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Google assistant endless loop

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36 replies

Smilja
Moderator Note: This outage should now be resolved. If you continue to have any issues, please open up a new thread.

There's currently an outage affecting Alexa and Spotify Connect. GA might be afflicted as well.

https://status.sonos.com/
»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
J
Ditto! Was working fine when I first registered everything yesterday. Today it wouldn't play so I unregistered Google Assistant and started registration all over. Getting the same error mentioned:

You need to link speakers to your *********@gmail.com Sonos account before you can add this skill.
M
Following. Same thing for me too. Ugh.
S
Userlevel 2
@pcdangio yeah I saw that and also updated my address. No luck.
B
Same problem here too
D
United States
Smilja
Guys, in which country do you reside? GA is available only in US till July.
»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
P
Same issue here too. I saw people were having the same problem with Alexa a while back, and they fixed it by making sure their address was up to date on their sonos profile. I tried that and still no luck.
S
Same problem here as well.
D
Same issue here.
K
I am having the exact same problem. I've tried clearing the Sonos app cache, deleting all app data and starting over, problem persists. Tried uninstalling and reinstalling, problem persists. Any help from Sonos official support would be appreciated!
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