Question

Google Assistant, Sonos and 4g Router Compatibility

  • 6 June 2020
  • 2 replies
  • 74 views

I have a 4G router TPLink  model number TL-MR6400  but after speaking to Sonos support we found that Google Assistant won't work with this router. 

So, I'm looking for solutions or a router that does allow Google assistant to work. 

I'm in a rural location so needs to be 4g.


2 replies

Userlevel 5
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Hello @Paul_283,

In this case, it isn’t that your TP link router is incompatible but that you need a broadband connection not LTE for Sonos to function reliably. That goes double for running voice services through Sonos since they rely on the network connection to function.

I understand that being in a more rural location limits your internet options but its unlikely that this will work unless you change to a different kind of service.  

   

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HOLA Paul_23;
I have exactly the same router, my operator is vodafone, and I use it with Beam and a Sub; It is rural zone, and I have managed to connect them, but sometimes I lose the connection, with siri, it works.
I have installed an old bridge in case it gives me stability, but it doesn't work well for me,
I hope I helped a little
saludos,

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