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Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

  • 851 Topics
  • 6,308 Replies
851 Topics
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WannContributor I
posted in Google Assistant and Sonos
Cant add Sonos skill to google assistant "Register speakers"

Today I removed connection to Sonos from the Google Home app (I have 9 speakers). I added it again in the Google Home app and it all worked. At this point i noticed that a few of my speakers had Google assistant missing. I tried to add it from the Sonos app, and it did not work. I decided to remove the connection from Google Home app and re-add it, and this failed with the following error message: "Register your speakersYou need to link speakers to your myemail@hotmail.com Sonos account before you can add this skill.Go to More > Settings > Account Settings in the Sonos app. (If you don't see Sonos Account, your Sonos system needs an update.)" I have the system working with all the speakers and thet seem registered on the Sonos webpage.I have tried everything. Rebooted my network totally, rebooted my sonos system, deleted and re-created my home in Google home, but it all results in the same error. The Sonos tech support guy in the chat told me to remove all Sonos devices from Goog

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7 months ago
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GhanjoContributor I
asked in Google Assistant and Sonos
Unable to connect to Google Home / Google Assistant

 I have two IKEA Symfonisk, and I am trying to connect them to my Google Home.When I try to connect them, Google Home sends me to the Sonos website to log in. Then I get a message that I need to connect the speakers to my account, even though the speaker system is already on my account, and I am logged in on the Sonos app When I try to move on from this page, I get a new message saying I need to update the Sonos app, but then I am stuck because the app is already fully updated. If I click the update button, it opens the Sonos app and nothing else happens.I tried reaching out to customer support, but they were unable to help me.Anyone know how to fix this? 

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7 months ago
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helloiamdaveContributor I
asked in Google Assistant and Sonos
Google Home Mini Voice Not Working

Trying to use voice commands thru the google home mini (gen1) to my pair of One SL's. Can't get the Sonos App to see the Google Home Mini. From the Google Assistant app I am able to link the Sonos speaker, names also match. Sonos "add a third party smart..." link simply opens the quick help instructions. Youtube Music on Sonos app and Google Assistant app are both logged in but all voice commands just play music on the Google Home Mini itself. After endless fiddling I was able to use the Google Home app manual up/down, play, pause buttons to control the Sonos but no voice commands seem to work. TIA! 

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Jamie A
7 months ago
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mikeymousegodContributor I
asked in Google Assistant and Sonos
Google Assistant - Register your speakers

Hello,I have an issue with Google Assistant, it worked really well in the past but now, when I try to link my account, I have the error message “You need to link speakers to your Sonos account”. I already have my speakers linked to my account. I tried to reset all my system (Beam 2 + Sub Mini) and deleted all apps (Sonos, Google Home, Google Assistant) and reinstall these but nothing work. Could you help me with that ? Thank you,

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7 months ago
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No23Contributor I
asked in Google Assistant and Sonos
Sonos Products dont connect to Google Assistant

I am trying to setup google assistant on my Living Room setup (Beam +2xOne) and my move and always get the same Error message in the Sonos App: “There was a problem adding Google Assistant”. Initially it was working in the living room, but in the process of figuring out where the problem is I destroyed the link somehow. I did remove the sonos devices from google home and tried again, i restarted the systems… just dont know what else i can try. Christoph

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7 months ago
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RasmusskContributor I
asked in Google Assistant and Sonos
Not able to connect to google assistant

Hi, Im not able to pair my sonos speaker with google assistent… I discussed this with your customer support a few days ago. They told me, that they would fix the issue and that i would be able to call you the day after Saturday ( you a closed- so thanks for that) How ever im still not able to connect my sonos to google assistent. I im able to add them in the app but i cant use the funtion on the sonos or in the app 

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Ken_Griffiths
7 months ago
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YoadMContributor I
posted in Google Assistant and Sonos
sonos beam Google assistant - no devices found

I had Sonos beam gen 2 for about a year, and I connected it to the Google Assistant with no problem.My brother bought the same speaker but got stuck when connecting the Google Assistant with “no devices found,” and I tried to disconnect and reconnect with my system as well to see and help him and got stuck on the same error.any ideas on how to solve it? saw some posts talked about unplugging and re plugging , changing networks etc etc but they didn’t worked for me

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7 months ago
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jmkingsbury
posted in Google Assistant and Sonos
Google Assistant responding but not doing anything

Hi,My Google Assistant has suddenly stopped playing any requested tracks/radio stations. When the command is given the assistant responds in a positive way stating the correct track, station or playlist, but then nothing plays.I have disconnected the Assistant and reconnected but nothing.The Roam is playing tracks from the S2 app with no issues 

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7 months ago
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ChoppyContributor I
asked in Google Assistant and Sonos
Google Assistant wont play Spotify music.

Verbally asking Google on my sonos arc to play music results in this response: "Sorry, it looks like you haven't set up Spotify Premium on your Sonos app. To play from Spotify Premium, link the same account on both Sonos and Google Assistant."I've tried looking at other posts but I haven't seen any working solutions. I've done exactly as Google said as well as reinstalling apps and reconnecting Spotify to Google assistant and to Sonos. But I still get the same message every time.

