I have just bought my Sonos Arc and paid the Virgin 360 remote so I can change the volume. This function worked for about 1 week, then all of a sudden, I was not able to change the volume of my sonos arc using the Virgin 360 remote.
I tried to re-pair the Sonos Arc and Virgin 360 remote, replaced the batteries in the remote and reboot the virgin box. None of this works, when it worked for about 1 week.
Please can someone advise on this issue?
Best answer by Rowena B.
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