To homepage To homepage

Getting started

Looking to get started with Sonos? What Sonos product is best for you? Get help and advice here.

7054 Topics

L
leroyc Contributor I

sonus play 5
Question

Since I’ve changed my internet router my sonus play 5 won’t connect 

Setting up Sonos
9 1
J
20 minutes ago
J
Joe O'leary Contributor I

Changing Room Names on the PC - Where exactly *are* "Room Settings"?
Question

I’ve found several posts here about changing the name of a room (or speaker).  The typical answer goes something like this: “Go to Settings » Room Settings » Room Name” I would love to follow this advice but there are no “Room Settings” listed anywhere in the settings of my Sonos application.  When...

Setting up Sonos
32 4
J
22 minutes ago
K
KM4ME Trending Lyricist I

Does wifi affect sound quality?
Question

Does using wifi instead of Ethernet have a negative effect on sound quality? For a play 5 2nd gen.    as in can wifi degrade sound quality. I don’t mean drop outs or anything like that. 

Setting up Sonos
139 24
J
37 minutes ago
R
RStock521 Contributor I

One SL Surrounds keep dissociating from Beam
Question

Purchased a Beam, then a couple One SL’s a few weeks later.  I’m using a TCL 65R625 TV connected through HDMI-ARC.  At first the One SL’s wouldn’t pair.  It took a few factory resets, then mysteriously they started working.  Turned the TV off and back on, and now the SL’s aren’t working as surround....

Setting up Sonos
9 1
R
47 minutes ago
J
Johnatkinsonuk Contributor I

beam set up
Question

Can someone advise if there is a test (music or sound) to test how good the beam and rear stereo speakers are in my room. 

Setting up Sonos
4 0
J
1 hour ago
K
kevincamfield Contributor III

Cat6 for Sonos
Question

I’m doing a large Sonos layout in my new house and am planning on running Cat6 to each speaker, AMP, etc.  Does anyone have wiring schematic or instructions for how to do this for the Sonos system?  For instance, how does the system all tie together?  thanks!

Setting up Sonos
32 2
1 hour ago
G
Graham_Dus Contributor I

Sony Bravia Sync not recognizing Beam
Answered

I’m a new Sonos user trying to get Beam connected to a Sony Bravia KD-43XF7005 TV. I have the Beam connected to HDMI3 (ARC) and it shows the Sonos image on screen indicating that the video connection is working correctly. The Beam is working with AirPlay and it also syncs with a separate Sonos One s...

Setting up Sonos
44 4
G
1 hour ago
L
lukecd Contributor I

4 Sonos One speakers in one living room
Question

Hi, my living room is about 25m x 15m, and currently i have two Sonos One speakers in it. The sound is great, perfect really.. But there are slight chnages to the audio levels as i walk around the room. I really want to feel like I'm just blanketed by sound while laying on my sofa. I was considering...

What to get
52 5
L
4 hours ago
C
camillaalmqvist5 Contributor I

sorroundnsound
Question

Hello Then I listen to music I have sourround sound. But not when I watching tv. Did I something wrong during the set up?

Setting up Sonos
10 2
N
6 hours ago
K
Ken524 Contributor I

How to switch sound output FROM Sonos Beam?
Question

I have TV autoplay turned off in the Sonos app yet every time I switched the sound output to the TV speakers or to my Bluetooth headphones, it toggles back to the Beam within 2 seconds.  My only option now is to disconnect the HDMI cable to the Beam if I want to switch the sound output.  Help?

Setting up Sonos
52 8
K
9 hours ago
K
kevincamfield Contributor III

Speaker Switch on AMP
Question

Can I use a speaker switch on the output of the AMP to allow it to do double duty and support speakers in two separate rooms?  Would this mess up Trueplay?   I am thinking of using the AMP to power 4, Sonance speakers in one room and 2, vintage speakers in another room.  I don’t want to buy a separa...

Setting up Sonos
21 1
D
11 hours ago
F
frankiesonos Contributor I

Help with set-up; speaker selector; wired ceiling speakers
Question

Current home theater set-up before Sonos: TV, receiver; five pairs wired ceiling speakers (one pair outdoors), connected to speaker selector and amplifier. Each pot of ceiling speakers has a wall-mounted volume control   i want to add Playbar, Sub and Sonos amp and Sonos Connect. One Sonos amp for p...

