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Getting started

Getting started

Looking to get started with Sonos? What Sonos product is best for you? Get help and advice here.

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Beam Gen 2 compatibility

Hi,I’m looking to get the Beam (Gen 2) along with a new tv. In order to enjoy Dolby Atmos from 4k blu-rays, do I need to get a TV that says it supports Dolby Atmos AND has an eARC connection, or do I only need to make sure it has an eARC connection? I’m still learning all the technical details of...

Setting up Sonos

Connecting Sonos Amp to TV, turntable and play speakers

In front of my sofa I will position the TV and two Klipsch bookshelf speakers. Behind the sofa will be the Sonos turntable, Sonos Amp and Sonos play speakers for surround sound. How do I connect the devices?I guess this is the solution:TV to Amp: run HDMI around the room Amp to speakers: run speaker...

Setting up Sonos

tv integretion

Is their no other way to pair play 1’s with a smart tv, other than taking the tv digital output into a connect/or similar then pairing that to the play 1’s. Thank you in advance.

Setting up Sonos

Can I Bluetooth pair the Roam to my Iphone without wifi setup enabled?

Setting up Sonos

Account Login

I have successfully logged onto my Sonos account (here) but cannot login on the App. The app askes me to “enter the account info fo t***i@outlook.com”. I have no idea what this account means or if it is the source of my problem. The same thing happens when I try to open my account through the app on...

Setting up Sonos

connect 5's to use with turntable as speakers via old amp

I think I’m overcomplicating things in my head, hopefully someone can help !I have a turntable with no preamp, that I run through an old Sony amp that the turntable plugs into. The separate speakers are connected via wires (not RCA) on the back. I want to use the Sonos 5’s as the speakers instead,...

Setting up Sonos

Sonos Beam Refurbished

Bit late in the day, but we are looking at buying a refurbished Sonos Beam as a gift. My wife isnt to keen on buying second hand, but with the Black Friday discount it looks a good deal to me. What sort of visual condition are Sonos Refurbs, she would want it it more or less mint condition, I know t...

What to get

Roam

I have 3 roams 2 i use or atleast try to pair and play music constantly un pairs the the 2 i use and have to go back in and pair PIA also cannot use w tv unless you have beam b4 i make that investment would like to know best possible set up so i can either play music or watch tv without constantly...

What to get

No Sound Beam Gen 2 with Panasonic SC-BTT270 Blue Ray

I am setting up a Beam Gen 2 with a Panasonic TX-P46ST30B TV, Panasonic SC-BTT270 Blue Ray Disc Player and Sky Q. The Beam is connected to HDMI 2 (ARC), the Blue Ray to HDMI 1 and the Sky Q box to HDMI 3 on the TV. I get sound from the Beam from the Sky Q Box and the TV but no sound from the Blue R...

Setting up Sonos

help - existing 6 speaker setup 2 zones

I’m trying to figure out how to configure a Sonos system in my dads pole barn. He is older and the current denon Avr receiver just confuses him too much. He has 4 speakers inside the pole barn and 2 speakers outside. He can currently choose whether or not to have the outside speakers on or not (m...

What to get

beam/play1

I currently have a play 1 which is no longer compatible with air play if I upgrade to the beam will I be able to play my music from my phone through the play 1 by linking it the the beam

Setting up Sonos

Beam Gen 2 Sky Q and Remote Issue

Hi all, Joined the community in the hope someone could confirm something for me.Just set up my Beam Gen 2 this evening and I’m having issues.There doesn’t appear to be any volume control showing, from the various forums I’ve read this appears to be an issue with my Samsung TV, I take it there is now...

Setting up Sonos

Two Sonos networks one app?

I have a Play 5 at my shop but now bought a Sonos Arc for home. How can I do this? Two different locations with one iphone.

Setting up Sonos

Should i buy?!?

HiI have the opportunity to buy this Sonos set up consisting of 1 x Sonos Playbar, 1 x subwoofer, 4 x speakers Gen 2, 4 x connect amps ZP120 Gen 2. Plus cables and wall brackets- All for £2000.However I'm not sure why I would need the 4 x amps as I intend to use the whole system in my living room f...

What to get

Connect Sub to Multiple Groups?

In my living room I currently have a stereo pair of Play5 for music. I'd like to add a Beam just for the TV. I'm also considering adding a sub. Is there any way to have the sub work with both the Play5s and the Beam depending on which is active? I'm assuming the answer is no, but I thought it wo...

Setting up Sonos

Cannot add Apple Music on iPhone or iPad

Just bought my first Sonos S1 speaker. Setting it up, trying to add Apple Music and I get this error when entering my Apple Music password, “We’ve run into a problem. Try again”. Same error on both iPhone 10 (14.4) and iPad (14.6). I don’t use a Apple Music subscription, just want access to all...

Setting up Sonos

placemet dilema: beam+symfonisk frame heights

Hi,I got a beam g2 + symfonisk frame/picture speakers for rears (in a condo, will try to avoid adding the sub).Not sure how to place them. The common "av wisdom" is to place front speakers on ear level,and rear ones significantly higher for ambient sounds.However a bar sitting below the tv, if the t...

Setting up Sonos

Using AMP with ARC, 2 Subs & 2 SL Surrounds?

Have an OLED 4K Samsung TV sonnected vis E-ARC to the Sonos ARC & Directv with 2 GEN 3 Subs & 2 SL ones for Rear. I have Seatcraft theater seats with “soundshaker’ in them -- bought the AMP to use the RCA in and out to power these and so the seats will shake when playing a movie….Question is...

Setting up Sonos

Move

After putting move in system can only see a battery 100% icon.

Setting up Sonos

MY cloud HOME and public folder not seen in Explorer

Sorry to bring up this apparant old chestnut. But I’ve spent 6 weeks with WD and got no where.Using Sonos WIN 10 WD MY Cloud HomeI have a sonos system and am using a WD My Cloud Home as the music server. The private folders for general storage on the WD are visible and in operation. However Sonos...

Setting up Sonos

searching for sentimental or instrumental tunes radio stations

Can anyone help direct me to the right Sonos radio stations that play instrumental and sentimental music? Appreciate it. Thanks

What to get

Beam HDMI with Ethernet

Hi all. So I want a wired network connection to my Beam. Rather then routing a separate ethernet cable, will a HDMI with ethernet cable from the Samsung TV’s eArc connection provide a wired connection to the Beam? TV has a wired connection via ethernet.

Setting up Sonos

SONOS Connectivity problem with IOS

I am conistently facing the issue, my Sonos beam just keep connection issues on a regular basis. How I can get the issues resolved. I am very much dissapointed ….

Setting up Sonos

Is it possible building cinema sounds with in wall speakers ?

Dear community, I have Sonos Playbar, Sonos subwoofer and 2 x Sonos one, the sound is brilliant but Playbar is hidden on the top of TV, subwoofer behind TV, Sonos one speakers on stand at the back, I have no chance to hide them and I don't like it so I decided to sell it and made completely differe...

What to get

Sonos Five stand mount question

I'm thinking about buying a pair of Fives for a stereo pair. I would like to be able to move them occasionally to different rooms and was wondering if they mechanically couple to the stands or do they merely rest on top of them. Any info would be appreciated. Thanks in advance.

What to get

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