I have two Sonos Ones that are used as left right speakers in my living room. I never had any issue with them. Recently, I added a third One, this time in my bedroom. I have been having random errors not being able to play music since this new purchase. Today one radio station stopped working within the Sonos app, stating an encoding error. I could not cast anything to Sonos from my usual Podcast or Radio station app either. It would just not connect. I tried unplugging my speakers and force quitting the app but it wouldn’t do anything. My only other devices on the wifi are my iPhone and iPad. I have a Wyze camera in another room. The wifi coverage is excellent in my entire apartment, and the network is set to automatically assign devices to 5Ghz or 2.4Ghz. I went through the list of wireless interference issues but I really don’t see anything related to my set up. My Ones are far away from any other wireless device, microwave or anything that could interfere.
I did manage to get the radio station back to working in the Sonos app after a while but it stopped working again with the “encoding error” as I am typing this :(
Any clue why this would happen?
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Userlevel 7
+21
Wait for the error, submit a diagnostic within 10 minutes and contact Sonos support with the number, they can check your system internal data you/we can't see.
Probably not the issue but you could assign static/reserved IP addresses to your Sonos using the router's DHCP page. Unplug Sonos, reboot router and replug Sonos at one minute intervals.
Probably not the issue but you could assign static/reserved IP addresses to your Sonos using the router's DHCP page. Unplug Sonos, reboot router and replug Sonos at one minute intervals.
Thanks! I managed to at least get Sonos to play from my other music/podcast apps by restarting my iPhone. As for the single radio station not working, it’s still there. I’ll wait a bit, maybe it’s a problem on their end!
Userlevel 7
+20
There is an issue with Google Voice Control at present, please monitor: https://status.sonos.com/
Userlevel 7
+21
If you post the station you'd get folks here to try it and post their results.
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