Setting up Sonos
24 3
D
11 hours ago
G
gene8522 Contributor I

PlayBar and two Play:1 speakers Question
Question

I have a Playbar and two Play:1 speakers connect to my TV using optical cable. The Play:1 speakers work when Alexa is playing Pandora but the Play:1 speakers will not play surround sound when the TV is using the Playbar speaker. I have been through the balance speakers more than once but the Play:1...

Setting up Sonos
45 10
12 hours ago
M
mav.middleby Contributor I

Wireless system
Answered

Hello Can you use the Sonos one as computer speakers? For Youtube, facebook, reddit sounds?

What to get
44 5
14 hours ago
D
dkwhite Contributor I

music on iphone
Answered

I am very upset that I can no longer play tracks directly from my iPhone music library ( I’m referring to music stored on my phone, not the Music app)! This is one of the reasons I chose Sonos in the first place! The AirPlay option is very messy. Do you have plans to fix this?

Setting up Sonos
98 9
D
18 hours ago
D
domini Contributor I

4 Speakers
Question

Hello, i have in the same room 4 Sonos One and i’ m not good to make a group. Is possibile only to pair 2 speakers so i have living room and living room 2. Is possibile to make a group with 4 speakers?

Setting up Sonos
12 1
18 hours ago
M
MistaT33 Contributor I

more than just 2 play:1’s in stereo per zone?
Answered

I’ve recently setup a system with eight play:1’s a beam and a sub. The beam and sub are in one zone and each play1 is paired to make 4 more zones. So a total of 5 zones. I would like to put more than just two play1’s together in a zone, preferably four play1’s per zone. That way I only have 3 zones...

Setting up Sonos
34 5
M
20 hours ago
J
jlcolo Contributor I

connexion avec mini k free
Answered

bonjour , j’ai changé de fournisseur d’acces internet , j’ai un soucis , des que je connecte le cable ethernet à la box mini k free , le wifi se coupe . impossible de faire une connexion sans fil !!! quelle est la solution ? merci pour vos reponses  jl colo

What to get
14 1
20 hours ago
E
egilgab Contributor I

amp
Question

Hi after the new update I do not find the Sonos amplifier, only my system 3 speakers. You know why. I have done the steps that I know and checked their help pages. Your confirmation number is: 1940100458. Regards Egil Johnsen

Setting up Sonos
13 1
21 hours ago
K
kevincamfield Contributor III

Sonance In-Ceiling Speakers

Does anyone have any experience with the new Sonance / Sonos in-celing speaker set up?  How do you like them?  Did you include a SUB?  

What to get
7 0
K
21 hours ago
L
Loveclose Contributor I

Can't access my iPad library using the Connect tech anymore?
Question

Greetings fellow Sonos users…. Peter here from Andover, UK Somewhat miffed, and need some help or advice…. I’ve been using a Sonos Connect amp and been playing my music library direct from my iPad library.  Sound is superb, and for some time now has breathed new life into my old but good quality hi-...

Setting up Sonos
80 8
21 hours ago
A
andyf1972 Contributor I

Sony Bravia remote won't connect
Question

  I have just bought a Bravia KD55AG9 to replace a  Bravia 55XD8577 that was 3 years old and had to replaced under warranty by John Lewis and the system worked perfectly on that remote. But I cant get my Sonos system to recognise the remote for this new TV Have followed the article on how to pair a...

Setting up Sonos
6 0
A
22 hours ago
A
andrea zilio Contributor I

sony remote control
Question

i've just bougth a Sony oled TV bravia kd65ag9, starting the sonos configuration with the TV remote control it seem that it is non compatible with sonos system, therefore i'm not able to adjust the sono volume through Sony remote. i made several attempts with the sonos config app, can u please let...

Setting up Sonos
441 2
A
22 hours ago
J
jjodod Contributor I

Sonos Beam and Amp
Answered

I have a Sonos Beam connected to my Roku TCL TV. I also have a pair of wired speakers I would like to add to this set up. Will the Connect: Amp or the new Sonos Amp allow me to integrate the Beam with the wired speakers?

Setting up Sonos
934 10
1
1 day ago
D
docwyeth Contributor I

Sonos and MediaMokey app.
Question

I am still seeing that Sonos and MM do not integrate. The app cannot cast (Android) and while the Sonos app can see my MM Server and the Playlists on it, it cannot import them. I can display them but if I have to click every song in my 30K plus library three times to import into the Sonos app then S...

Setting up Sonos
32 2
D
1 day ago

View real-time service status

Latest earned Badges

View all "Badges"