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Having trouble with your Sonos system in any way? Ask your questions here, and receive answers from other Sonos owners. The more detail you can provide, the better.
Hi - I have an existing system set up at home but am on a long term project overseas and am trying to add a new product using my existing account. The app is prompting me to update my existing products from the home network to the new overseas network. I don’t want to do this obviously as the family use the system at home. Does that mean I have to set up a new account entirely and cannot have 2 different systems in 2 countries on different networks controlled on the same account? Thanks in advance for any advice.
Multiple issues w Napster on Sonos app, mainly:“No connection” error fairly often and without cause “Favorites” list is filled with scores of nonsensical titles and artists (see screenshot). I have no idea how they got there. Even if I wanted to “unheart” a specific track it’s impossible since no such artist/song exists and obviously tapping it leads nowhere. Scrolling to bottom of a long list such as artist tracks, albums, etc, it spontaneously scrolls by itself again to very top. There is NO method I can find to fully clear the Favorites, My Songs, Albums, etc lists which by now are too long t manage.What I have done, all not solving these issues:Deleted then reinstalled NapsterDeleted data and cache of Sonos appTried Napster both signed in or out to my Sonos accountLogged to Napster web page but data there isn’t synced to the Sonos app, so no luck Now, if Sonos is incapable, unwilling, or indifferent to fix a simple music app, then why offer Napster service in the first place and f
Hello…So I see alot of people having problems with sonos arc playing stereo pcm instead of atmos..I watched Batman yesterday with atmos displayed on app and now its saying stereo pcm on app. I haven’t changed any settings or done anything different so I know its set up correctly as far as tv settings..please help as just purchased arc for this ability. Thank you for any help you can provide.
HiI have 2 Sonos Play 1 speakers and I'm looking to buy a vinyl player to connect to them. I see the Pro-Ject T1 mentioned a lot in relation to Sonos ,but I'm not sure if it would connect to the Play1. Any guidance on which vinyl player would be compatible, or anything else I would need to buy to connect them to a vinyl player would be greatly appreciated.Thank you
Hi,I am getting deeper and deeper into the Sonos ecosystem. I now want a better speaker for stereo audio, and have decided on a pair of Era 300s.I was wondering what the best placement for the speakers would be. In the old hifi days, the speakers would be at the height you would be, in listening position, slightly toed in, x cm from the wall, x cm from the corner etc. I know trueplay is designed to compensate for poor placement, but if I start with the speakers as well placed as possible, there will be less work for trueplay to do, Thanks.
I’m looking at running a small cinema club at a local hall near me. I’d like to take my Sonos home theatre there and run from my laptop.Will the Sonos system still sync together when used away from my home wifi? If so, would i still be able to do Spacial tuning for Atmos playback? has anyone tried this? Cheers
System: Arc, gen1 sub, 2 Play 1’s 77” LG OLED Sonos ver 15.10 On two occasions within the last week I have experienced an extremely loud, ear hurting/speaker damaging(?) blast of sound upon start-up from my Sonos system upon turning on my TV I’ve also experienced, on random streams on live TV (Hulu) very garbled dialog, this just started recently as well Any suggestions appreciated
The apartment complex I live in has contracted community/tenant WiFi through WhiteSky. Each unit has a unique password for the receiver in the unit; however, my Sonos PLAY 1 won’t connect to the WiFi.Is there a workaround to this outside of buying additional equipment?
I have listened to The Sound Radio Station on Sonos via Radio.net for a year or so but whilst the station is still visible it now won't play . However , going to the Radio.net website on a computer I can play the The Sound . Assuming it's something between Radio.net and Sonos but other stations still play as usual. Any ideas please ?
As I try to get my three wired Connect:Amp system configured for inter-vlan connectivity, I’ve noticed that depending on which vlan I’m connected to, the app displays one of 2 different “Let’s fix it” messages:Sonos and your mobile device must be on the same network. Let’s fix it Unable to connect to Sonos. Let’s fix itDoes anyone happen to know if there is a difference between the 2 messages as far as what the app thinks is going on? The two vlans are configured identically and each one will control Sonos if the connection is first established using the Sonos vlan and then swapping networks. It seems that some initial “handshake” is not properly configured still, but once open, it stays open…at least for some extended period of time.Any help & insight appreciated!
