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Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

  • 853 Topics
  • 6,319 Replies
853 Topics
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tereschContributor II
asked in Google Assistant and Sonos
Google Assistant and Ukraine

Ok, Sonos [b][i]MOD EDIT: PROFANITY[/i][/b]. I'm from Ukraine and I bought two Sonos One and planning to buy Beam in the future. I bought it even though Alexa do not work with Russian language at all as I heared that there will be Google Assistant which is working perfectly on my Android device. And now I [b][i]MOD EDIT: PROFANITY[/i][/b] can not activate it, as it says that's it's not available in my country. Again it's working perfectly on my Android device. I can assure you it understands Russian perfectly, moreover almost everyone person from post USSR country understands Russian and can talk on it. So what the [b][i]MOD EDIT: PROFANITY[/i][/b] problem to activate it as it was done by Google themselves? I bought two Ones, a Sub and was planning to buy Beam. Not planning now for sure. [b][i]MOD EDIT: PROFANITY[/i][/b] [b][i]MOD NOTE: POST EDITED TO MEET COMMUNITY GUIDELINES[/i][/b]

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5 years ago
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PkjempenesContributor I
asked in Google Assistant and Sonos
Can't find google assistant in sonos app

I have just setup my two new Sonos One 2. gen. When I try to connect/setup to a voice assistant, I can only choose Sonos Voice Control (see picture). I already have the google assistant app and google home app. 

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Ken_Griffiths
1 year ago
Doovy
DoovyContributor II
asked in Google Assistant and Sonos
Cannot enable Microphone on two Sonos Beams

Hi,I've been trying to set up Google assistant on my two Beams.Neither of them allow me to turn the Microphone on.I have successfully added Google assistant to my Sonos One.Although I can turn the Microphone on for my Move, I cannot add the Google assistant to it either.Any tips would be greatly appreciated before I submit a support ticket.All of my speakers software have been updated.Thanks.

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Doovy
2 years ago
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nignicContributor I
posted in Google Assistant and Sonos
Problem authorizing YouTube music

I’m trying to add YouTube Music to my account in the Sonos app as follows:Add YouTube Music. I already have an account. Add YouTube Music account Please use the following code… Authorize When I click on Authorize I get a popup that says “Use a Login to open”. I have a YouTube Premium account and I’m logged in to it so what’s going on?

2
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3 years ago
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BrunosContributor I
asked in Google Assistant and Sonos
Impossible de mettre de la musique depuis l'assistant Google

Bonjour, Je n'arrive pas à lancer de la musique depuis l'assistant Google.Soit il me répond "je ne comprends pas" (alors que je parle clairement) ou "pour lire du contenu multimédia, utilisez des commandes vocales telles que....."Mes applications Sonos et Google Home sont bien associés au même compte Spotify premium. J'ai dissocié le compte et associé à nouveau mais cela ne fonctionne toujours pas.Comment m'y prendre ? J'utilise l'assistant Google depuis mon Samsung Galaxy S8+.Un grand merci d'avance ! 

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3 years ago
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Hyperion57070Contributor I
posted in Google Assistant and Sonos
Google Home and Sonos not working well

Hello all,I have a problem with my setup.I can’t say : “hey google, switch the music on the sonos FIVE in the room XXX”Google says : “it’s not possible, I don”t understand”If I say “hey google, say to everyone the dinner is ready”google answer : “there is no other speaker configure”But in the same time I can say : “hey google, play music in the room XXX” -→ it worksOther example, I say “hey google lunch music on deezer” → OKbut i cannot say : “hey google stop the music in 5min”, google answer “I can not do that because there is no media currently playing !” :oI really don’t understand what is wrong…Thanks by advanced for your help.PS : sorry for my poor english

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Bumper
3 years ago
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snapshot77Contributor I
asked in Google Assistant and Sonos
How to stop Room Name from renaming automatically

Hi there,For months I have been trying unsuccessfully to stop our Sonos Five from renaming itself. It keeps reverting to an old naming convention. We have a Google Nest Hub Max as well. I have tried troubleshooting many times with both Sonos and Google Support which has included factory resetting both the Google Hub and Sonos Five speaker and uninstalling/reinstalling the Google Home and Sonos apps but the problem recurs, usually the following day. Any ideas what might be causing this or how to resolve?Thanks!

9
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3 years ago
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FreddieTheBullyContributor I
asked in Google Assistant and Sonos
Google Voice assistant availability

is there a workaround in making voice assistant available? it says not available in your region. this is disappointing. i have an echo show and alexa is available. is there a workaround on this? i live in the philippines. without this voice assistant it’s just another ordinary speaker. for the price i paid i expected this to be available.

