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Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

  • 849 Topics
  • 6,307 Replies
849 Topics
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Katti70Contributor I
asked in Google Assistant and Sonos
voice on sonos arc and tv

Hi. First, my english is bad, sorry for that. When I asked my sonos arc to turn of the tv, it says ok, but nothing is happening. When I ask it to turn the TV on, everything is working fine. When I ask it to turn the volume up or down, I get a messenger that something went wrong. Anyone out there knowing whats wrong?

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3 years ago
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WoozieContributor I
posted in Google Assistant and Sonos
My recurring alarms adds a snooze

Hello,Im a new owner of the roam and I'm having issues with setting up a recurring alarm.I tell google to set an alarm on Saturdays at 930am. It confirms this but it sounds the alarm at 9:30am on Sunday.When I ask Google when my alarm is it says it is on Saturdays 11:30pm snoozed until 9:30am.If I set an individual alarm it seems to work. My google branded home devices have no issues with this command. What gives? 

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W
3 years ago
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bott48Contributor I
posted in Google Assistant and Sonos
Google Assistant

Have linked assistant to my ARC and can see speaker on the Home App but when I try to play Spotify on Sonos, Assistant tries to connect and then states that the speaker is not available right now 

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3 years ago
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varun.mubContributor I
posted in Google Assistant and Sonos
Google Assistant playback on Roam

I purchased roam two days ago and I'm having trouble since then. I use google assistant. When i ask it to play a specific song, the song is played but then it just stops unlike google home which keeps on playing similar kinda songs. Same as that problem when i ask it to play a specific song and ask it to skip the song it says ''sorry, something went wrong with sonos roam!!""And sometimes when i ask it to play something it replies 'alright playing ____ in youtube music but nothing plays!!Can someone help me with these issues?

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Xander P
3 years ago
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Zamar84Contributor I
asked in Google Assistant and Sonos
Google Assistant support in Malaysia II

Figured this topic could use a boost. After reading Lazada reviews and the hapless salesperson confirming that yes, this works with Google Assistant lo and behold i’m facing the same problem.Changing the country profile doesn’t work either, and i’m not going to change my Apple store country and muck up everything else.I’m sure most of us here paid the premium expecting a Google-enabled smart speaker, only to find out the country doesn’t support it. What gives? I have a Google mini and all the Google functionality works, from my google home devices to spotify. Why not Sonos?

2
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3 years ago
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jelmoContributor I
posted in Google Assistant and Sonos
Roam WM0 / WM1 Google Assistant

Very happy with my Roam but apparently it does not work on SONOSNET  (WMO) status WM1. The rest of my Sonos system only works on Sonosnet because I have a Mesh wifi system that, trust me, will not work correctly with Sonos (Mesh Tp-Link M9 Deco). The Roam works but I am not able to install Google assistant. Simply won’t find the Roam. It finds the other speakers just fine. (One, Arc) Could this have anything to doe with de WM1 status?  Thanks in advance 

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3 years ago
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David_127Trending Lyricist I
asked in Google Assistant and Sonos
After upgrading to S2, can't use Google Assistant

Despite the “we won’t support your old speakers” fiasco, I bought a Sonos Roam. What could go wrong buying a Bluetooth speaker that works with Sonos? I have to upgrade to S2. So I did, and had to split my system. I still don’t have the S1 system working even after 2 hours on chat with support yesterday as it still sees the new speakers. So I’ve put that on hold, and trying to get S2 to work. All compatible speakers including the Roam are visible in S2. Sonos is linked to Google Home. But I don’t see any speakers other than the Roam. When I reconnect Sonos in Google Home, all speakers show up for a few seconds, then disappear. In the S2 app, Settings/Services & Voice/Google Assistant shows only the Roam under Sonos Products. The speakers do appear in Google Home for a short thile, before disappearing. Has anyone seen this? I can’t face more time chatting with support, resetting speakers, turning my phone on and off. With S1, I was very impressed with Google integration.

4
D
3 years ago
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KirkcContributor I
posted in Google Assistant and Sonos
"hey google" .... "sorry, cant find what you are looking for"

See this topic had been discussed but I do not see a solution . I have rebooted.  Reloaded Google assistant but same msg

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K
3 years ago
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enricoisContributor I
asked in Google Assistant and Sonos
cant set sonos arc in that mode. GH answers

Can’t play music talking with GA. this is the answer I have.  

4
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3 years ago
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KarenlynngrantContributor I
posted in Google Assistant and Sonos
use google assistant to play an audiobook from overdrive on my Roam device

I have overdrive linked in Sonos and I can play an audiobook via the app.  How do I do this using google voice assistant?