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7 months ago
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nick sarvariiContributor I
asked in Google Assistant and Sonos
Google Assistant Alarm too Quiet on Sonos One

Hi, I’ve recently bought a Sonos One, and I have been using the Google Assistant to set my alarm for the morning as part of a routine command. It sets the alarm, but it is waaay to quiet for the alarm to actually work and wake me up. Is there a way to set the alarm volume (from the google home) independtly, or at least make it louder?

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7 months ago
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thieneditsContributor I
posted in Google Assistant and Sonos
Google Home iOS and Sonos Play 5 doesn't work with Assistant

In the iOS Google Home app, I added the voice assistant as a favorite. When use voice commands to play music on the Play 5(gen 2) or the Playbar(gen 1) the assistant just shows a google search. Both the Playbar and Play 5 devices show up in the Google Home app after linking my Sonos account. I added Apple Music as the default music service to both Google Home and Sonos as well. When I use Youtube Music as the default music provider it works. 

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7 months ago
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ynizonContributor I
asked in Google Assistant and Sonos
Franceinfo is overwritten by Swindon 105.5

From 1 month ago, when i ask to my sonos (google assistant):“Can you put the radio franceinfo” , it take the swindon 105.5 US radio on tunein, not the french national radio.I have added france info to my favourites, but without succes.Can you fix it pls ?Thanks

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Airgetlam
7 months ago
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ShawngoesContributor I
asked in Google Assistant and Sonos
cannot add Google Assistant to Sonos Roam

cannot add sonos roam as goggle assistant tried reset tried reinstalling the app nothing works

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7 months ago
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MrzimsContributor I
asked in Google Assistant and Sonos
remove google assistant - talk back

I have a big problem. I’m sick and tired of assistant confirms everything I ask her to. I can’t figure out how to remove “talk back” it’s been an option in the past, but now I can’t find it. Is it really not possible anymore?

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106rallye
7 months ago
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Beluga007Contributor I
asked in Google Assistant and Sonos
Add YouTube Music to my account in the Sonos app

I’m trying to add YouTube Music to my account in the Sonos 2 app as follows:Add YouTube Music. I already have an account. Add YouTube Music account Please use the following code… Authorize When I click on Authorize I get a pop-up to enter the code. After entering the code, another pop-up ask me to select my Google account to access YouTube Music on Sonos. A last pop-up ask me to authorize Youtube Music on Sonos to access to my Google Account. I click Authorize and I receive a new pop-up with Congratualtions.When I returned in Sonos 2 app, an error connexion message appear. No connexion can be establish with Toutube Music. Can you help me ? 

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7 months ago
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jonnypcaseyContributor I
asked in Google Assistant and Sonos
Sonos Roam not connecting to Google Assistant

My new Sonos Roam won't connect to Google Assistant. I tried using the Sonos Voice Control instead but that is not compatible with either Spotify nor BBC Sounds and is therefore pointless. I have looked at every single existing support thread on this Community Forum and followed the advice of them all, and nothing works. I have only one Google account, and my Roam and phone are both connected to the same WiFi network. I have no other voice control currently installed on the Roam. I have tried unlinking my Sonos account on Google Assistant/Home, I've tried restarting all devices and the router, and deleting and reinstalling apps. Nothing works. I select to add Google Assistant voice control on the app, and select my Roam as the device (I own no other 'smart' speakers etc), and click to add Google Assistant again, and then I just get the error message below every time saying "There was a problem adding Google Assistant". I got try again and nothing happens. I've submitted diagnostics twi

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8 months ago
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LAPuleoContributor I
posted in Google Assistant and Sonos
Google Assistant on Era 100

When are we getting Google Assistant on the Era 100. I have 15 Sonos devices throughout my home and a whole smart home network with Google Assistant. I was so excited when I got two new Era 100s  for Christmas to replace some older Sonos Ones but fun fact they no longer work with Google Assistant. In what universe do new products have less features? I am so disappointed because I now have to have an extra Sonos One to control the rest of my smart home (AC, lights, etc.) and play YouTube Music which you can’t get via Alexa. Feels like a miss. -_-

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106rallye
8 months ago
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Aleksander HContributor I
asked in Google Assistant and Sonos
"Sorry, that mode isn't available" for some artists, works for others

I’m trying to get my Google assistant to play well with my Sonos. I have a Nest Mini and a Symfonisk bookcase speaker in my home office. I’ve linked Sonos to my google assistant. I’ve placed the symfonisk in the same room as my nest mini, and I’ve set the symfonisk to be the default device for playback of music. The problem I have is that I will regularily be told that “Sorry, that mode isn’t available” for quite a few commands. For instance “Play music by Birdy” or “Play music by Birdy on Spotify” always fails with this message. Other commands such as “Play music by Linkin Park” allows my nest to start the music on my symfonisk, however, sometimes it will tell me something went wrong, despite the fact that nothing went wrong, and music is indeed playing. Other commands such as volume up and down almost always seem to work. Personally, I’m hoping sonos starts selling a small usb-powered microphone that people can place in rooms with Sonos devices that don’t have a microphone. Then I co