10
J
3 years ago
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smurph_idContributor I
asked in Google Assistant and Sonos
Google assistant can't play Spotify - not linked to same account

Hi i’ve just connected my Move to google assistant. When i ask google to play something it accepts the command and repeats it back (like ‘ok playing XXXX from spotify’) but then it says something like ‘can’t play because sonos and assistant are not linked to same spotify account’). So then i have reset all my spotify accounts so that sonos and google assistant link to the same spotify account, but it still gives same error message. I fully de-authorised them and re-authorised spotify, removed and re-added google assistant, and tried again - but still same error message. Any ideas?

4
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3 years ago
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Doug AmesHeadliner I
posted in Google Assistant and Sonos
Google Assistant responding "I didn't understand" after every command

Today Google Assistant on my Sonos speakers started adding “Sorry, I didn’t understand” in response to many commands, even though the GA activity log shows that it heard the command correctly and in many cases did actually execute it correctly. The same commands continue to work fine on every other Google Home and Google Assistant speaker - only commands via Sonos produce this problem.Sonos, this dispute with Google is getting pretty tiresome. I hear you’ve been making podcast comments about not wanting to invest in updates for Google Assistant. Funny how every other old non-Sonos speaker with Google Assistant doesn’t seem to be having the same problems. Isn’t it about time you just came out and admitted that you’re going to drop support for Google Assistant because you got into a legal spat? Don’t worry about upsetting your customers, we’re already angry.

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1 year ago
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TinTin69Contributor I
asked in Google Assistant and Sonos
Can't set up assistant in UK

Hi, since yesterday Google Assistant is finally available in the UK. I have some speakers in the UK and others at my place in Spain. I only use one Sonos account registered in the UK. My Google account is also registered in the UK. However, when I try to use GA as a voice service, it tells me "not available in your country". I am currently in Spain, but that shouldn't make any difference as all my system is registered in the UK. Tried using a VPN but that doesn't work either. Alexa works fine with all speakers. Any help would be appreciated.

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5 years ago
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ggillingham89Contributor I
asked in Google Assistant and Sonos
google voice command won't play music

Hello all, Ive tried everything including talking to google directly and im still having issues. My sonos one is linked to my google assistant for voice stuff and everything works ie weather, traffic, volume up/down ext. but for the life of me I cant get it to play music through voice commands. It goes like this me: "hey google play (artist) on (app)" google: "ok here's (artist) on (app).... sorry I can't do that right now". The last little bit varies a little sometimes, but ya I've tried everything. I can however go into the sonos app and select the music from there and it plays fine, Its literally just the music voice command. List of stuff I have tried: unplugging sonos, factory reseting sonos, uninstalling music apps on phone, going through every setting and option under the sun, I even under googles instruction changed my email to all gmail accounts in regards to the apps and sonos itself. So ya if anyone on here can help me out id appreciate it, the whole reason I got th

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4 years ago
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Emma81Contributor I
asked in Google Assistant and Sonos
not available right now

When I ask my sonos to play something it tells me that ‘family room is unavailable right now’ Any one able to tell me how I can fix this?  thanks I’m advance

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Airgetlam
4 years ago
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ShawngoesContributor I
asked in Google Assistant and Sonos
cannot add Google Assistant to Sonos Roam

cannot add sonos roam as goggle assistant tried reset tried reinstalling the app nothing works

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M
8 months ago
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BigskullEnthusiast I
asked in Google Assistant and Sonos
What's going on?

Ive just tried to change radio stations using assistant and now suddenly my speaker isn't available anymore eventhough it was just playing. This is just a recent example but there just seems to be endless issues and incomplete functionality with assistant. Nobody from Sonos is explaining what's happening or why we had to wait so long for something so bad.

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5 years ago
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Ron in AustraliaTrending Lyricist I
asked in Google Assistant and Sonos
Sonos One Gen 2 - Google Assistant poor

I have 2 x Sonos Ones Gen 2 configured in stereo. Sound quality is excellent. Response to Google Assistant commands however is terrible. I have other Google Assistant devices around my home which respond to commands first time everytime. Is there a known problem here which is being investigated? Maybe a software update in the very near future? Help please as is almost unusable.

