assistants, a user can start playback in the Sonos app and a user can control that music service's playback via voice with commands like play, pause, mute, skip, next, stop, resume, etc.

As promised, I’ll pass this along with the team and we’ll let you know once it’s available. 

Thanks for your patience and understanding. 

Please let us know if there’s anything else we can help you with. We and the community are always here.

Count me in the long-time-Sonos customer who is unhappy with Sonos and SiriusXM inability to work with Google Home.   SiriusXm works great with Sonos app.   It should be an easy fix.   Let me know when you fix this … or I’m going to have to sell my five Sonos speakers and Sonos soundbar and just put in an old fashioned applifier and wired speakers.

Can you at least explain to the group what the problem is?    Why isn’t it currently working?   What’s the hang-up?  

Hi, @CHCN! This thread is being shared with the designated team and we’ll do our best here to catch up with all our customer’s interest as you all are our top priority. Thanks for your patience. 

Hi folks,

SiriusXM using Google Assistant is not yet supported by Sonos. For now, you can ask your Google Assistant to play music from iHeartRadio, TIDAL, and TuneIn Radio if those services are already added to your Sonos system, but they can’t be directly added to your Google Assistant app. Also, Apple Music is not yet currently supported for use with the Google Assistant on Sonos. You can try the current workarounds like Airplay, or maybe try it with Alexa voice service. 

We don't have any news to share today and we'd be happy to share your interest with the team.

Is there any update on this? I just set up a new Sonos One G2 yesterday and had to choose between Alexa or Google Assistant. I was led to believe that SiriusXM would work with Google Assistant, and it almost works. As others have described, when I say, “Hey Google, play [channel] on SiriusXM,” the Sonos replies with “Sure, playing [channel] on SiriusXM,” followed immediately by, “Sorry, it looks like SiriusXM isn’t currently supported on Kitchen.”

At first I thought maybe it was because SiriusXM wasn’t set up in the Sonos app, only in the Google Assistant app.* (At support.sonos.com/s/article/3467, it says, “Make sure that any music services you add in the Google Assistnat app have also been added to your Sonos system in the Sonos app.”) I’m not sure why that’s required, but anyway, I did it, and it still doesn’t work.

I can play SiriusXM stations on my Sonos speaker using the Sonos app. And I can play SiriusXM stations on my Sonos speaker via AirPlay using the SiriusXM app. I can even use the Google Assistant on my iPhone to play SiriusXM stations on my iPhone. But it won’t play them to the Sonos speaker (it gives a similar response about not supported), and I can’t use a voice command on the Sonos to play SiriusXM, which I was really hoping to do.

Do I need to start all over again and try with Alexa instead? I don’t really have the time to keep messing with things that may or maybe not work, and overall if I have to use one of these two companies’ voice assistants, I think I prefer it to be Google’s.

Are others still having this problem?

_____

*I didn’t add it in the Sonos app at first because SiriusXM wasn’t offered as an option when I looked at the list of available music services in the Sonos app. SiriusXM Canada was offered, because I’m in Canada. But I subscribe to SiriusXM in the US, not in Canada. When I changed my country to US in my Sonos profile, it then allowed me to add SiriusXM as a music service in the Sonos app. But, like the other people commenting here, the voice integration still doesn’t work.

Sonos really is a poor company. Sad, actually. In the last 7 months since this post  they've managed to launch new product, release their own music service, major upgrade to the controller, piss off early customers, and the list goes on. 

Clearly, the feature is not going to be released. Suing Google probably didn't help the matter.

Sonos, why should I recommend your product to friends and family? Please, help me. What am I not understanding?

I have found a workaround for this. I have set up voice commands using IFTTT for my favourite stations. It’s not perfect but it works well. There are guides on Reddit if you’re interested in setting it up.

Still nothing on this I'm been waiting for it to be resolved before i pull the trigger on the sonos move been waiting for a while now.