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Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

  • 857 Topics
  • 6,340 Replies
857 Topics
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GrosenContributor I
asked in Google Assistant and Sonos
problems with connecting to google assistant

Every time I try to connect to coonect my Google and Sonos account i got the message that i have to connect my speakers to my sonos account.When checking my sonos app they are connected and i have the newest update on the app, what can I do?  

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Corry P
3 years ago
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mmajeski06Contributor I
asked in Google Assistant and Sonos
Can't Fast Forward or Rewind with Google Assistant

Gave google assistant a shot on my Sonos Beam - started a podcast on Spotify, which worked fine, but then if I try “Hey Google, fast forward 30 seconds” or “Hey Google, rewind 30 seconds” - I get the “sorry I don’t know what you mean” error.When I switch over to Alexa, it works perfectly fine. 

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Corry P
3 years ago
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Nishi Tilara RautelaContributor I
posted in Google Assistant and Sonos
Music with Google Assistant on Sonos One

I am trying to play music through Google assistant commands on sonos one. But it does not listen to my commands. I am using youtube music.

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G
3 years ago
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day too longContributor I
asked in Google Assistant and Sonos
Latest s2 update problem

HiThank you very much Sonos for this.My system was working perfectly fine until last week one of my speakers (bookshelf) started acting up. Since I have a wifi extension I wondered where it was connected exactly so I decided to reset it.I boot my tablet, (android 7 working perfectly well up to then), and it says: “there is an update for sonos app”. And idiot that I am i hit “update”….it took a while to update and me wondering why …..Surprise!!.The new piece of whatever refused to add a new speaker because “android 7 is no longer supported” And I haven’t been able to find the previous version of S2 to just stick with it.So as the double idiot that I am I go and decide to buy a new tablet with android 10.And what now?Yes, I can now readd my speaker to the system.But this thing comes with something called Google Go. And you can’t delete it. You can disable it but Google play doesnt care. It’s still there and GP refuses to install “Google LLC” instead. Why is this important  you ask?Becaus

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James L.
3 years ago
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matsuyarContributor I
posted in Google Assistant and Sonos
Google Assistant turns on very frequently to wrong keywords

I have two Sonos Ones and set up Google Assistant through both.Google Assistant CONSTANTLY activates when we are having conversations that do not even use the word Google, when the TV is on and a character says anything vaguely resembling those words, and sometimes just randomly when there is no noise happening at all. Super over it and ready to turn it off. Anyone have this issue or any idea how to fix it? I do not have an option in my Google Home app on my phone (Pixel) to turn down the sensitivity of response and don’t know else to do.

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Corry P
3 years ago
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NavrasContributor I
posted in Google Assistant and Sonos
Sonos move does not recognise google assistant

Sonos move does not recognise google assistantOk so I got 2 Sonos move speakers connected to the wifi with the sonos app. I also have Google assistant installed on both of them.Now recently like 4 days ago I can’t use google to play music on my sonos. Weirder yet when I open the sonos app it says I cant find both sonos devices on the network. I check both speakers were on. I tried different machines phones/tablets same result. Funny thing when I said google commands like “turn lights on/off” it still worked. But when I tried the commands “play top40” it says something along the lines: “Sonos will play top40” followed by “Cannot play”.I tried to reset the speakers (process of turning them off and on the charger pressing some button). I reconfigured/installed them. I added the speakers again and tried to install google assistant. The first try it works, but when I give the command “play top40” it says again something along the lines: “Sonos will play top40” followed by “Cannot play”. But

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Xander P
3 years ago
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ArvidSonosContributor I
posted in Google Assistant and Sonos
Google Assistant Volume.

Dear SonosAs a Sonos user which uses your integration with google assistant I think it’s absolutely horrible that you can’t choose the volume on the assistant. It doesn’t even include a mode for the evening/night. When I’m asking the assistant or for example turning of the lights in the night, assistant just screams out loud with the last playback volume and wakes up my whole family. This basically ruins the whole experience and makes it unusable, I’m even thinking of ditching the assistant on the Sonos speakers and buying some nests instead which i think shouldn’t even be considered when already having a full Sonos system.  Please address this issue asap, or at least release a quick fix. 

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J
3 years ago
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mikomoContributor I
posted in Google Assistant and Sonos
Google Broadcast Problem

I am having an issue in sending a broadcast message from my Sonos One Gen2 and from my Sonos Beam. Whenever I try to send a broadcast from Sonos I receive the error “looks like there aren’t any other speakers connected on your home network so I can’t broadcast your message.” However if I send the instruction via the phone App or via Google Hub, the broadcast works just fine and sends it to all my speakers (delayed but works). I have done the following:Google Assistant on all speakers Default speaker selected for all speakers Address set for all speakers Latest software update for all speakersI have also deleted all the voice assistants from the speakers, unlinked the Sonos account from Google. Rebooted everything and put it all back and still no luck. So working fine on Google side to send and receive but on Sonos can only receive?

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R
3 years ago
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TinTin69Contributor I
posted in Google Assistant and Sonos
How do I disable Notifications on individual speakers?

