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Want to talk about something that doesn't fit any of the other categories? This is the place.

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Mr. T
Mr. T
answered this question

What formats can I play on Sonos?

Sonos can play upto 24/48See Supported audio formats
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AjTrek1
AjTrek1
started this topic

Sonos Pro Tip: Upgrading/Changing iPhones

HelloI had meant to post this 3 years ago when I upgraded to my iPhone 12. Well the time has come to upgrade to iPhone 15. The best way to m...
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2125 Topics
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WarriorsContributor I
posted in General feedback and conversation
Deleting use of iPhone and iPad playback

So....just got notice that I will soon not be able to play music stored on my phone. BS. Looks like I need to subscribe to music services. Sonos made a deal with them to force subscriptions? Last Sonos I will buy!!!!

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RailstudContributor I
posted in General feedback and conversation
Worse Beam Audio after Software Update

Five (5) seconds before the update was completed, my rich audio quality suddenly became the sound of a cheap speaker. Even running through the set up procedure, I couldn’t restore to my original great sound. No excuse that the SONOS software engineers would come out with a update that so dramatically changed the audio performance. Any suggestions for improving the beam overall frequency response and dynamic range?

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Airgetlam
AjTrek1
AjTrek1
posted in General feedback and conversation
Era 300/100_Stuff

HelloI have a few things to “unpack” in this post regarding the following:Sonos Era 300 Stand vs. Sanus Era 300 Stands (static and adjustable) Setup of Sonos Era 300 stands with Era 300 speaker Era 300 Speaker in stereo pair vs Five stereo pair My opinion as to why the Era 300 has no center channel in surround mode Era 100 vs Sonos One (Gen1/Gen2) Era 100 designation in System > About My System when connected via EthernetSonos Era 300 Stand vs. Sanus Era 300 Stands (Fixed and adjustable)The Sonos Era 300 Stand is an engineering marvel. The assembled height is perfect (IMO) for the vast majority of installations when the Era 300’s are used as surround speakers (and when they are used as a front stage stereo pair).  There’s a lot of Calculus engineering principles employed to achieve a minimalist design that balances a 9.85 lb., ( 4.47kg) speaker on a 37.634 in (956 mm) pole. The stress points obviously zero out which allows the massive speaker to float; as if no external support is u

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castallaLocal Superstar
posted in General feedback and conversation
Dumping your Sonos system? Alternatives?

So, you're dumping your Sonos devices... What alternatives are there?  (OR. Install LMS - LYRION MUSIC SERVER - and keep your existing speakers as LMS endpoint players) 

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WinhContributor I
posted in General feedback and conversation
reclame op de sonos app

Wat een slechte stap van SONOS om nu de app met een reclamemelding op te starten.Julie timmeren genoeg aan de weg  De SONOS app gebruikers hebben hebben minimaal een SONOS product en weten dus wat het is.  kortom stop hier mee.

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KJAMContributor I
asked in General feedback and conversation
Lost access to songs, playlist option and Spotify

Hi, I have just changed my WiFi network and re set my Sonos. I now have no access to any music whatsoever. The playlist option has disappeared and if I type in a song, artist etc, there is nothing! What have I done and how can I solve issue ?

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Allan BContributor II
posted in General feedback and conversation
Connectivity is absolutely shocking.

I’m at the end of my tether, I’ve supported Sonos for a while now with 13 speakers in my house Play:1’s so a few years old but I have never ever been able to open the app and play music where I want to, I’ve lived with this for years hoping it would be sorted. It is absolutely frustrating. I have a long house and WIFI doesn’t reach end to end so I adopted for a SONOS STP wired network but it’s useless. “Cannot connect to device”; “The device cannot be found”; “unable to add to the queue”; The list goes on … all I want to do is open the app and play some music when I want to, can it be that hard? That’s what I signed up for when I bought the system?  I have looked at the network matrix in my browser and everything is “Green” or “Yellow”, no bad connections at all.  Instead I end up re-booting router and speakers and after an hour I’ve lost the will to live and my guests are pi$$ed off. The only solution in the online help seems to be restart everything which is frankly not an acceptable

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KirbydogContributor I
posted in General feedback and conversation
who are sonos competitors i can change to

Done with sonos. Someone tell me who i can use instead. There must be competition that teats customers fairly. 

