google asst - device not found

  • 12 July 2019
  • 2 replies
  • 371 views

After going through the set up with my sonos one speaker, the software keeps popping up with “device not found”. I have tried unplugged and rebooting both devices. I have also tried reloading the app with no resolution. Can I get some assistance in getting google assistant to function on my device? Thank you in advance.

Refards,

sound menace

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2 replies

Userlevel 7
Badge +18
What “both devices” are you unplugging? What colour light is showing on the speaker? Solid or flashing light? Can you stream music to the speaker and it’s only setting up GA you’re having problems with?
I am having the same problem. My Sonos One said it is going to play what I asked for on my one and then says it appears it's not connected