I did get it to connect by plugging in an ethernet cable, but when I disconnect the ethernet, the connection is lost. Now the controller can't connect thinking it is on a different network which did not change since it was Ethernet was unplugged. I have gone through the numerous procedure suggested. Now my two phones and computer can't connect to Sonos. I sent in a Diagnostic report
The discussions are not clear about what exactly is the risk in doing a factory reset, just that it is not a good idea. If a set is done are all setting for all speakers affected, or just setting on the reset speaker?
I have a Sonos 5 in the Kitchen, Sonos one in Family Rm and Sonos One in the Living Rm (the speaker I'm have the issue with).
I guess I'll have wait until Monday morning to call Sonos Support
Best answer by Stanley_4
View original