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Get help and assistance with your Sonos system

Having trouble with your Sonos system in any way? Ask your questions here, and receive answers from other Sonos owners. The more detail you can provide, the better.

26836 Topics
S
Sunflower22Contributor I
posted in Portable speakers
don demarco

I have 2 roams bought in usa 1 is located in uk home and other in spainish home the rest of my sonos i gen 1 ….My problem is the drop off is horrendous in both locations so is there an issue with the roam or is ther somthing i can do to stop it….also while im here i feel that after a short time if i paired roam to tv it resets and have to group every time again is there an answer

1
Ken_Griffiths
1 year ago
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Sj84Contributor I
asked in Home theater
sonos beam

Bonjour j'ai un vidéoprojecteur et j'aimerais mettre la barre de son au dessus de l écran de projection, pour vous cela peut il rendre un bon son  Moderator edit:Google Translate-Hello I have a video projector and I would like to put the sound bar above the projection screen, for you can this produce good sound

1
Corry P
10 months ago
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AlegroveContributor I
asked in Controllers and Music services
new android app

since installing the new android app my system wont let me change music source or station.  A window pops up saying something went wrong.   My system still works with the ios app.

0
A
4 months ago
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User126396Contributor I
asked in Controllers and Music services
Missing Stations

I have ‘upgraded’ to the new app version and after several attempts I have managed to get my system operating again. However, when I am trying to add content I can find what I want. For example, I want to get Absolute Radio back but I don’t have the option when I’m looking for stations. Any ideas how to get it?

0
U
5 months ago
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Gilbert06Contributor I
asked in Speakers
connexion ko

Bonjour à tous, depuis hier l'application sonos ne reconnaît plus mes sonos one et arc. Des idées ? Merci pour l'aide  Moderator edit:Google Translate-Hello everyone, since yesterday the sonos application no longer recognizes my sonos one and arc. Ideas ? thanks for the help

1
Corry P
1 year ago
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Kim chiContributor I
posted in Speakers
sonos play five gen2

Sonos Play52 2G device is broken Can I get this product

1
K
1 year ago
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Ti ChouContributor I
posted in Speakers
impossible de me connecter en airplay avec itune sur sur haut parleur player 5 2eme génération

Bonjour,impossible de me connecter en airplay avec itune sur haut parleur player 5 2eme génération

1
G
1 year ago
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RockymaiviaContributor I
posted in Home theater
Arc popping randomly after 3 years

Hi team,After 3 years of daily use my arc began popping today. I had to hard reset my TV and ever since the popping noise comes and goes.I’ve reset the arc and have not changed any settings on my Sony A90j. Any thoughts on potential solutions?

1
S
4 months ago
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Luis A.Contributor I
asked in Components and Architectural
Conexiones con Port

Tengo Port y lo he conectado a un giradiscos. Mi pregunta es si puedo también conectar un reproductor de CD al mismo Port y cual sería los cables de conexión. Gracias

2
L
9 months ago
D
DickyWilkoContributor I
asked in Controllers and Music services
Can't connect to Play 5 on my Mac

I can’t connect to my SONOS Play 5 via the desktop Mac app, but both iPhone and iPad connect without any issues. Do I need an updated desktop app, or this something else?

1
D
1 year ago
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jpbenoistContributor I
asked in Advanced setups
Sonos balance des radios en vrac sans critère de tri

C’est incroyable. Au lieu de permettre un tri, même minimum, toutes les radios sont données en vrac, sans aucun classement, sans possibilité de recherche. Qu’il y ait au moins une organisation par exemple géographique, les radios françaises, italiennes, etc. permettrait de s’y retrouver facilement. Comme par ailleurs non seulement on paye l’équipe sonos, mais en plus on se fait polluer le cerveau par les publicités que sonos ajoute, peut-être faut-il envisager de changer d’équipement. Moderator Edit - Translation by Google:It's incredible. Instead of allowing even minimal sorting, all radio stations are given in bulk, without any classification, without the possibility of searching. That there is at least one organization, for example geographical, French, Italian radios, etc. would make it easy to navigate. Since not only do we pay the Sonos team, but we also have our brains polluted by the advertisements that Sonos adds, perhaps we should consider changing our equipment.