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3 years ago
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JoeleboyContributor I
asked in Google Assistant and Sonos
older play5 etc with google , alexa

Can you make old model Sonos play 5 etc work with google assist etc, can it sync with a google nest or any other options, Cheers 

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3 years ago
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martn17d.2Contributor I
asked in Google Assistant and Sonos
Can't connect Google Assistant, can't find speakers in sonos account

To whom it may concern,For the entire day of today, I have tried setting up the google assistant in my Sonos speakers. I've had the Sonos One, and the One SL for a while, with the assistant working perfectly until today. As soon as I added the Roam to the app, the problems began. I cannot add the voice assistant to it, moreover, the voice assistant doesn't work whatsoever for any of the products.I have tried the countless solution in Sonos forums and on Reddit, with no success.Once I get to the Google Home app, and it asks me to sign in to my sons account, it redirects to a page that asks for me to update my app (it is updated), and that there are no speakers on my account (yes, there are)I have reset all the accounts, re-installed everything, factory reset all the speakers, deleted and adjusted everything I could. Created new accounts to try and add the Google assistant, but nothing has worked. I have submitted diagnostics #999897859

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D
3 years ago
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natalija10Contributor I
asked in Google Assistant and Sonos
Suport for Serbia

Sonos has no support for my country SERBIA.When I try to connect to google home or Bixby I get the message "I don't support your country"Can you make an effort to get my country SERBIA full support for sonos speakers, such as apple music and Tidal and other services available in my country.Believe me there are plenty of users who use your speakers.Hoping you will listen to my suggestions many greetings.Goran Stojanovicm I Don't Want To Miss A Thing *Moderation note: avoid posting personal details on a public forum*

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James L.
3 years ago
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PhilipVallenderContributor I
asked in Google Assistant and Sonos
Google home control not working - prevented by Move voice assistant option?

For quite some time now my Google Home Hub can not control my connected Sonos speakers, no matter what command I give. I unlinked and link the Sonos service multiple times and all speakers appear in their correct rooms in the Google home app. Whenever I select a speaker in the app though, I don’t get any controls (think I used to?) just a screen with basic information: Sonos speaker in Google home appAlso, when I select ‘Media’ in the Google home app, my ‘kitchen display’ (the Home Hub) is the only device shown. I tried to do the voice assistant set up via the Sonos app as shown in Set up a Google Assistant device to control Sonos but instead of the option to ‘set up your google home to work with Sonos’ shown in the GIF, I only get the option to ‘Add to Sonos’ which brings up the option to set up Google assistant on my Move (which has this function built in of course). Not what I want I don’t think. I don’t want the Move responding to my Hey Google, commands, just the Home Hub, which I

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3 years ago
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WowAndFlutterContributor II
asked in Google Assistant and Sonos
Occasional audible "click" during Google response

Just wanted to shout out if anyone has this experience.  When a voice capable (I configure them with Google VA) device hasn’t been “spoken” to in a long time (I didn’t pay attention to what constitutes “a long time” but my hunch is around the order of 2-3 days), the first time the response will contain an audible click (very soft but nonetheless audible).  I will try and submit a diag next time this happens.  What other info can I collect if this happens again?

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Corry P
3 years ago
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WowAndFlutterContributor II
posted in Google Assistant and Sonos
Household in an odd state (requires a device with ethernet connection) - otherwise some devices undiscoverable and voice does not work for some voice capable devices

About 6-8(?) weeks ago my a few of my devices dropped out of my household.  I don’t know the trigger for that.  Most of my voice capable devices suddently kept on “I can’t connect to the internet...” - the only exception was my Sonos Move.  There are also some devices that was in the household that are not discoverable (does not appear in the list if devices).  In the Voice section of my iOS app, when I go into the device list, it showed the Move and all the other devices that had been configured with voice was not shown (and when I try and add, it says all device already configured with voice).  I went to my sonos.com profile and look at my system and a lot if them was showing “offline” even though they are up and has valid IPs.  The voice capable devices had their mic enabled but I kept on getting the “can’t connect to internet error” when the wakeword is triggered.  Those devices that are showing as offline in my sonos.com:profile:system cannot playback Spotify but can play local li

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James L.
3 years ago
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paulrgmusicContributor I
posted in Google Assistant and Sonos
Google Assistant and Talksport on Tunein

HiFor a couple of years, I have used Sonos One Google Assistant to play Talksport every day when returning home from work. This has worked flawlessly. For the past week, I have said “Hey Google, play Talksport” and instead it has found and played a station called U105 Christmas. I’ve tried several times and it now does the same EVERY time.  Any ideas appreciated Paul

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3 years ago
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mmajeski06Contributor I
asked in Google Assistant and Sonos
Can't Fast Forward or Rewind with Google Assistant

Gave google assistant a shot on my Sonos Beam - started a podcast on Spotify, which worked fine, but then if I try “Hey Google, fast forward 30 seconds” or “Hey Google, rewind 30 seconds” - I get the “sorry I don’t know what you mean” error.When I switch over to Alexa, it works perfectly fine. 

