Question

Google Assistant in multiple countries

  • 12 July 2020
  • 3 replies
  • 65 views

Hi, I have apartments in two different countries both with Sonos one devices. Any time I move from one apartment to the other I find that I have to relink Sonos to Google assistant in that location and that it gets reset in the other country location. Is there any way to overcome this? Many thanks in advance


3 replies

Userlevel 4
Badge +12

Hi @Pedro Prado (Sykes CR)_barca, thanks for reaching out and welcome to the community.

Yes, there is a solution. I would suggest creating another Google Assistant account for the other system.

Voice services can only allow 1 household at a time.

Once the other system is set up with the new Google Assistant account, all you need to do is logout and login to the correct Google Assistant when moving between systems.

If you have other concerns, feel free to reach out.

Thanks. When you say “Voice services can only allow 1 household at a time” I assume mean at Sonos side (in Google you can setup may locations)?

Stein

Userlevel 4
Badge +12

Hi @pedro_barca

Yes, this mainly our limitation. It keeps Google Assistant getting confused about which Sonos system it needs to control.

For reference, here’s a link for Help and tips for Google Assistant on Sonos

If you have other concerns, feel free to reach out.

Reply