I have Sonos speakers in most of the rooms in my house. I also use Nest, for instance the Nest Hello doorbell. When someone rings it, there is a notification on all speakers 'someone's at the front door'. This is great, but I want the ability to switch this notification off in certain rooms, eg. the guest rooms.I have one Nest Mini speaker in one of the rooms. It has a menu option in settings 'Notifications and digital wellbeing'. There I can switch on/off notifications and there will be no doorbell announcement. How can I do this on the Sonos speakers? 

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T
3 years ago
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degContributor I
posted in Google Assistant and Sonos
Google Home does not recognize my S1 Sonos products

Hi, My google home no longer recognizes my S1 sonos products (eg Connect:Amp).  In google home I click on the “+” icon (upper left) and select “Set up device” and then “Works with Google”.  Under the list of “Linked services” I do not see sonos.  I then click on the search icon any type in sonos and click on the sonos icon.  A pop up message indicating “Linking your sonos account” appears briefly and then the “Set up a device” screen appears.  When I click on “Works with Google” again, Sonos does not appear in the linked services list.  All of my software is updated.  I do not see where I can unlink my sonos account from google home.  I though unlinking and then relinking would help.Thank you in advance.  

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D
3 years ago
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pitContributor I
posted in Google Assistant and Sonos
Assistant google

Bonjour,  Ca fait bientôt 6 mois que mon google assitant ne fonctionne plus sur mon enceinte move. Lorsque je demande de la musique, elle me répond : Excusez moi, Move n'est pas accessible en ce moment.  J’ai tout réinitialiser, tout réinstaller, le problème est identique. Es ce que quelqu’un peu m’aider svp ?  Merci !!

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James L.
3 years ago
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RishabhcContributor I
posted in Google Assistant and Sonos
autoplay with youtube music doesn’t work on sonos beam

Hi , I recently bought a sonos bar, and I’m trying to play songs from YouTube music on my sonos. I have a youtube red account, and autoplay works perfectly fine on my chromecast. By autoplay, I mean when I ask google to play a song, it plays the next song automatically based on its learning & related songs.I’m trying to make this work on sonos, but unfortunately playback stops after the somg gets finished. Has anyone found a solution to this?

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C
3 years ago
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DNLContributor I
asked in Google Assistant and Sonos
Google Assistant failes to find registered speakers

I’m unable to add Google Assistant to speakers. The S2 application initiates the process where it opens the modal in Google Assistant (iOS) where i login to my Sonos account. When doing this i’m by Sonos (in the embedded browser) prompted that there arn’t any registered speakers (they are all registered). I’ve pressed the “I’ve fixed the issue” button, but this doesn’t work, it just refreshes the page and state that there arn’t any registered speakers. I’ve managed to get the process further where the integration is visible in Google Assistant and Google Home, but it wasn’t visible or setup in the Sonos application. Ending up with that i deleted the connection, to restart the process.It seems to be related to a server issue on Sonos end.Things i’ve tried:Reset all speakersReinstall applicationReset routerReset passwordReset Wifi on speakersCreated new Google accountMoved to new email-account (sonos)Forward all traffic directly to Sonos Beam (if it might have been a Firewall issue)  Use

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Xander P
3 years ago
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bambo_kContributor I
posted in Google Assistant and Sonos
Sonos TV Control in Google Home app not responding

Hi there, I have a Sonos Arc connected to my TV using the hdmi cable into the ARC port. I added Google Assistant during the setup process and in the Google Home app, I see "Sonos TV Control" correctly located on my living room, but when I say "Hey Google, turn on the TV" I get a response from the TV too confirm it will turn it on but it never does. When I open the "Sonos TV Control" device in the Home app, it shows as "not responding". I have deleted and reinstalled a few times but it's still not consistently responding. Can you help?              

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J
3 years ago
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TrissieContributor I
posted in Google Assistant and Sonos
sonos arc and google assistent

Hi,after upgrading my 5.1 sonos system from the playbar to the arc, Google Assistant is not functioning as it used to. Most command simply do not work at all, it does not recognize any input and just sits there staring at me.Is there a way to select the sonos one as the speaker with assistant functionality? Since it does work with the sonos one, but not with the arc.all in all im very disappointed with the lackluster google intergration on the arc.diagnostics report:  796466105kind regardsT

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G
3 years ago
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mccreadgContributor I
asked in Google Assistant and Sonos
sonos one alarm and timer with Google

For at least a month now, when I set an alarm on my Sonos One using Google Assistant, Google says the alarm is set, the alarm goes off the following morning, I ask Google to turn it off, and as soon as it turns off, the chime for the timer starts and then I have to ask several times for Google to stop the timer. Software is up to date on the speaker. No updates available. Help?  I just want the alarm chime when I set an alarm. 

