Windows 10 Controller

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Only fools don't change their minds. Let's hope someone who makes decisions listens to... their own customers.
omartin2010 wrote:

Only fools don't change their minds. Let's hope someone who makes decisions listens to... their own customers.

What a silly statement. Am I a fool if I don't change my mind about the hazards of walking in front of an oncoming train? Similarly, why are Sonos fools if they don't change their mind about something they have researched and found not to have any justification compared to other implementations that have a greater impact on sales, such as voice control and/or direct streaming from 3rd party apps (both of which relegate the Sonos app, Windows based or not, to secondary status)?
Indeed. When taken out of context.
omartin2010 wrote:

Indeed. When taken out of context.

Context or not, I'm quite sure Sonos knows 100 times more than either you or I about the needs and wants of the vast majority of their intended market. Stomping one's feet is not going to change that.
I thing the issue is not to have a UWP windows 10 app. The issue is the current state of the windows controller. It is slow, ugly, not touch friendly and looks like a 20 years old app with too small characters and boutons (in my 12' Surface pro). Many desktop apps are nowadays touch friendly and smooth.
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There are many choices of UWP Sonos apps in the Windows Store. They are designed for touch and many run on the Xbox and Hololens too. Try them.

It is clear that the two official Sonos desktop controllers are in legacy mode for Sonos, all focus is on the two mobile controllers, I assume based on simple statistics.
Which one do you recommend? Phonos do not seem to be very active anymore.
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i recommend mine, of course, but I get into trouble if I even name it. But you did :-)
You would not get into trouble if you simply PM'd people instead of constantly mentioning it in your posts, but that would mean less Spam of your 3rd party app in the public forum, right?
Thanks controlav, I will give it a try. But this is a pity that there is no more effort from Sonos to maintain a descent controller for desktops
The lack of a Windows 10 UWP is very disappointing to me. I honestly believe that Sonos needs to consider sunsetting the current Windows application and transition to a Windows 10 UWP. That's the direction the OS is going.

Given that I run Windows on all of my devices, the lack of a Windows 10 UWP shows a lack of commitment to Windows user by Sonos and that keeps me from expanding my use of Sonos products beyond what I already have. The current Windows app feels like it was built in the early 2000's. I don't have a lot of confidence that Sonos will keep supporting the OS.

The other side of this is that it ignores what I call the Netflix/Dominos trend. Netflix and Domino's tend to release an app for every single platform out there. Why? Because they want to be where every potential customer is at and want to make sure that no one feels like a second class citizen. Take the user with a Surface device. They have to use the clunky Windows app that's not very good with touch. They might have an iPhone or Android device, but if the Surface is what they have in hand, that's what they want to use. So they either have to go get their phone (or charge it if that's an issue at the moment) or use an app that's not very good with touch.

I would encourage Sonos to take a similar approach to Netflix and Domino's. Put an app on everything. Let people adjust the volume using their Apple Watch or Fitbit. Put out a modern app on Windows 10. Integrate with Alexa, Siri, and Cortana. Be everywhere.

We live in a world where people work across multiple devices. I feel that this decision ignores that truth.
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While I appreciate the sentiment, I think you grossly underestimate the work involved in the Sonos app vs the Netflix app. The Netflix app is an order of magnitude simpler(*): it just has to play video (usually a standard platform feature) and provide a simple UI on top of that. It also doesn't have to be updated simultaneously across all platforms when the hardware gets new features or when a new Netflix device is released.

The Desktop app (PC and Mac) simply has too few users compared to the mobile apps to make it worth a rewrite. I seriously doubt it would ever be retired, the Mac version is likely more at risk of that (especially if Macs can one day run iOS apps).

Third parties like me like to fill in the gaps left by 1st parties like Sonos, but we can't possibly include every feature the official apps have. (Well maybe if I was retired or something I could).

(*) I have worked in the Sonos codebase and my day job includes video playback on the Xbox.
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Dan12R wrote:

We live in a world where people work across multiple devices. I feel that this decision ignores that truth.

I'd love to believe this, because I use multiple devices - typically I control Sonos with whatever is closest, whether that's iPad in the living room or laptop in the office. But I'm also sure there are loads of people who have bought into the "I do everything with my phone and it is always with me" approach. I'm also pretty sure that the options were not great when I got into Sonos almost a decade ago, and it was just a given that you'd have to pay extra for some kind of dedicated controller (which these days means a cheap tablet or iPod or old phone).

Ultimately, Sonos will have the usage statistics to determine which controllers are worth investing in. Software is not easy or cheap to develop, and for a company currently putting significant effort into voice control, desktop development might sadly be low on the priority list...


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