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Want to talk about something that doesn't fit any of the other categories? This is the place.

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Mr. T
Mr. T
answered this question

What formats can I play on Sonos?

Sonos can play upto 24/48See Supported audio formats
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AjTrek1
AjTrek1
started this topic

Sonos Pro Tip: Upgrading/Changing iPhones

HelloI had meant to post this 3 years ago when I upgraded to my iPhone 12. Well the time has come to upgrade to iPhone 15. The best way to m...
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2132 Topics
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Gman2018Avid Contributor I
posted in General feedback and conversation
Why no levels or numbers on volume?

Ok.  So I love my Sonos equipment.  I have a Playbar, 2 One SLs, a Sub and a Play 5.  I have the Sonos App on my phone and on my mac.  Yet NOWHERE in Sonos do they have a marker or gauge for volume level?  Why is this?  There is only a vague slider.   The importance of having hash marks or even numbers on volume really helps to know where you have preferred volumes in rooms.  Perhaps I like my play 5 generally at level 6, but on more quiet nights I prefer level 2.  Or maybe I like my playbar usually at level 3.  Why is there no marker at all for volume level?    Even better would be if you could have presets.  You can simply select all rooms to jump to their preset volumes.  These sometimes change when you are playing movies vs music.  Or when you need not upset neighbors.  It would be great to have markers.    Does this function exist?  It seems so basic.  Even stereos from the 70s had some marker to denote volume that was more recognizable, other than a general slider.   Thanks.

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pwt
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plein21Contributor I
asked in General feedback and conversation
Storytel

Are there any plans to add the audiobook service Storytel (storytel.com) for the Sonos system?

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retireditContributor II
posted in General feedback and conversation
Control4 to Sonos

I moved into a house that has speakers in all the rooms that are controlled by a Control4 system. I dislike the idea of having to call for Control4 support every time I want to do anything (e.g., play music from my PC hard drive, etc.). Has anyone replaced a Control4 system with Sonos? What issues did you encounter and was it worth the effort and the money?Thanks

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buzz
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MusicMan59Contributor I
posted in General feedback and conversation
What just happend with the "New SONOS app"?

I just wished I consulted the Community BEFORE upgrading to the NEW app (which I would have postponed until the SONOS dev came back to reality...). I am all for changes, fixes and new features (fixes and new features, in that order and not new features over fixes… spend time fixing existing problems before throwing more features into the mix).When comparing moving from Sonos S1 to S2, THIS upgrade is a disaster (it did cross my mind that SONOS pushed the BETA version of the apps instead of the final tested version...). What happend to the TuneIN stations preset, art covers, alarm set-up? The email we all received about 2 weeks ago did not mentionned any of this for existing users. I just hope SONOS will react to all the comments about this upgrade and provide a way to return to the previous version, until the new version is acceptable.

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AWD-901Contributor I
posted in General feedback and conversation
New app is terrible

Don’t upgrade to the new app! The UI is not intuitive and functions that I used, like the sleep function are gone. It’s difficult to play from a streaming service. Couldn’t believe that things could get worse, but they have. The first few years of using Sonos were great, but the last couple of years have been plagued with problems. Don’t understand how they expect to sell products when the app is so flaky and you need to use it to play anything. They should have done more user testing before going live.

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Kho Kian Hoe 01Contributor I
asked in General feedback and conversation
Suddenly cannot find AirPlay on sonos move

I was using Sonos move for almost one month, before the problem, I had use airplay function and there is no problem at all. But yesterday, i can’t find the airplay on my device even thought I didn’t change my Wi-Fi password or using another wifi (ps. Wi-Fi functioning well). Fortunately, I still can use Bluetooth for playing music. So what is happen is happen to my sonos move and how should I solve the problem?

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Belly M
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amun
asked in General feedback and conversation
Slow moderation

Why is moderation so slooooooow? I tried to post something (I think) a couple of days ago and it's still not there.

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Airgetlam
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Tyler Amey-LegaultContributor I
posted in General feedback and conversation
Dolby Atmos via AirPlay for the Era 300

Please update the software so we can get Dolby Atmos via AirPlay on the Era 300. I was about to return my Era 300 because getting Dolby Atmos through the app was too much of a hassle, but when Apple announced that it would be available through AirPlay with iOS 18, I decided I’d keep it. But after a few weeks with iOS 18, I’m disappointed to see my Era 300 cannot get Dolby Atmos through AirPlay. 

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MoPac
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thirdprizeEnthusiast I
asked in General feedback and conversation
Will sonos fix it working with wifi extenders?

