Getting started

Looking to get started with Sonos? What Sonos product is best for you? Get help and advice here.

antifarb Contributor I

Connect amp

Question

I have a beam and connect amp which I use to power a pair of Bose accoustimass speakers. Panasonic Viera TV, all hardwired with ARC engaged. I do not get surround to the Bose speakers on the TV, only when streaming music. The voice enhancement on the Beam is not noticeably better on or off. Can't fi...

Setting up Sonos

rashidb Contributor I

In surround sound does does play 1 speakers have to be identical?

Answered

I bought play one (with Alexa) new but from fb market. Than I ordered play 1 to make my surround sound complete. But when I tried to add play 1 it added without any problem. But when I tried to add play one with Alexa it tells me that speakers have to be identical. After spending lots of money t...

Setting up Sonos

pdxcubfan1000 Contributor I

Desktop Controller for Mac won't connect to Sonos Network

Good morning- I have a 2014 MBP. I'm using a Bridge to set up Sonos. I can connect to my Sonos system using my iOS apps and control it that way, but I can't get the desktop controller to connect to the existing Sonos system. I've tried powering on and off the bridge, setting up as new system, bu...

Setting up Sonos

jrhopf17 Contributor I

New Room Setup

Question

I have three play1 speakers throughout the house and hard wired speakers in the ceiling of the living room that I’d like to use for sonos and tv. Will an Amp work for that? Also, besides the two ceiling speakers the only other sound for tv comes out of the tv speaker itself. I would like to add a pl...

What to get

ploppy Avid Contributor I

Adding Newer Speaker To Enable Airplay 2

Briefly: Already have Living Room: 2 x Play:3s in stereo (hardwired, and closest, to my router) Kitchen: Play:1 Main Bedroom: Play:1 Living Room and Kitchen are grouped. I've been thinking for a while that it would be really nice to play music from YouTube on my iPhone or MacBook Pro to my Sonos s...

What to get

Beamse17 Trending Lyricist I

Which? Magazine give the Sonos ONE (Gen2) only 44% and add it to the 'Dont Buy' list (along with the Sonos Beam)

Question

Which? Magazine adds the Sonos ONE (Gen 2) the the smart speaker 'Dont Buy' list together with the Sonos Beam. Note to Sonos Moderators: Please publish this post-its a genuine review of your product and I think potential Sonos customers have the right to make an informed decision. Please note that...

What to get

Darryncosta Contributor I

Just curious. What's the general audiophile of Sonos speakers?

I've seen them at best buy and what not, and I know they aren't cheap, but I feel like the cost is mostly about the connectivity and easy of use rather than the audio quality. Is that correct?

What to get

Williams_Nest Trending Lyricist I

SMB2 (or SMB3) support must be supported NOW!

Question

We are writing summer 2019 and still Sonos only supports SMB version 1 for the Music Library share. This is not acceptable. A file share running SMB1 is extremely vulnerable to all the variants of cryptolocker virus that exists today. File share servers (NAS, Windows, Apple OS) can only support o...

Setting up Sonos

randomparity Contributor I

Unable to Control Volume on Sonos Playbar with Sony XBR65X950G Remote

Question

Replaced an existing TV with a new Sony TV and I'm trying to configure the Sony remote to control the volume on a Sonos Playbar. I followed the instructions on the support site (https://support.sonos.com/s/article/3402?language=en_US) but the Sonos doesn't seem to recognize when I press the volume b...

Setting up Sonos

Uselessbay Contributor I

Room set up

Question

Hi, I have 2 play 1s, which I really like. I would like bigger sound, so I've purchased a sub and a beam. I'd like the 2 play 1s to be right and left, with the beam in the middle. Is is possible to do this? Is this a good set up?

Setting up Sonos

samtam415 Contributor I

Can't connect to Play 5 with Google Wifi

Question

my Play 5 Gen 2 disconnected from the network and i couldn't get it to connect back, so i removed it and tried installing everything again. however, the issue i have is once i get to the connect to Ethernet cable part, it will try and say "Not Connected. Your sonos product was not found." I have a G...

Setting up Sonos

Beamse17 Trending Lyricist I

Which Magazine gives Sonos Beam only 49% in a scathing review

Answered

Which? Magazine adds the Sonos Beam the the smart speaker 'Dont Buy' list together with the Sonos ONE (Gen 2) Read the Sonos ONE (Gen 2) review here.- sorry this has already been deleted by the Sonos moderators - surprise surprise Note to Sonos Moderators: Please publish this post-its a genuine rev...

