To homepage To homepage
Question

BBC streaming error with Google Assistant

  • 17 June 2020
  • 2 replies
  • 177 views
C

Hi,

I have a Sonos One and use the Google Assistant through it. A lot of my voice commands are ‘Play BBC Radio 6’ or similar. These commands have always worked fine, but suddenly in the last week the assistant says “alright, playing BBC Radio 6 on Tunein…..sorry, i can’t find what you are looking for’.

If I select the radio station on my Sonos app on my phone and play it, it works fine. It also works fine for any other radio station apart from BBC ones. I have a separate google assistant in another room and the commands work fine as it doesn’t play through Tunein. Can anyone suggest a fix for this please as it’s really frustrating?

 

Thanks very much!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

R

Same issue here for almost two weeks now – very frustrating.

H

Yes, I have this issue too. I've set my Sonos speaker as a default on my google mini speaker.  I Can't ask my google assistant to play BBC radio. It's frustrating other radio works as does Spotify playlists.  Just bbc broken. Who owns this problem, Sonon or BBC?  

View real-time service status