5
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4 years ago
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AllloowContributor I
asked in Google Assistant and Sonos
Sonos one gen 2 - cannot connect Google Assistant

I just bought Sonos One and trying setup google assistant on my android phone using S2 updateI did following steps:Start connecting to google assistant when google device wizard appears (sometimes it dont) it redirect me to sonos site which promts me information about how can i open settings when I am pressing continue, I am seeing message that my speaker was not registered in my sonos account  When i am checking my web account page, it clearly shows me date when my device has been registered. I cannot register it manually again. I am stuck at this stepI am hoping to find help here,  i checked other similar topics they seems like had different issues 

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Airgetlam
5 months ago
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LiveAndDreamTrending Lyricist I
asked in Google Assistant and Sonos
Google Assistant on Sonos Beam cannot see any of my other devices or services

So I set up Google Assistant on the Sonos Beam (check images) but it doesn’t matter what command I give to it, it says that it cannot find my devices.For example, if I ask, turn the Living Room Light On, it says it can’t find it.Even with Apple Music, if I ask to play something on apple music, it says that it can’t do that. It’s as if it’s a separate device not connected to my home but it can respond to general web requests (what’s the weather, what’s my name, etc).Is this expected behavior or is it supposed to behave as any other Google Assistant device in my home? I can’t use this assistant in its current state. 

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2 years ago
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DaanLContributor II
asked in Google Assistant and Sonos
How to have Google assistant change volume on group of speakers?

Hi Guys, Quick question regarding the google assistant.  I have a setup in the living room with 1 Google One, and 2 google One SL’s. They are all 3 combined in a group. When I want to change the volume using google assistant, it only changes the volume of the One that has the microphone. They other One SL’s stay at the same volume. What am I doing wrong? Many thanks

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Paul A
4 years ago
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Gtg830eContributor I
asked in Google Assistant and Sonos
Apple Music on Sonos one via Google Assistant

Looking for an update on this issue.  My endless search of the internet resulted in the question above not being addressed.  is there a resolution to this?  If not, do you have an expected ETA? 

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R
2 years ago
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VorheesContributor I
asked in Google Assistant and Sonos
No Google assistant option to add as a voice assistant

Hello. I’ve done most things I can find on internet to add google assistant to Sonos. Linked google home to sonos, have USA in profile, re-installed app, …I just can’t get an option to add GA in Sonos. Any ideas? I can add Alexa and sonos native assistant, but cant find GA.ThanksV.

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Airgetlam
1 year ago
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Zamar84Contributor I
asked in Google Assistant and Sonos
Google Assistant support in Malaysia II

Figured this topic could use a boost. After reading Lazada reviews and the hapless salesperson confirming that yes, this works with Google Assistant lo and behold i’m facing the same problem.Changing the country profile doesn’t work either, and i’m not going to change my Apple store country and muck up everything else.I’m sure most of us here paid the premium expecting a Google-enabled smart speaker, only to find out the country doesn’t support it. What gives? I have a Google mini and all the Google functionality works, from my google home devices to spotify. Why not Sonos?

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D
3 years ago
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TobbeHolmgrenContributor I
asked in Google Assistant and Sonos
Google Home mini doesn't link to spotify

Hi I'm from Sweden and we just got the Google Voice functionalty. I can't get the Google Home mini service to work with my Sonos. It says that my Spotify Premium account is not linked correctly. I've checked numerous times that it is the same Spotify and Google account in Google Home and Sonos. However it works perfect when using voice commands to Google Assistent on my phone, just not using Google Home Mini?

2
T
4 years ago
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didrikusContributor I
asked in Google Assistant and Sonos
Voice assistant in Finland

Yet another question about the availability of Google Assistant in Finland - but please bear with me. My mother tongue is Swedish (and every Finn learns Swedish, as it is our second official language). According to this support page, Google Assistant is available in Swedish through Sonos. So why wouldn’t this feature be available for all native Swedish speakers in Finland? It feels like an arbitrary restriction that just as well could be lifted for all Finns - most of us speak English as well, so even if you wouldn’t support the largest language here, it would still be beneficial to all Sonos users.Even if this was impossible, the frequent pop-up in the app to activate a voice assistant should be removed in all locations where this is not possible - currently if feels like you are showing your customers the middle finger.

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Ken_Griffiths
2 years ago
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rugaardContributor I
asked in Google Assistant and Sonos
Sonos can't find products and therefore won't add Google Assistant

Hi,So I’ve just set up my Sonos system in my new apartment. It’s a Sonos Bram and Sonos One (Gen2). All is working smoothly. Have added music services and all that without any issues.Then I’m trying to add Google Assistant to my speakers. But once it just jumps over to the Google Assistant app and after I’ve successfully login, the Sonos page (inside the Google Assistant app) tells me to register my speakers to the account I just signed into, and until then Google Assistant can’t be added to my system.Here’s the thing. It’s the correct account and when I log into the same account here on Sonos.com and view my “System” both the speakers are correctly registered.What the hell should or can I do to get around this? The curious thing is, that the text where it says I need to register my speakers talks about Alexa. Could there maybe be an incredible annoying bug in Sonos system?

4
R
3 years ago
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