Question

Google voice assistant will not play

  • 27 August 2020
  • 1 reply
  • 50 views

Google voice assistant will not play music from Sonos playlist or Google play music but otherwise works for information, weather, etc.

The message reads “Sorry, the requested media content is not available for your requested Google Play Music subscription tier.” However, the content plays perfectly on My Google HOME speaker.

The Arc will play music properly using the Sonos apps but not with voice commands. Any help i appreciated. Thanks. 


1 reply

Userlevel 4
Badge +13

Hi @Oak11.

Welcome, thank you for reaching out to Sonos Community.

Since its working with other google speakers.

Have you already tried to add google voice to your Sonos application?

If so try to remove the feature directly to Sonos app and add it back again.

Might as well submit a diagnostic report for us to see if theirs something wrong with Sonos speaker or just one of this issues with Google voice.

Let us know if it works. If you need help with any other information, please be sure to let us know.

 

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