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Sotiris C.
8 months ago
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User174763Contributor I
asked in Google Assistant and Sonos
Sonos and Google Assistant - Commands Not Working

Over the past few weeks, I noticed my Sonos speaker with Google Assistant is not registering commands to control music. I can ask Google to play music and ask what music is playing, but when I ask it to stop music, it says no music is playing. I deregistered Sonos from the Google app and unlinked Spotify and then set everything up again, but this didn’t work. I think there’s a bug with either Google Assistant or Spotify, but I think it’s Spotify. Also having the same issue with the Amazon Alexa voice. Only thing that’s working is the Sonos voice. Anyone else experiencing this?

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8 months ago
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theZombieTrending Lyricist I
asked in Google Assistant and Sonos
Unable to play BBC Stations though Google Assistant defaults to Tunein customers ignored!

Sonos, when are you/BBC/Google going to fix this ridiculous issue? I can see posts about this from over 12 months ago!Surely between the 3 of these huge businesses you can fix this minor issue? Or do you just take our money and then ignore us when we have any issues? 

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8 months ago
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BeauRayContributor I
asked in Google Assistant and Sonos
Google Nest-Sonos

Hoi, ik heb (1xSub/ 2x One S2 / Arc gen2. Voorheen gebruikten we een Playbar deze is nu vervangen door de Arc. Voorheen als er op de Nest doorbel werd gedrukt kwam er door een van de One speaker een melding. Nu is het zo dat de ARC(volgens Sonos )de master is en het geluid via hem komt. Alleen is het nu zo dat als er word aangebeld de volume van de Nestdoorbel niet correct is.Wat gebeurt er dan:-staat de tv uit en belt er iemand aan dan loopt alles goed i.o.v. het geluid. Als daarna de tv word aangezet schiet het geluid van 15 naar 70%-zitten we gewoon tv te kijken en er belt iemand aan, dan schiet het geluid weer naar 70%.We hebben gebeld met de klantenservice van Sonos, en voor hun ie de makkelijks manier hierin "stuur maar terug naar Polen". En dan ben je de komende 4-5 weken wel je speaker kwijt.Heeft iemand hierin advies of heeft degenen dit probleem ook(gehad)? Moderator edit:Google Translate-Hi, I have (1xSub / 2x One S2 / Arc gen2. Previously we used a Playbar, which has now be

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Corry P
8 months ago
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MartRobbContributor I
asked in Google Assistant and Sonos
Sonos One music requests not working / going to another room

This is a reoccurring problem recently after a few years of no (few...) issues with the set-up. I have a SONOS one in the Kitchen and a SONOS playbase with Play 1 surrounds in the living room connected to the TV. I use Google Assistant (which is pretty crap at the best of times). If I say something simple like “Ok google, play” the light flashes and nothing happens, if I then manually press the play button on the speaker or the app it works. If I then say “ok google, stop” it then says “something went wrong in the living room”, if I try to turn the music up it just does it on the TV in the other room. I’ve reset the system, I’ve partially reset the system, I’ve rebooted the router and nothing works, the best that’s happened is that it temporarily goes back to normal before reverting again after a few days (and with no option changing). I’ve looked for previous subjects without success. Cheers

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8 months ago
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Jbeanx80Contributor I
posted in Google Assistant and Sonos
Sonos One and Beam lost microphone function

I have two Sonos One and a Sonos Beam. Before when all three units were separate, I could turn on the microphone function on any one of them, but ever since I attempted to setup surround sound, I’ve lost microphone function on all three units. I’ve since disconnected them, but still can’t get the microphone to work. I’ve searched the community and only found solutions to Alexa. Please help. Thanks!

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J
8 months ago
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YoadContributor I
asked in Google Assistant and Sonos
google assistant + beam gen 2 on not supported country

Hey everyoneI Know there was a way to set google assistant on not supported countries by changing in the sonos account a supported country such as the UK or US  and adding zip code but it seems that no longer works.I see in the app the option for the assistant but during setup it can’t find the sonos speaker, was something changed? 

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Y
8 months ago
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perrymasterflexContributor I
asked in Google Assistant and Sonos
Move 2 loses Google Assistant

I was quite frankly shocked that the new and improved Move 2 actually has diminished functionality compared to its predecessor. It’s jarring to discover that a new generation of technology is less integrated, less compatible and less useful. Like many in this community, I’ve set up a vast wireless system complete with several smart devices and Sonos has always been an integral component to controlling the entire system. I hope that this will be resolved, otherwise perhaps the original Move and all of the older Google Assistant compatible Sonos speakers are the better solution. This is a real shame since great audio quality is what we’re here for, but not without the utility we’ve come to expect from Sonos. Thanks so much.Perry

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melvimbe
8 months ago
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