Can't activate voice match on Sonos Beam

  • 18 May 2022
  • 1 reply
  • 34 views

Hi all,

 

I'm trying to activate voice match to my Sonos Beam unsuccessfully. 

 

It used to work before but it is not working anymore. Any commands issued by my wife google thinks came from me.

 

I've deleted my home and started from scratch and I was able to see the Beam as a supported device for Personal information. However, only my google mini shows as a device for voice match.

 

Anyone had a similar problem and was able to fix this?

 

Thanks

 

Rennan

 

EDIT: Managed to fix it. I clicked on Add device with Voice Match. However, I was getting a weird error "No WiFi connection" as I was definitely connected to my WiFi. I decided to spam the Try again button and after a few tries the Sonos Beam was recognised.

 

Don't know what is wrong with my account to constantly pop up the no WiFi message, but spamming the try again button did the trick over here.

 

 


1 reply

Userlevel 7
Badge +17

Hi @rennanguisard 

Welcome to the Sonos Community!

I’m glad you found a solution - as Voice Match is Google’s feature, we can only help so much. It’s strange that you got those “Not connected to WiFi” error messages - I can only recommend reporting them to Google.

Thanks for updating your post too.

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