What to get

jsstevo Contributor I

Sky Q Setting with just a Beam?

Question

Hi all, newbie question. I’ve just purchased my first Sonos device, a Beam, and connected it to my Sony KD43XF8505 TV and Sky Q 2TB box. I’m using the standard HDMI cable setup from the Beam to the ARC HDMI port on the TV and HDMI from Sky Q to normal HDMI on TV. All’s working well. Question is,...

Setting up Sonos

pavadebo Contributor I

connecting my onkyo receiver (out) to sonos connect (in)

Question

I want to connect my AV receiver to Sonos. I own a playbar and want to use that for music as well. Since i have a lot of equipment (i need more connections than available on my tv) and i own a record player, my thoughts were to buy a Connect and use the line in on that to connect to Sonos speakers....

Setting up Sonos

tsinger Contributor I

Play 1 w Samsung 8 series TV

Question

I have Samsung 800 series TV with a Samsung soundbar. I have 2 Play 1 speakers to hook up to rear for surround sound. I can play music through my phone, but I can't download the Sonos app on my TV. How can I hook up the speakers on the rear?

Setting up Sonos

sskassam Contributor I

Open concept living room.. need some advice

My wife and I just closed on my new home, and getting very excited to make our personal tweaks. Well I'm in charge of the living room AV setup, and could use some advice. The attached image shows a side view of my living room and where there are existing mounts. The angle of the picture may not show...

What to get

jarancibia001 Contributor II

Play One or Play 3

Hi, I want to put music in my living room, but I need to know which one is better, Sonos ONE or Play 3. Can you help me, please

What to get

ewolkoff Contributor I

Surround Sound Not Working With Amp

I have a Playbar (set as Bedroom TV), Sonos Amp (Bedroom) and a Sub. When I set the Sonos Amp to be in a surround configuration, it seems to set up fine, but nothing plays through the speakers connected to the Amp. TruPlay says it lost speakers when I try to run it. When I disconnect the Amp from...

Setting up Sonos

Bob_m10 Trending Lyricist I

View Log files

Answered

Hi, is there any way to look at log/event files of some type for Sonos? I am not having a problem but curious. I can't seem to find any beyond what is on the About Sonus page. -Bob

Setting up Sonos

GoSt Contributor I

SUB sharing

Question

I spent nearly 3,000 euros on the speakers to find out that for 5 years Sonos did not respond to the demands of its customers regarding the sharing of sub... Great customer care! Thank you Sonos!

Setting up Sonos

KamBarcelona Contributor I

Sonos Multi-room (connect:amp) new app and Logicmachine troubleshootinh

Question

Hi, I have an 8-room Sonos Connect:Amp system connected to the Logic Machine (LM5). After the new update (20190314), I had to reprogram all the rooms with the new app in LM5 which was easy. All seems to be working fine EXCEPT that I have lost my control over individual rooms from LM5. As soon a...

Setting up Sonos

D-Lif Contributor I

Sonos Amp w/Speaker Selector to turn off certain speakers

Question

Hi, I'm installing 2 sets of in ceiling Sonance Sonos architectural speakers to 2 new Sonos Amps to create a 4.1 system in my living room. I want use one of these amps to power a pair of outdoor Sonance Sonos speakers. For the living room want to utilize TruePlay. If I'm watching a movie in the...

Setting up Sonos

dior29 Contributor I

Sonos on vacation/switching networks

Question

Our beach rental has WiFi, and it would be cool to bring a Play1 and have music there. I expect I can get it set up easy enough, but what I’m worried about is botching my home setup. Will my phone forget my home configuration (four speakers), and will I have to completely redo that when I get home?...

Setting up Sonos

Marcus1 Contributor I

Can I support 6 speakers on an AMP?

Question

Appreciate if someone can tell me if I can set up the following with my Sonos Amp (w/ separate Sonos Boost). Quantity 2 - Klipsh AW-650's (Hardwired) Quantity 2 - Bose Free Space 51's (Hardwired) Quantity 2 - Sonos Play 1's I'm trying to zone separate each speaker pair separately and to also hav...

Setting up Sonos

GiovanniHarding Contributor I

New Set Up

Question

I have never owned sonos products and have recently inherited two devices (possibly older models) and am unsure on how to set them up Please advise

Setting up Sonos

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