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MrChefDaveAvid Contributor I
asked in General feedback and conversation
RSS feed of all posts

I subscribed to the old community via rss everything just appeared , (Shrook) I subscribed to and read the posts that interested me. However now it seems that I have to have an issue or a question and then try to find the answer. Is there a way I can get all the posts like before hopefully via rss? Thanks

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Trad99Renowned Enthusiast II
asked in General feedback and conversation
Please can we go back to the old app

I’ve been struggling with this new app for two hours now. So many things are missing or difficult to use compared to the old app. Please, can you continue to make the old app available for people who still prefer to use that one. I was fine with that app, and would like to revert to using it. Please give us a way to do that.

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AndyK55Contributor I
posted in General feedback and conversation
Why is the Sonos App so bad?

It just never works - does anyone else have the same problem ?

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spongaContributor I
posted in General feedback and conversation
Can't turn the mics on on a pair of Play One (Gen 2)

I can't turn the mic on on a pair of Play One (Gen 2) speakers. The mic light is not on and no amount of poking, swiping or stroking of the mic logo will get it to turn on. My system has 2 other sets of paired Sonos One (Gen1) units hooked up to it through a Boost plus a Beam paired with two Play 1's. There's a pair of Play-5's on the system too and I'm wondering if there's a conflict??? All the other units fitted with mics work with Alexa ok, just this latest set doesn't. I've removed the speakers from the system and started over again with connecting them (several times in fact), with no joy. In all other respects the speakers work fine regardless of whether I use the Sonos app or the Alexa app. This pair just won't respond to voice commands.

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Ryan S
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vkerzman
posted in General feedback and conversation
Windows 10 Controller

I purchased the Sonos Speakers because of the ability to enjoy my music on the Sonos speakers. Well, that is not happening and I am not happy right now. This posting is for those who have Sonos.com speakers. I have recently attempted to download the Windows Controller for my desktop. It states that it can't find the existing version of the music. I have uninstalled the application and reloaded the application. I was reading in the Sonos Community that this has been happening for a while now. So my question to Sonos, if the controller isn't working correctly why do you still have the application on your website. Looking at your Board of Directors, you have a pretty smart team, so why hasn't someone come up with the fix. So if you are having the same problem with the Windows Controller, don't waste your time on the Sonos Community, take it right to the top. Send an email to Patrick Spence, CEO, Patrick.Spence@sonos.com Also, copy your letter to the investor relations Inve

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PaulJonesTrending Lyricist I
posted in General feedback and conversation
I used to love my Sonos - Privacy complaint

I have advanced multiple sclerosis and depend on a wheelchair to get around. When I bought several pieces of Sonos kit a few years ago, they freed me from having to put on records or cds and gave me freedom to listen to all my music in exquisite quality with a few taps on my phone without getting up. Casting is such a joy for people in my position. Sadly now Sonos have ruined that experience by turning its back on its existing user base. Now we have to register our products, agree to their version of privacy and wait patiently while they consign our existing kit to obsolesence. They even admit this: https://www.zdnet.com/google-amp/article/sonos-accept-new-privacy-policy-speakers-cease-to-function/ Thanks Sonos

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Rodeoman
RodeomanContributor I
posted in General feedback and conversation
Apple TV 4K and sounbars. No surround or Dolby Atmos

I have found that the Apple TV 4K is not really compatible with sound bars. I can get stereo sound or PCM only. I called all the parties involved and I think the Apple TV 4K requires a firmware update possibly even Sonos needs one also. I am working with Apple and Sonos and hope to hear of a firmware update that will resolve this problem. It works fine with Roku.

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George GardinerContributor II
posted in General feedback and conversation
Complaint to the UK ICO and referral to the Dutch Data Protection Authority

In my personal capacity but drawing upon my knowledge as a data protection and privacy lawyer I have made a formal complaint to the UK Information Commissioner's Office on a number of grounds relating to SONOS's privacy policy and its processing of personal data. SONOS has both misapplied the GDPR and avoided provisions of it in enabling an unacceptable level of harvesting of personal data. In summary SONOS erred in law, in my opinion, in permitting its legitimate interests (some of which are fairly generic) to override the rights of data subjects which is wrong (the rights of data subjects come first as a general rule). SONOS has also intentionally embarked on a process of changing its ecosystem from stand alone use to one that forces the user to accept an intrusive and unnecessary level of linking of SONOS units to activities. It is impossible to not accept SONOS's updated privacy terms and terms of use because the update procedure forces you to do so. For example, you cann

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shaggy9966Contributor I
posted in General feedback and conversation
Pin code to activate.