My Sonos Roam has a weird kind of latency when I connect it to my MacBook via bluetooth. The way it manifests is, whenever I play audio from my MacBook, (let’s say a YouTube video) the source video will freeze for a few seconds, then the video will begin and audio begins playing through the speaker. When I stop the source on my MacBook, the audio will continue to play through my Sonos Roam for a few seconds before stopping. And sometimes, the audio and video can even get out of sync which is very annoying and requires me to refresh the page. Does anyone know why this is happening? It seems like some kind of buffering that I’d like to disable if possible. Cheers
Hi Forum,I have a question about a recent setup change in my Sonos system and signal dropping issues when using SonosNet.My initial setup was as follows:Room L:One Arc Two Sonos One (surrounds) One Sonos SubRoom K:One Sonos OneThe Arc in Room L was wired and worked flawlessly, with no signal drops.I recently upgraded my system to:Room L:One Arc Two Era 300s (surrounds) One Sonos SubRoom K:One Sonos OneRoom B:One Arc Two Sonos One (surrounds) One Sonos SubInitially, I left the Arc in Room L wired. However, I noticed the Sonos Ones in Room B were disconnecting randomly. These are positioned across the wall from the Room L's Arc, approximately 20 inches away.When I removed the Ethernet cable from the Arc in Room L, everything started working correctly. The Sonos app shows excellent Wi-Fi signal for all devices.My system is now working as expected, but I'm curious about why the signal drops were occurring. I would expect SonosNet to provide better signal quality than Wi-Fi. Given the close
Help me Sonos Community, your my only hope! I am having trouble setting up a Home Theatre at my dad's house and I'm needing some assistance. At my own home I'm having no issues. I have my Sonos Playbar (Original) hooked up to my TV via the Digital Optical Cable but when I want to use my Benq w1070 Projector with an Amazon Firestick plugged into the HDMI port I hook it the Projector up to my Sonos Port via RCA Audio Cable and feed the sound to the Sonos Playbar via Line-In on the Sonos App. I've attempted the same set up at my Dad's using his Sonos Beam and his Benq w1050 Projector with an Amazon Firestick plugged in to the HDMI port but it's not working. The sound instead continues to come through the Projectors internal Speaker. We managed to get it to work one evening but after turning off the system and coming back the next day the sound was back to coming through the Benq w1050's own internal speaker. How can I get this to work or is there a better way? Any help would be greatly ap
Happy Friday! I am hoping you can help me as this is driving me nuts :)I have a Sonance (BestBuy) 6.1 system setup and have 2 in ceiling speakers on the patio that are connected to my Yamaha receiver RX-A870 zone 2. I purchased a Sonos “port” per the recommendations of Sonos so i can use the sonos app to control my patio speakers and to “group” the patio speakers to the Sonance 6.1 system. I have connected my Sonos port Via Coaxial cable to my Yamaha receiver Coaxial Audio 3. I turned on Zone 2 and tried to get the patio speakers to play through the Sonos app with no luck. How do I get this all to work? Thank you so much
Before ordering the Pro-Ject T1 Phono SB turntable I spoke with Sonos customer service and was assured that I did not need additional components to connect to my Play 5 2nd get speakers. After unpacking and setting up my turntable I discovered this is no the case. What components do I need to connect it wirelessly to my Play 5s. Customer service has been of no help.
Hi allI have a very simple setup:Samsung UE65JS9500L Apple TV (Gen 4) Sonos ARCI typically only use the Apple TV remote to switch on and off my Apple TV and control it. I only use the Apple TV to watch things.Now, seldomly my TV switches on when I turn on the Apple TV. But, my TV *always* turns off when I turn of the Apple TV.So somewhere something is not correct. Any ideas?Thanks!
Bonjour, Depuis des mois, Alexa dont la langue dans l’App SONOS est pourtant bien réglée en Français sur toutes mes SONOS, m'annonce mon FLASH QUOTIDIEN en anglais.Ce même flash quotidien lu par une Echo Amazon est bien annoncé en FrançaisQue faire ? J’ai réinitialisé mes SONOS plusieurs fois dans l’année mais rien n’y change.Sont-ce les serveurs de SONOS qui me bloquent ?
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