Google Assistant

  • 16 August 2020
  • 1 reply

I’ve just got my Sonos Arc and finding the Google Assistant extremely temperamental. 

Most of the time I get the chime and the white lights but no response. Any ideas?? 

1 reply

Userlevel 4
Badge +15

Hi @elliott72.

Thanks for reaching out and welcome to the community!

I would be more than glad to assist you with this concern.

Kindly submit a new diagnostic report, and reply with the confirmation number.

I'd start by reviewing your system and see if there’s anything causing this issue.

You may also check this support article, Help and tips for Google Assistant on Sonos, it contains guidelines and troubleshooting steps.


Let me know how it goes and if you have any other questions or run into any issues, please do not hesitate to reach out.