Got a new Wi-Fi setup.  There is a router and extender all with the same network name.  Works fine for tablets, etc.  Three Sonos are near the router and one is near the extender.  the app can usually connect to one version of the network or the other but has trouble finding the Sonos devices depending on which network it uses.  I would have thought that was a fairly standard set up these days but it looks like Sonos struggles with it.  Are they likely to fix it?

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ratty
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81palingContributor I
posted in General feedback and conversation
Are any Sonos products manufactured outside of China?

Sonos is promoting their corporate environmental credentials but, it appears I can't buy a Sonos product made in a state that has global leading environmental credentials, why?

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melvimbe
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Username54345Contributor I
posted in General feedback and conversation
Are you people crazy?

I tried to use my sonos just now (I have guests over) and I had to jump through hoops just to make it work (was working fine last week) needed create new password, re-enter email, etc. I just want to play music!! Any more of this, and I think I will seek resolution via my local consumer affairs organisation. (I'm talking refunds due to the device not being fit for purpose).

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StowmanContributor I
posted in General feedback and conversation
Music Library Folder Issue Solved After Recent App Update

The recent (2024) update to the Sonos App left the S2 app on my laptop computer, but deleted the definition of the Music Library Folder. I repeated got Error 913 when I tried to recreate the path to the folder. Sadly, the update did put the new app on my iPhone and the interface is a mess. But it cannot access the Music Library either, although my various Music Services work.I did an online Live Chat with Sonos but after learning that the new app needs SMB V2 or V3 (Server Message Block). I was told how to turn off version 1, but not how to add SMB V2 or V3. The problem was not solved. So that’s the first issue - you must have a correct version of SMB to support the new iOS app. It may be related to why I could not recreate a Music Library folder too.Here is a short 3 minute video that show you how to update SMB protocol to version 2 using PowerShell. After several more unsuccessful attempts to chat live, I gave up and waited an hour on the phone to talk to a Sonos rep. That person was

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steveFTC
posted in General feedback and conversation
The forum is worse than before

I didn't think it was possible to make this customer forum worse but you did it. So much wasted space. Too much scrolling. Did I mention all the wasted space? Especially at the top. Also, I typed in to search for something and it doesn't let you sort by date. Just whatever it deems relevant. I got something from 9 years ago near the top. And it's no longer relevant today. Steve

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ThomassEnthusiast I
asked in General feedback and conversation
Forced APP update following latest Desktop Controller update (Build 80155014)...

What on earth have you done now? My Windows Desktop Controller indicated an update and I carried this out and assume it’s made some firmware changes to my speakers and now I can no longer use S2 16.3 app as it just states this with no functionality: I have retained using the old app as IT ACTUALLY WORKED unlike your failed new 80 version.HOW DO I CONTINUE USING MY SYSTEM AS I WANT TO WITHOUT LOSING ALL FUNCTIONALITY???

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Sizzlalova
SizzlalovaTrending Lyricist I
posted in General feedback and conversation
Life Expectancy

Ok Peeps,  I am new to the Sonos game (as of this past year) and inept when it comes to “tech”.  So far, I have been VERY happy with Sonos!  All I have (atm) are 3 -Sonos One SL’s.  2 of which I have set up as a stereo set and 1 stand alone.  I love the simplicity and sound quality.  What I’m nervous about is all this talk of Sonos “bricking” my (soon-to-be) old equipment.    My plan was to invest heavily in more equipment over the next year or so.  A Port x 2, Arc, Subwoofer, surround and outdoor alone looks like it will set me back around 4K or more.  My question or point is this- will I/we regret this in the future as our equipment becomes outdated?  It’s funny because at heart I am a cheap skate but I don’t have issues SPENDING on things I care about.  But, when I spend REAL money on something I care about, I expect it will last.   -life expectancy of quality speakers 20-100 years!-life expectancy of a Sonos purchase...TBD  I would LOVE to hear other people’s thoughts on the subjec

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Nos SONOS
Nos SONOS
posted in General feedback and conversation
Communauté française dissoute

Bonjour à tous les francophones, Nous avons encore passé une étape : nous, possesseurs de produit SONOS n’avons plus de forum dans notre langue. Vous allez me dire, effet « Covid », restriction budgétaire, … mais SONOS n’a pas pris la peine de remettre une section Française … quand à récupérer les anciens posts des forums européens, mis dans des dossiers « fourre-tout », on comprend vite qu’il n’y a plus que des « programmeurs » au commande de la marque. La politique de ces deux dernières années étaient déjà désastreuse, mais là, vous avez encore franchit une étape : plus de considération pour vos clients actuels, les anciens étaient déjà bannis par vos MàJ très sélectives.Mettre en place des programmes « Upgrade » pour des produits dits musicaux et non informatiques, c’est clairement une politique « d’obsolescence ».  Il y a encore quatre ans, j’étais un ardent défenseur de la marque ... vous ne méritez aujourd’hui aucune estime : d’ailleurs dans les communautés multimodales d’aujourd