I have sold sonos for many years. I find that my self and other installers that I spoke to can no longer sell the product. The idiotic pin code requirement for activation and having to update each unit as it is added to the system siply make the product too onerous to install.As a regular consumer having to deal with one pin code on a speaker this may not be such a big deal. But as a professional putting in 8, 12, 20 + of them at once that are installed in a rack, it simply doesnt work. You have to label each unit prior to install with the mac and pin on the front which takes a lot of extra time, it also looks bad in a clean rack. Then you have to activate each one and run the update on each one as you add it instead of all at once after they are all added. You have turned a simple job into 15-20 minutes for each unit.Now when I talk to clients and Sonos is brought up I explain how I had whole batches of connects go bad nearly all at once  I would install 18 in a job and 18 months late

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DBC1Contributor I
posted in General feedback and conversation
SONOPHONE APP IS BETTER

After waiting now over two months for Sonos to solve the app problems there is a solution!Try the Sonophone app from apple. It’s great. Not all features of the Sonos app but it works!  No lagging on volume and track inputs. No speakers turning on and off randomly. The frustration of the new Sonos app is gone.  Enjoy

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djnovaContributor II
posted in General feedback and conversation
Weird bass phenomenon with a stereo pair

I've noticed something interesting about the sound from my stereo pair, and I was curious if anyone else has experienced it. I have a pair of Play:5s, and I've been using TruePlay from the start. The sound is pretty great overall, but my only complaint is the bass. It's concentrated in one spot of the room (specifically, when you're sitting on the couch) and we get excellent lows...almost skull vibrating. But if you stand up and take a step to either side, the bass completely disappears. It's like standing in front of fire hose when you're on the couch...but if you move a few feet, the bass misses you completely. I'd rather hear consistent bass all over the room, even if it's less intense. Is this a TruePlay issue? Am I crazy?

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DmanContributor I
posted in General feedback and conversation
Woo Hoo First Post Ever

So what do I win? 😃

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RP1971Trending Lyricist I
asked in General feedback and conversation
Release of Sonos update (6/4/24)

I noticed this morning that Sonos had released a new update to the app but decided I would read through the release notes prior to installing since the last update burned us all.  What I found truly amusing was that the provided this note when addressing local library connectivity - Improved local library connectivityAre we to imply that they “fixed” what they broke? Or are they simply trying to play semantics and not admit they screwed up?

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AquasContributor I
posted in General feedback and conversation
Sonos offer ´Apple gift card with purchase at Costco

Do any one having a terrible time with the Sonos form to get the Apple gift card $50. No matter what l do (photos of the bill and the Sonos Beam bar) it refuse my formAny one with ideas ????

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Alan-64Contributor I
posted in General feedback and conversation
Full Equalizer?

I have several new Sonos speakers (including the new Era 300) and notice that the ‘S’ and ‘T’ sounds in several songs sound very thin and ‘tinny’ (almost like coming from ‘cheap’ tweeters).What I’d like to do is turn down the treble a bit (highest highs) without losing the mid-range frequencies.  Therefore, instead of just two sliders (Bass & Treble), I’d like to see no less than five sliders (Bass, Lows, Mids, Highs, and Treble).  I suspect doing this would be fairly simple to code into the app and would resolve tonality issues for many Sonos users.Sonos could go one step further and allow users to save a few profiles for different types of music (perhaps as a future update)...

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pmantosContributor III
posted in General feedback and conversation
Suggestion : Password Reset

The SONOS Website has a feature to reset your password. After doing so, yo get a "Success" page that says to Login to you sonos account. However, there are no links nor menu item that takes you to where you may login. You have to type into your brower's address bar to get to a place that has a login link. Please add a link.

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bogusindividualContributor I
asked in General feedback and conversation
Sonos on Discord

I see the question was raised 2 years ago and asked again 1 year ago. I’d like to refresh the question: Are there any plans to integrate Sonos and Discord?Reason for my question: I’ve connected with a group of friends with similar interests over Discord, and we now have music streaming parties where one of us will stream something through Relisten on a web browser, and we all listen in the audio channel with mics on mute. I’d like to be able to play what I’m playing through my Sonos system with the app (saved playlists, music library, my spotify account, etc.). I’ve already got it set up to play the streams over the house system (laptop connected to TV connected to Amp). However, to stream from my own library, I have to use Windows Media Player. Discord does show Sonos as an option when I share my screen for a stream, but when chosen it just displays to them what it’s playing to me without sound because the app is not actually playing on my PC. I know this is oddly specific, and I thin

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Airgetlam
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