0
J
5 months ago
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peter sabourinContributor I
posted in Controllers and Music services
Spotify search gives wrong options on PC and Mac controllers

It is correct (i.e. the same as the spotify website) on our phones (and on CR200s). On the Mac S1 controller, it is a random bunch of options like “Listas populares de los 80” and “Discover more from David Bowie”. Different again on PC S1 Controller e.g. “Meer van wat je leuk vindt” and “Vos mix preferes”. Have un and re installed controllers - no change. Grateful any help to resolve. Thanks.

1
controlav
1 year ago
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DukeyContributor I
asked in Speakers
connecting to sonos one from tablet

How can I change the name of my Sonos one speaker, it was just living room but now my streaming is going to the Google nest, I am trying to set my Sonos one up to receive music from you tube, thank you.

1
Airgetlam
11 months ago
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NcgContributor I
posted in Home theater
syncingb

I can't sync my sonos surround sound to the lips.  

1
N
11 months ago
F
Fishguy622Contributor I
asked in Home theater
Sonos Solar remote Guide button issue

All the buttons on my Solar remote work except the guide button unless I’m only a couple feet away from the tv. All the other buttons work from the couch but that one, I was sent a replacement remote but it does the same thing! 

2
F
8 months ago
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Josef.r.millerContributor I
posted in Controllers and Music services
IOS App update

It looks like the ability to add music to a queue instead of just replacing the queue has disappeared with the latest iOS app update. Am I missing something? I don’t see “play next” either.

1
buzz
5 months ago
controlav
controlavMaestro
posted in Controllers and Music services
Suggestion: add Parental Control option to services list page

The Services page at https://support.sonos.com/en-us/services is very useful, but could you please add a “Parental Control” option so it is easy to se which services support that on Sonos?

1
Sotiris C.
9 months ago
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SENDOContributor I
posted in Portable speakers
power on tone required

This is a wish for the Sonos Roam.there is a tone for power off.It would be good if there was a different tone for power on.

1
Corry P
1 year ago
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Zachary1335Contributor III
posted in Speakers
play 1's connect and then i lose everything else

I have recently changed Internet provider and swapped everything over. However, I have playbar, various play 1's all work OK. I have 2 play ones that when I connect them I lose everything else, any ideas please?

1
G
11 months ago
A
AlwenluniContributor I
asked in Speakers
arc connection issue

I can not re connect my Arc

0
A
5 months ago
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juju91700Avid Contributor I
asked in Components and Architectural
sonos connect amp

bonjour a tous puis je connecter un sonos connect amp sur entree locale et faire jouer cette meme musique en groupant un deuxieme connect amp sans latence pour les faires jouer dans la meme piece?

1
Ken_Griffiths
10 months ago
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RinoCiacciaContributor I
asked in Components and Architectural
Sonos amp update issue with logon

Hi , My sonos amp needs an update however  when  start the update in the SONOS amp I get  “The system oner must be logged in” message .    I have try all of the recommended solutions  now of which   have worked.    Any suggestions ?  

0
R
4 months ago
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JTWhiteContributor I
posted in Controllers and Music services
Sonos starts and stops only on XM

Sonos starts and stops only on XM reauthorized XM deleted and re-added the apps powered down and back on the whole system till starts and stops only on XM

1
Jamie A
10 months ago
P
PokContributor I
posted in Speakers
Reconnecting a sub bass speaker

  

1
Airgetlam
10 months ago
E
eyupContributor I
posted in Controllers and Music services
Feature Request: Bigger volume slider on Sonos Controller for Mac Desktop

I rarely move the volume control out of the leftmost third of its range, often struggle to get a volume level that suits.There’s space to make the volume control slider much bigger. This would allow much finer-grained control of the selected volume.You might consider making it less linear as well - a large movement at low volume changing the volume more than the same movement at high volume.Thanks!

3
Airgetlam
1 year ago
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