I returned to my TV, after having it on mute for some time but playing nonetheless, and the sound would not return. I played with our cable remote and no sound. I then checked the Sonos app and had the following message, "It looks like one of your speakers could be unplugged. Go to Room Settings to see which one is missing." I navigated through the app to the point where it implied that the sub was the issue. I checked the connections and everything was fine. I submitted a diagnostic report and I figured I would get an email confirmation that the request was received so I did not write the number down (so far nothin). I tried turning off and restarting the sub and router. I then went through the app in room settings to remove the sub thinking I would be given the ability to re-establish it (and this might resolve the sound issue) but now when I go to room settings and I have the following message, "No settings are available." The app has no other details about my system. I may have made matters worse but I have looked through the community for help but not sure I have seen a solution my particular issue.
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