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Nos SONOS
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KingofturksContributor I
asked in General feedback and conversation
app defaults to wrong speakers when changing music selection

So the latest update is terrible. I have a Sonos beam and 2 satellites in the living room and a Sonos move 2 in my garage. The system in the living room is for movies and tv and I hardly ever use it for music. I listen to music in the garage as that’s where I work. In the new app , when I go to play music it defaults to the living room. So I have to change it to the garage. No biggie. Problem is that while listening to music in the garage, if I decide to change channels or genres it automatically defaults back to the living room instead of staying with the move 2 that was already playing music. Is there a way to change the default speakers to the move 2 and not the living room system? 

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Airgetlam
Dogdad
DogdadHeadliner III
posted in General feedback and conversation
SONOS has better warranty elsewhere….go figure

Reading some topics here in the SONOS COMMUNITY site and ran across Sonos speakers going dead in a short time with only a 30% discount offered on a replacement. Here in the good old USA, we get a whopping 12 month warranty. However, across the water, they get 24 months. So the question arises , why doesn’t the customer here get the 24 month warranty also. 

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GuitarSuperstarLead Maestro
posted in General feedback and conversation
Sonos CEO Patrick Spence Steps Down

What are everyone’s thoughts on this? I believe it is a good decision that will help regain the trust of current and potential users.https://www.theverge.com/2025/1/13/24342179/sonos-ceo-patrick-spence-resignation-reason-app

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Freewheelin JackAvid Contributor I
asked in General feedback and conversation
How do I change my username?

Can't see any way to do it.

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ClarkE
ClarkEAvid Contributor I
asked in General feedback and conversation
New Sonos Move turns itself on and drains battery

Why does my Sonos Move turn itself on? I use it sparingly, but often notice that it is not “offline”, even though I don’t intend to use it.

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Ryan S
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GuitarSuperstarLead Maestro
posted in General feedback and conversation
2024 Sonos Product Releases?

A very interesting article was posted today from Bloomberg about Sonos’ 2024 (and beyond) product releases. It includes headphones, a set-top box, a new Roam, a new sound bar, and more. Here is the summary by Engadget (because of the Bloomberg paywall):https://www.engadget.com/sonos-long-rumored-headphones-will-reportedly-arrive-by-april-2024-195833525.htmlIf this is accurate, 2024 will be an exciting year for Sonos.

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Airgetlam
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mwisemanEnthusiast II
posted in General feedback and conversation
New Spam

I suspect these aren't legitimate. ;) Links removed by Moderator. and more...

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Airgetlam
AjTrek1
AjTrek1
posted in General feedback and conversation
Why No WiFi Integration for Sonos Ace Headset and One More Point (IMO)...

HelloA lot of people are disappointed that the Sonos Ace headset is not WiFi capable to allow full integration into the Sonos ecosystem. Well, there is a very good reason as to why they aren’t. Below are links to two (2) very well-respected platforms that tell the story as to why the Ace headset does not incorporate WiFi. The first source (Reddit) gives their own plausible explanation while the second (The Verge) seemly has had an actual conversation with Sonos which can be captured at the time interval indicated.After reading/listening to the explanations you should have no cause to continue to berate Sonos for not making the Ace Headset fully compatible with its ecosystem. Your only decision should be if you do or do not want to buy them. If you want to factor in the S2 App situation that’s your decision as well. That’s it...plain and simple.However, some of you are like a dog with a bone and refuse to let go. Almost to the point IMO you seem to relish in the fact that there is an is

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Bumper
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musicatoContributor I
posted in General feedback and conversation
Feature Request: DJ Mode

When listening to music with friends, we will all take a turn at putting the next song on. Sonos is a great way to do this. The features of "Play Next", "Play Now" or "Add to Queue" is perfect EXCEPT that people too easily accidentally hit the "Play Now" button and then it ruins the flow by stopping the current song. Perhaps "DJ Mode" only allows for Play Next or Add to Queue to prevent the accidental cancellation of a playing song. Adding a collaborative feature where multiple people can add to the playlist but only in turn would be really neat. It would turn it into more than just background music and make it a game or the focus of a listening party. It would be forcing people to be more interactive with the music. I use to make this mandatory when hosting. lol Just an idea. What do you think?

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Chris
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