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Corry P
3 years ago
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GrosenContributor I
asked in Google Assistant and Sonos
problems with connecting to google assistant

Every time I try to connect to coonect my Google and Sonos account i got the message that i have to connect my speakers to my sonos account.When checking my sonos app they are connected and i have the newest update on the app, what can I do?  

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Corry P
3 years ago
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Nishi Tilara RautelaContributor I
posted in Google Assistant and Sonos
Music with Google Assistant on Sonos One

I am trying to play music through Google assistant commands on sonos one. But it does not listen to my commands. I am using youtube music.

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3 years ago
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day too longContributor I
asked in Google Assistant and Sonos
Latest s2 update problem

HiThank you very much Sonos for this.My system was working perfectly fine until last week one of my speakers (bookshelf) started acting up. Since I have a wifi extension I wondered where it was connected exactly so I decided to reset it.I boot my tablet, (android 7 working perfectly well up to then), and it says: “there is an update for sonos app”. And idiot that I am i hit “update”….it took a while to update and me wondering why …..Surprise!!.The new piece of whatever refused to add a new speaker because “android 7 is no longer supported” And I haven’t been able to find the previous version of S2 to just stick with it.So as the double idiot that I am I go and decide to buy a new tablet with android 10.And what now?Yes, I can now readd my speaker to the system.But this thing comes with something called Google Go. And you can’t delete it. You can disable it but Google play doesnt care. It’s still there and GP refuses to install “Google LLC” instead. Why is this important  you ask?Becaus

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James L.
3 years ago
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matsuyarContributor I
posted in Google Assistant and Sonos
Google Assistant turns on very frequently to wrong keywords

I have two Sonos Ones and set up Google Assistant through both.Google Assistant CONSTANTLY activates when we are having conversations that do not even use the word Google, when the TV is on and a character says anything vaguely resembling those words, and sometimes just randomly when there is no noise happening at all. Super over it and ready to turn it off. Anyone have this issue or any idea how to fix it? I do not have an option in my Google Home app on my phone (Pixel) to turn down the sensitivity of response and don’t know else to do.

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Corry P
3 years ago
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TinTin69Contributor I
posted in Google Assistant and Sonos
How do I disable Notifications on individual speakers?

I have Sonos speakers in most of the rooms in my house. I also use Nest, for instance the Nest Hello doorbell. When someone rings it, there is a notification on all speakers 'someone's at the front door'. This is great, but I want the ability to switch this notification off in certain rooms, eg. the guest rooms.I have one Nest Mini speaker in one of the rooms. It has a menu option in settings 'Notifications and digital wellbeing'. There I can switch on/off notifications and there will be no doorbell announcement. How can I do this on the Sonos speakers? 

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3 years ago
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NavrasContributor I
posted in Google Assistant and Sonos
Sonos move does not recognise google assistant

Sonos move does not recognise google assistantOk so I got 2 Sonos move speakers connected to the wifi with the sonos app. I also have Google assistant installed on both of them.Now recently like 4 days ago I can’t use google to play music on my sonos. Weirder yet when I open the sonos app it says I cant find both sonos devices on the network. I check both speakers were on. I tried different machines phones/tablets same result. Funny thing when I said google commands like “turn lights on/off” it still worked. But when I tried the commands “play top40” it says something along the lines: “Sonos will play top40” followed by “Cannot play”.I tried to reset the speakers (process of turning them off and on the charger pressing some button). I reconfigured/installed them. I added the speakers again and tried to install google assistant. The first try it works, but when I give the command “play top40” it says again something along the lines: “Sonos will play top40” followed by “Cannot play”. But

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Xander P
3 years ago
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degContributor I
posted in Google Assistant and Sonos
Google Home does not recognize my S1 Sonos products

Hi, My google home no longer recognizes my S1 sonos products (eg Connect:Amp).  In google home I click on the “+” icon (upper left) and select “Set up device” and then “Works with Google”.  Under the list of “Linked services” I do not see sonos.  I then click on the search icon any type in sonos and click on the sonos icon.  A pop up message indicating “Linking your sonos account” appears briefly and then the “Set up a device” screen appears.  When I click on “Works with Google” again, Sonos does not appear in the linked services list.  All of my software is updated.  I do not see where I can unlink my sonos account from google home.  I though unlinking and then relinking would help.Thank you in advance.  

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D
3 years ago
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