I have forgotten the username I used to set up my sonos system - I have a diagnostics code of 8014638. Please can you advise?
Best answer by jgatie
Open the Sonos app. From the More tab, tap Settings > My Sonos Account > Transfer Sonos to a new account
Using the Sonos app on Mac or PC: Select Help > My Sonos Account > Transfer Sonos to a new account
Change it to the same credentials you used to log on here.