Question

google assisrant

  • 11 December 2019
  • 3 replies
  • 51 views

Hej.

Jeg har 2 sonos one gen.2

kan ikke få Google assistent på den ene.

den vil heller ikke opdatere.

Mvh Rene.


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3 replies

Userlevel 7
Badge +20

@Thykjær Hi there, thanks for reaching out. You might try rebooting your router and the Sonos One in question. This should ensure that your network is using up to date network information and may help the update.

 

If that doesn’t help, try reaching out in our Danish language area for more help.

Hvordan får jeg Nulstillet den. Jeg har prøvet at tá strømmen fra. Det hjalp ikke. 

Userlevel 7
Badge +20

You can reboot your router and speakers by removing them from power for ten seconds or so. Once back online test things out, then submit a diagnostic report if any issues remain. If you reply here with the confirmation number I can take a look for you.