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James L.
3 years ago
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rugaardContributor I
asked in Google Assistant and Sonos
Sonos can't find products and therefore won't add Google Assistant

Hi,So I’ve just set up my Sonos system in my new apartment. It’s a Sonos Bram and Sonos One (Gen2). All is working smoothly. Have added music services and all that without any issues.Then I’m trying to add Google Assistant to my speakers. But once it just jumps over to the Google Assistant app and after I’ve successfully login, the Sonos page (inside the Google Assistant app) tells me to register my speakers to the account I just signed into, and until then Google Assistant can’t be added to my system.Here’s the thing. It’s the correct account and when I log into the same account here on Sonos.com and view my “System” both the speakers are correctly registered.What the hell should or can I do to get around this? The curious thing is, that the text where it says I need to register my speakers talks about Alexa. Could there maybe be an incredible annoying bug in Sonos system?

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R
3 years ago
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heywoodgContributor I
asked in Google Assistant and Sonos
mike on and off

can I disable the "mike is muted" and "mike is back on" message from google when I switch the mike on and off.I want silence

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Lubje
3 years ago
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Ralph GonzalesContributor I
asked in Google Assistant and Sonos
Google Assistant and Port

I just setup my Port to my AV receiver.  Through the app, I named it TV Room.  I added the Google Assistant and now I see “TV Room” (my Port) listed in Google Home.  In Google Home, it is listed as a Speaker, but I am unable to add it to any of my existing speaker groups.  I can have Google play music from Spotify thru the Port on my receiver but I don’t know how to have it play music from the port to my speaker groups.  My groups are either Google Home Mini’s or Chromecast Audio devices.  Additionally, I have my home music located on a NAS and the app plays that music just fine, but, I cannot figure how to have google to play my music from my NAS through the port.  Whew!  And that was just my first post.  Thanks for any help.  Ralph.

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R
3 years ago
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Zaimondos2Contributor I
asked in Google Assistant and Sonos
Explain to me like I’m an idiot...

Explain to me like I’m an idiot why Google Assistant isn’t available in certain countries. Why can’t it just be “switched on”. I live in Japan. I get why maybe Japanese language support isn’t ready but for those of us that are happy to communicate in English, why can’t we have the option?

5
B
3 years ago
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luke777Contributor I
posted in Google Assistant and Sonos
Beam asking to play music on TV

Using Google Assistant [ga] I turn off the TV, then ask to play music on Spotify and Beam always asking me if I want to play on TV!?! I say NO NO NO and nothing happens. I have to use the app to listen to music. Very annoying. Anyone knows a solution to this? Thanks.

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L
3 years ago
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joncharlesContributor I
asked in Google Assistant and Sonos
Google Assistant Timer setting itself to 1 minute

A weird one, but we use the Google Assistant on our Sonos One to regularly set timers, but now - no matter what time we ask for - it only sets a one minute timer.So in response to "hey Google, set a 10/20/30 minute timer", we get "1 minute timer starting now" We can ask Google to add to the timer, and it does this absolutely fine, but the initial request just isn't working. Oh and if we ask it for a 1 hour timer, it sets that up fine too. Has this happened to anyone else? Anyone know a fix?

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James L.
3 years ago
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AnnChrContributor I
asked in Google Assistant and Sonos
Sonos one voice control via Google Hub

Hello!I have 2 sonos one which i struggle with.I want to use my google hub to (Voice) control the two speakers. I want the two speakers to be synconized, so that i Can hear the same music in both rooms.How do i do that?

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JamesDan
3 years ago
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Doug AmesHeadliner I
posted in Google Assistant and Sonos
Bug with Tidal music service and GA on Sonos

If subscribed to Tidal music streaming service, you can link up to Sonos in the Sonos app, and you can add it to Alexa via the Tidal skill. There is no option to add it to Google Home, and apparently that’s because it is not supported.No problem - my Sonos One stereo pair runs Google Assistant, but I have an Echo Dot sitting next to them, and it’s set to use the Sonos speakers as the default music output and Tidal as the default music service, so I can just say “Alexa, play (title)”, and it plays from Tidal on the Sonos speakers.But if I say “Hey Google, play (title) from Tidal”, it thinks for a long time with the light flashing (7-8 seconds), then says “Ok, playing (title) on Tidal… Sorry, it looks like Sonos isn’t available right now.”Probably the issue is simply that Google Assistant doesn’t support streaming from Tidal. But the response is misleading, and indicates a deeper bug that I’ve noticed before, that the error “Sonos isn’t available right now” is frequently offered as a gen

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Corry P
3 years ago
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nathanmiahContributor I
posted in Google Assistant and Sonos
#featurerequest adjust audio ducking when using Google Assistant

I just got a Beam and the audio ducking when using Google Assistant is quite annoying. I understand that any currently playing media will have its volume lowered so you can hear the response of the Assistant, but this goes on for far too long after the Assistant has finished speaking. This also means it’s listening for additional commands, so it picks up any conversation during this period and tries to search for whatever is said which is frustrating. I wish there was a way in the Sonos app to adjust this. I used to use a Google Home Mini which would duck the audio for the response, but then crank it back up to where it was as soon as it had finished speaking. If it can be accomplished on a device that is far, far cheaper than the Beam, then I’m sure Sonos can make it work. 

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JamesDan
3 years ago
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